Operations News
Instacart hires on Facebook executive as president
August 6, 2021
Instacart, an online grocery platform, has appointed Carolyn Everson as president, effective Sept. 7. Prior to joining Instacart, Everson served as VP of…
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McDonald's to make masks mandatory in high COVID transmission areas
August 4, 2021
McDonald's announced this week that customers and employees will need to wear masks inside the restaurant in areas with high COVID-19 transmission, regardless…
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Lunchbox gobbles up Spread
August 4, 2021
Online ordering engine Lunchbox has acquired online marketplace Spread which offers delivery and take-out services.
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NRA raises concerns on NYC restaurant vaccination rule
August 3, 2021
New York City's requirement, announced Tuesday, that restaurants check for vaccination proof of customers wanting to eat indoors is drawing more than one…
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High Bluff Capital to acquire Church's Chicken
August 3, 2021
High Bluff Capital Partners, a private investment firm, has entered into an agreement to acquire Church's Chicken, a QSR chicken restaurant chain.
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DoorDash expands ghost kitchen footprint
August 2, 2021
DoorDash has opened its second DoorDash Kitchens location in San Jose, California.
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Gymnastics most popular Olympic sport for food delivery
August 2, 2021
Seventy-eight percent of American consumers will order food for delivery at least once while watching the Olympics this summer, according to a survey by…
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Healthy earnings for Burger King's parent company
July 30, 2021
Restaurant Brands International beat analysts' expectations with its second-quarter earnings and revenue.
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Yum Brands bests Q2 earnings estimates with 23% SSS growth
July 29, 2021
Like McDonald's yesterday, and Domino's a week back, multi-QSR parent company, Yum Brands, managed to beat analysts' estimates for it second quarter earnings…
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Yum Brands report on social responsibility highlights progress across brands
July 29, 2021
Louisville, Kentucky-based Yum Brands said this week it's made substantial progress around its social responsibility initiatives, like sustainability and…
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Canada's restaurant count dropped by 5K in 2020
July 28, 2021
Before the pandemic, Canada's restaurant count held steady at 66,000 units going back to 2016, but then 2020 happened, and the industry lost 5,000 units. That…
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McDonald's launches customer experience team
July 26, 2021
McDonald's is launching a Customer Experience team that it said will transform the way customers engage with the brand. This team brings together the Data…
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Chick-fil-A operators donate 10M meals
July 26, 2021
Chick-fil-A and its franchisees recently surpassed the 10 million meal-mark for donations to those in need through the brand's Shared Table program, which…
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Q2 Del Taco income spikes 148.5% over last year's quarter
July 23, 2021
As Del Taco announced the opening of a store in Roseville, in Northern California, this week the brand also shared results of its second-quarter earnings…
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McDonald's makes 2 commitments to increase diversity-centered business
July 22, 2021
McDonald's said today that it will take two company-wide steps to build the company's commitment to doing business with diverse organizations and suppliers…
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How Penn Station keeps customers safe on, off-premise
July 21, 2021
As more Americans get vaccinated and dine-in restrictions lessen, restaurants are preparing for traffic increases.
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Chicago's Portillo's Hot Dogs plans to go public
July 20, 2021
Portillo's Hot Dogs said this week it will take the fast food chain public, following its submission of a draft registration statement with the U.S. Securities…
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Ben & Jerry's pulling out of occupied Palestinian territory
July 20, 2021
Ben & Jerry's said this week that it will stop selling ice cream in the Israeli-occupied West Bank and contested east Jerusalem, though it has been doing…
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Magic Johnson, Ecolab teaming up for #TakeBackYourSocialLife
July 16, 2021
Ecolab, a provider of water, food safety and infection prevention solutions, is teaming up with Magic Johnson to launch the #TakeBackYourSocialLife campaign as…
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NRA releases 6th COVID-19 operating guidance
July 9, 2021
The National Restaurant Association released its sixth COVID-19 Operating Guidance edition today to incorporate the latest guidance on subjects like indoor…
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