How to Motivate Franchise Operators to Follow Standardized Processes

Consistency is key to franchise success. Ensuring franchisees follow standardized procedures is key to maintaining that consistency.

Presented by FastCasual.com

Checkers & Rally's adds 2 to leadership team

November 16, 2023

Checkers & Rally's has hired Michael Blair as CFO and Scott Johnson as CMO, according to a press release.

Subway appoints Jeff Shepherd as CFO

November 15, 2023

Subway has named Jeff Shepherd as the brand's CFO. Shepherd reports to CEO John Chidsey and will oversee the brand's global finance organization. He succeeds…

WOWorks, Craveworthy Brands, Cousins Maine Lobster execs talk menu optimization, strategy

by Mandy Wolf Detwiler — Editor, Connect Media

Adam Terranova, senior director of growth for WOWorks, Jeremy Theisen, chief growth and development officer at Craveworthy Brands and Annie Tselikis, director…

Kelly's Roast Beef goes from casual beach fare to New England legacy franchise

by Mandy Wolf Detwiler — Editor, Connect Media

Kelly's Roast Beef has four company-owned restaurants, two licensed airport units in Boston Logan International Airport and five franchised in New England and…

Checkers & Rally's appoints Stephanie Grant director of real estate

November 2, 2023

Checkers and Rally's has appointed Stephanie Grant as the brand's director of real estate, where she will elevate the companies' approach for current and…

Capriotti’s, Wing Zone, Swamp Dawg, Goodcents execs talk growth with lean teams

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant labor shortages have become a pervasive issue, affecting both corporate and store-level operations. Three restaurant executives discussed labor…

KFC launches club to help UK youth gain first-time jobs

October 20, 2023

KFC is launching an inclusive U.K. members club dubbed The Kentucky Club, to help young people gain a fair shot at a first job, according to a press release.

Domino's Pizza names Sam Jackson EVP of human resources

October 18, 2023

Domino's Pizza has named Sam Jackson as its EVP of human resources. Jackson will report to CEO Russell Wiener effective Nov. 4, according to a press release.

McDonald's launches '1 in 8' homecoming initiative

October 12, 2023

McDonald's has found that one in eight Americans have worked at one of its restaurants, leading the brand to launch its "1 in 8" initiative, according to a…

How restaurants can attract, retain top talent in a tight job market

by Mandy Wolf Detwiler — Editor, Connect Media

Hiring and retention are still issues in the industry, but things are looking up. One expert offers insight and tips on the restaurant hiring landscape.

How diversity became Shake Shack's key ingredient

by Bradley Cooper — Editor, Connect Media

Shake Shack set big goals for diversity. At the Fast Casual Executive Summit, Idris Stover, director of diversity, equity inclusion and engagement, discussed…

How to Motivate Franchise Operators to Follow Standardized Processes (and Why You Should)

Leave with a better understanding of key areas where consistency is king in the restaurant industry, and gain some helpful tips for implementing repeatable…

Presented by FastCasual.com

Redefining QSRs: How PDQ journeyed to superior quality, service

by Mandy Wolf Detwiler — Editor, Connect Media

PDQ - short for People Dedicated to Quality - has 63 traditional units as well as sports arenas and airport locations. The brand is a people-first…

White Castle Unwrapped: Navigating Efficiency through Technology in Multi-Site Operations

Watch now and embark on a journey to unlock the secrets behind White Castle's technological prowess and efficiency-driven success!

Papa Johns promotes 2 executives

September 14, 2023

Papa John's International has promoted Amanda Clark from chief international and development officer to chief operating officer, international, focusing on the…

Hardee's, Carl's Jr. hires 2 for executive roles

September 7, 2023

CKE Restaurant Holdings, parent company to the Hardee's and Carl's Jr. brands, has appointed Jennifer Tate to CMO and Mike Lenihan to CFO, according to a press…

Rick Lenny to retire from McDonald's board of directors

September 5, 2023

Richard "Rick" Lenny will retire from the McDonald's board of directors effective Oct. 31, according to a press release.

Toppers Pizza expands leadership team

August 30, 2023

Wisconsin-based Toppers Pizza has moved several employees into leadership roles, according to a press release.

Little Caesars promotes 2 execs

August 24, 2023

Little Caesars has promoted Paula Vissing to the role of president of Little Caesars global retail and Ed Gleich to president of global services for the brand…