Arby's taps Rita Patel as CMO

October 10, 2022

Arby's and parent company Inspire Brands has named Rita Patel as its brand chief marketing officer, according to a press release.

Wienerschnitzel promotes Rusty Bills to COO

October 4, 2022

Wienerschnitzel has promoted longtime company executive Rusty Bills to chief operating officer of parent group Galardi Group Inc., according to a press release.

Crumbl Cookies hires former Chick-fil-A exec as COO

September 30, 2022

Crumbl Cookies has hired Graciela Chadwick, formerly of Chick-fil-A, as chief operating officer, according to a press release. Chadwick will focus on…

4 ways restaurant automation solves labor shortage challenges

by Christin Dorner — Content and Media Manager, Star Micronics America, Inc

When there isn’t enough labor to cover mission-critical tasks at your QSR, restaurant automation can fill some of the gaps. Here are four ways technology can…

Dunkin' taps Jill McVicar Nelson as chief marketing officer

September 26, 2022

Dunkin' has named Jill McVicar Nelson as its chief marketing officer, according to a press release.

How a first-time or part-time job can develop into a career path

by Dana Berry — PR Lead, Stone Ward for Lee's Famous Recipe Chicken

Lee's Famous Recipe Chicken, known for its delicious fresh, never frozen fried chicken and homestyle sides, has been a staple at many dinner tables for more…

Dairy Queen taps Nicolas Boudet as COO international

September 13, 2022

International Dairy Queen has announced that Nicolas Boudet has joined the company as chief operating officer, international. Boudet will lead the brand's…

Long John Silver's taps Dawn Polizzotti as SVP of digital

September 12, 2022

Long John Silver's has hired Dawn Polizzotti as its senior vice president of digital, according to a press release.

How to Improve Teamwork in Your Restaurant

Teamwork is vital to increasing efficiency in restaurants. The more your team works together, the more efficient they will be, and the more revenue your…

Church’s Texas Chicken taps Tim Waddell for EVP of international business

September 7, 2022

Church's Texas Chicken has hired Tim Waddell has its EVP of international business. Waddell brings extensive experience in the areas of global development…

Bojangles taps Patricia Halpin as VP of growth

September 7, 2022

Bojangles has appointed Patricia Halpin as the company's vice president of growth. In her role, Halpin will lead Bojangles' aggressive franchise expansion in…

6 Tips to Improve Restaurant Efficiency

At the end of 2021, there were 14.5 million people working in the restaurant industry. While this is still 1 million less than the industry’s pre-pandemic…

Starbucks taps PepsiCo veteran Laxman Narasimhan as CEO

September 2, 2022

Starbucks Coffee Co. has named Laxman Narasimhan CEO, effective Oct. 1, 2022, succeeding interim CEO Howard Schultz, the company announced in a press release.

Why restaurants are dropping phone lines for voice bot systems

September 1, 2022

More restaurants are replacing direct phone lines with voice bots to allow workers to focus on serving, cooking and internal operations.

Focus Brands brings on restaurant category president, Schlotzsky's chief brand officer

August 26, 2022

Focus Brands, parent company of Auntie Anne's, Carvel, Cinnabon, Jamba, McAlister's Deli, Moe's Southwest Grill and Schlotzsky's, has promoted Shelley Harris…

Finally, an App that Saves Your Store Managers Time & Money

If you don’t have mobile access to real-time performance data for your restaurants, you’re losing money. It’s that simple.

Krystal taps Casey Terrell as CMO

August 24, 2022

Krystal has announced that Casey Terrell has been named the company's chief marketing officer. Terrell is a seasoned marketing professional with demonstrated…

The Original Rainbow Cone franchising after 96 years

The Original Rainbow Cone is a Chigaco-based line of ice cream shops. Now on its third generation of ownership, the granddaughter of the founder is ready to…

How an unattended front of house can help ease labor woes

by Dinesh Saparamadu — CEO, Applova Inc.

Combatting the labor crisis has proven to be expensive for QSRs. Restaurant technology has evolved to such an extent that it is now possible for a QSR to have…

Blaze Pizza CEO: Pizzaverse tech still growing, staffing can be addressed

by Mandy Wolf Detwiler — Editor, Networld Media Group

During the Pizza Leadership Virtual Summit, Blaze Pizza CEO Mandy Shaw addressed the rise in technology and current staffing challenges.