Operations News & Media

How to maintain your online reputation

by Mandy Wolf Detwiler — Editor, Connect Media

Can those dreaded one-star reviews be reversed? Experts say yes if handled correctly.

US Foods lifts Q3 2022 sales, earnings, boosted by inflation

November 11, 2022

US Foods lifted its Q3 2022 sales and earnings, boosted by food cost inflation, according to an earnings release. Highlights include:

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Taco Bell Cantina, Arby's franchisee talks innovation at #QSRNext event

by Mandy Wolf Detwiler — Editor, Connect Media

S.G. Ellison, president of Diversified Restaurant Group, a Taco Bell and Arby's franchisee, spoke about how both companies innovate at the #QSRNext event…

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Shipley Do-Nuts SynergySuite Case Study

Shipley Do-Nuts is booming. Learn how SynergySuite has helped Shipley manage its growth and coordinate operations and data among company shops and franchisees.

Presented by SynergySuite

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Wendy’s revenue reflects healthy Q3 2022 growth

November 9, 2022

Wendy's total revenues in Q3 2022 hit $532.6 million, a healthy increase from $470.3 million in the third quarter of 2021 and the brand's operating profit was…

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Chester's Chicken celebrates commercial truckers with giveaway

November 9, 2022

Chester's Chicken, in conjunction with Love's Travel Stops, will celebrate professional truck drivers with its annual Truckersgiving. On Nov. 17, Chester's and…

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Popeyes to return to South Korea

November 9, 2022

Popeyes will return to South Korea after leaving the country for two years, according to a report in The Korea Herald. The brand shuttered its South Korean…

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Layne's Chicken Fingers, Consolidated Concepts, Farm Burger execs talk supply chain issues

by Mandy Wolf Detwiler — Editor, Connect Media

Four restaurant executives discussed challenges with supply chains at the Fast Casual Executive Summit in Indianapolis, Indiana.

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McDonald's franchisee to hand out turkeys for Thanksgiving

November 3, 2022

A McDonald's franchisee in Syracuse, New York, will hand out gift certificates from a local grocery store for customers to pick up a holiday turkey up to 1…

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Ballard Brands execs, Chef Jose Garces to reveal how to build a 'brand of the future'

by Cherryh Cansler — Publisher, FastCasual.com

Ideation Hospitality COO Scott Campanella will join Chef Jose Garces and Ballard Brands CDO Davis Mesa in a keynote panel at the Restaurant Franchising and…

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White Castle offers meals to veterans, active-duty military on Veterans Day

November 2, 2022

White Castle will offer veterans and active-duty service members a free combo meal or breakfast combo meal on Veterans Day, Friday Nov. 11, according to a…

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White Castle expands manufacturing plant

October 28, 2022

White Castle has expanded its retail food manufacturing plant in Vandalia, Ohio. The plant, named "The House That Bill Built" in honor of former president and…

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Roy Rogers' focus on 3 key components sets it apart in QSR space

by Mandy Wolf Detwiler — Editor, Connect Media

Maryland-based Roy Rogers has 41 units, but the company is readying for growth by franchising. The brand was built on quality, variety and choice.

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Ice Cream Now, 16 Handles execs to discuss delivery at virtual event

October 28, 2022

Recognizing that QSR leaders needed a convenient way to exchange ideas, tips and advice with one another, Networld Media Group — the publishers of QSRWeb.com…

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McDonald’s Q3 beats earnings projections

October 27, 2022

McDonald's beat analyst estimates for its third quarter with revenue of $5.87 billion, compared to expected $5.70 billion, and U.S. same store sales jumping…

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Hot Dog on a Stick reopens original Muscle Beach location

October 27, 2022

Hot Dog on a Stick has reopened its original Muscle Beach location in Santa Monica, California, after months of renovations. The brand will host a grand…

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Bojangles raises $548K for Folds of Honor

October 26, 2022

Bojangles raised $548,000 for Fold of Honor, a not-for-profit organization that provides educational scholarships to families of fallen or disabled service…

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Popeyes selling 300-piece nugget order for three days only in Canada

October 26, 2022

Popeyes is celebrating the opening of its 300th restaurant in Canada with the launch of a 300-piece nugget meal but guests will have to hurry … the deal is…

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Free webinar to teach operators about Energy-Efficiency-as-a-Service

October 26, 2022

Energy savings are at the top of many restaurants' lists of concerns. Saving energy can save money, and with many restaurants still feeling the effects of the…

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Flake Pie Co. wins The Perfect Pitch at the Fast Casual Executive Summit

October 26, 2022

Following a global contest, five fledgling brands competed for a cash prize and the title of The Perfect Pitch at the Fast Casual Executive Summit on Oct. 1…

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