Subway announces key personnel changes

August 17, 2023

Subway has announced several personnel changes amidst its current sale rumors. Douglas Fry will take over as president of North America as Trevor Haynes…

Leasecake founder steps down as CEO, takes on CDO role

August 15, 2023

Leasecake, a provider of lease management and lease accounting solutions for the restaurant and retail industries, has promoted Scott Williamson from COO to…

Jack in the Box names Brian Scott as CFO

August 11, 2023

Jack in the Box has named Brian Scott as its EVP, CFO. Scott joins the company from ShiftKey, a platform designed to combat the national healthcare shortage…

How Voice AI Is Driving Customer Satisfaction And Growth

Join SoundHound and Oracle Food & Beverage as they discuss how voice AI for restaurant ordering is expediting sales in a way that drives growth while…

PDQ promotes Kep Sweeney to CEO

August 4, 2023

QSR chain PDQ (People Dedicate to Quality) has promoted Kep Sweeney to CEO. Sweeney replaces Nic Reader, who is moving to a founder role with co-founder/owner…

Papa Johns appoints Patrick Coelho to newly created SVP of development role

July 31, 2023

Papa Johns has named Patrick Coelho to the newly created role of SVP of development, where he will oversee North American restaurant real estate development…

Julia Stewart joins Bojangles Board of Directors

July 26, 2023

Julia Stewart, founder of wellness company Alurx Inc., has joined the Board of Directors at Bojangles, bringing more than 40 years of experience leading some…

Smalls Sliders appoints Ra'Chard Dennis as VP of operations

July 25, 2023

Smalls Sliders has appointed Ra'Chard Dennis as VP of operations, according to a press release.

Smalls Sliders taps David McAlister as VP of finance

July 24, 2023

Smalls Slider has appointed David McAlister as its VP of finance. He will spearhead financial strategies and tactics for the brand, according to a press…

How a McDonald’s Franchisee Reduced Employee Turnover and Doubled the Size of Their Staff

You can either blame the economy and hope the situation gets better or overcome your challenges by making a simple change to your hiring process. Watch as we…

Dave Wurm promoted to chief sales officer at Networld Media Group

July 17, 2023

Dave Wurm has been named chief sales officer for Networld Media Group, a B2B and B2C publisher of websites based in Louisville, Kentucky, according to a press…

Domino's UK franchise group taps Andrew Rennie as CEO

July 14, 2023

Domino's U.K. Pizza Group, franchisee for the master agreement for Domino's stores in the U.K. and Ireland, has named Andres Rennie as CEO effective Aug. 7…

Smalls Sliders taps Kris Douglas as VP of technology

July 13, 2023

QSR brand Smalls Sliders has appointed Kris Douglas as VP of technology, according to a press release.

Marco's Pizza names CMO

July 12, 2023

Marco's Pizza has tapped Denise Lauer as its chief marketing officer, according to a press release.

Yum Brands names Sean Tresvant CEO of Taco Bell

June 30, 2023

Yum Brands Inc. has promoted Sean Tresvant to Taco Bell Division CEO effective Jan. 1, 2024. Tresvant currently serves as global chief brand and strategy…

Papa Johns taps Ravi Thanawala as CFO

June 26, 2023

Papa Johns has appointed Ravi Thanawala to CFO effective July 24, 2023. Thanawala spent seven years at Nike where he most recently served as CFO of Nike North…

Savvy Sliders taps Byron Stephens as CDO

June 22, 2023

Michigan-based Savvy Sliders has announced Byron Stephens as its chief development officer. Stephens brings 35 years of industry experience to the brand, which…

How to empower employees, lower churn rates in high-turnover industry

by Gary Stonell — SVP of Sales and Operations, Opterus

Recruitment and retention are still challenging in the restaurant. How can technology help?

Study: Diners blame staffing shortages, environment for increased wait times, order inaccuracies

June 13, 2023

Restaurant diners are blaming a diminishing customer experience on labor shortages which, in turn, lead to increased wait times, order inaccuracies and…

Taco John's a growing QSR player in Mexican segment

by Mandy Wolf Detwiler — Editor, Connect Media

Taco John's has 375 units, of which seven are corporate owned. With a new store design, savvy multi-unit franchisees and a winning corporate team, the brand…