Operations News
Customer files class-action suit against Ill. McDonald's
July 21, 2009
A Milan, Ill., McDonald's customer has filed a class action lawsuit against the local McDonald's and the franchise owner, Kevin Murphy, for their connection to…
read nowRestaurants ask Congress for broader menu labeling
July 21, 2009
As more states and communities continue to draft their own menu labeling regulations, including California, Massachusetts and Maine, 21 limited- and…
read nowStarbucks: Comps aided by McDonald's McCafe ad spend
July 21, 2009
Starbucks CEO Howard Schultz said in the company's third-quarter earnings call that McDonald's huge ad push of its McCafe specialty coffee helped the coffee…
read nowSo.Cal. Krispy Kreme franchisee emerges from bankruptcy
July 20, 2009
After several years struggling to right its ship, Krispy Kreme has spent this year trying to convince critics that its future is bright. The recent…
read nowCIT bondholder loans hold off bankruptcy
July 20, 2009
Company provides financing for a number of restaurant franchisees.
read nowBojangles' names restaurant veteran as VP of operations
July 19, 2009
CHARLOTTE, N.C. — Bojangles' Restaurants Inc. has named Kenny Avery as its vice president of company operations. Avery, who joined Bojangles' in November…
read nowBurger King EMEA names new president
July 16, 2009
MIAMI — Burger King Corp. has announced the appointment of Kevin Higgins as president of its Europe, Middle East and Africa (EMEA) region, based in the…
read nowUK ad watchdog finds KFC 'fresh' ad misled viewers
July 16, 2009
The Herald (Glasgow, Scotland): KFC advertising in the United Kingdom has been criticized by an advertising oversite group in regard to misleading advertising…
read nowNRA names educational foundation director
July 16, 2009
WASHINGTON, D.C. -- The National Restaurant Association Educational Foundation has named Barbara Sido as its executive director, the organization has…
read nowYum! comps slip on Pizza Hut decline
July 14, 2009
LOUISVILLE, Ky. -- Comparable-store sales at U.S. restaurants operated by Yum! Brands Inc. declined 1 percent in the second quarter ended June 13, the company…
read nowWhataburger workers fired after falling for prank
July 14, 2009
KOAT 7 (Albuquerque, N.M.): Two employees at an Albuquerque, N.M., Whataburger said they were fired after a caller pretending to be company upper management…
read nowFired Jack in the Box employee goes on rampage
July 14, 2009
KXII First 12 News (Gainesville, Texas): An employee at a Gainesville, Texas, Jack in the Box reacted strongly to learning he had been fired, destroying…
read nowFBI investigating incidents of QSR phone-in vandalism
July 13, 2009
QSRweb.com has reported on incidents of phone-in vandalism at quick-serve restaurants, including a KFC in New Hampshire and a Whataburger in New Mexico.
read nowQSRs announce Oppenheimer participation
July 13, 2009
Several quick-service brands will be present at Oppenheimer's ninth annual Consumer, Gaming, Lodging & Leisure Conference, which takes place in Boston…
read nowFormer Popeyes employee charged in manager's slaying
July 12, 2009
Houston Chonicle: A former employee at a west Harris County Popeyes has been charged with capital murder in the May 1 slaying of the night manager. Sheriff's…
read nowNRA exhibitors donate 66,000 lbs. of food
July 9, 2009
CHICAGO — The National Restaurant Association has announced that exhibiting companies at its 2009 Restaurant, Hotel-Motel Show, held May 16-19 at McCormick…
read nowChick-fil-A steps up growth plans
July 8, 2009
ATLANTA — Despite the sluggish economy, Chick-fil-A has thus far in 2009 sustained the sales momentum set by a record sales year in 2008, the company has…
read nowBurger King again considers $1 double cheeseburger
July 8, 2009
Chicago Tribune: A Burger King franchisee has confirmed the company has asked franchisees to consider temporarily dropping the price of their double…
read nowDouglas, Ariz., Carl's Jr. sets new company sales record
July 7, 2009
CARPINTERIA, Calif. — For the third time in seven months, a newly opened Carl's Jr. has set a company sales record. The Douglas, Ariz., restaurant posted…
read nowBojangles' promotes Jordan to SVP/CFO
July 7, 2009
CHARLOTTE, N.C. — Bojangles' Restaurants Inc. has named John Jordan as senior vice president of finance/chief financial officer. Jordan, who joined…
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