Aspen Institute, Rouxbe intro online course for safe restaurant dining

August 20, 2021

The Aspen Institute's Food & Society Program has partnered with online culinary school Rouxbe to launch a free online training course on safe restaurant…

McD's franchisee, workers settle in 'dog diaper' COVID mask lawsuit

August 13, 2021

A California-based McDonald's franchise location has settled out of court following legal action brought by several employees that alleged the store owner…

Church’s Chicken names 2 VPs

August 12, 2021

Church's Chicken has named Claudia Lezcano as vice president, brand strategy and activation, and Sarah Whiticar as vice president, global business intelligence…

What hourly workers want: More money

August 11, 2021

As the restaurant industry struggles with an increasing labor shortage — a challenge forcing many eateries to serve just half of customers that could be…

Policy experts discuss restaurant compliancy changes

Navigating your way through the maze of restaurant health and safety regulations hasn't gotten any easier as the pandemic has eased. In fact, according to one…

Why technology is the big break in tackling restaurant labor shortage

by Dinesh Saparamadu — CEO, Applova Inc.

Dinesh Saparamadu, CEO and founder of Applova Inc., shares insight on how technology, specifically automation, can be a winning solution for restaurants…

NRA raises concerns on NYC restaurant vaccination rule

August 3, 2021

New York City's requirement, announced Tuesday, that restaurants check for vaccination proof of customers wanting to eat indoors is drawing more than one…

Applying Marketing Principles to the Restaurant Labor Shortage

Recruitment tactics that worked a year ago aren’t enough today. Could digital marketing be the key? In this webinar, executives from Chipotle, Boloco, and…

Quiznos Sub (Grupo QZCR) + SynergySuite Case Study

Grupo QZCR, a franchise group with Costa Rican Quiznos Sub locations, implemented SynergySuite as its back-of-house platform, leading to a 4% reduction in…

Presented by SynergySuite

Synergy Restaurant Consultants launches training platform

July 29, 2021

Restaurant consultancy Synergy Restaurant Consultants has launched Synergy SYNC, an integrated cloud-based restaurant training and management platform that…

KFC Foundation program helps employees get the savings habit

July 27, 2021

The KFC Foundation, has partnered with national fintech nonprofit, SaverLife, a national nonprofit fintech company to help KFC team members build short-term…

Church's Chicken launches hybrid return-to-office model at support center

July 26, 2021

Church's Chicken said it will launch a balanced hybrid model to guide the return-to-office procedures for the company's Atlanta-based Restaurant Support Center…

Edible partners with Atlanta college for training, jobs

July 21, 2021

Atlanta-based, Edible has teamed up with the city's Morris Brown College, to provide direct training and job opportunities for its hospitality and global…

Dunkin' hiring initiative puts employees in front of the camera

July 15, 2021

With Dunkin' franchisees across the country looking to hire up to 20,000 new employees, Dunkin' is teaming up with Maria Menounos, one of its most famous…

Restaurant labor shortage not going anywhere fast

July 9, 2021

Black Box Intelligence has dug up some interesting labor shortage data in recent weeks revealing that it's an ongoing issue with many layers.

New York State fast food workers now all paid at least $15 hourly

July 2, 2021

As of this July 1, all fast food employees in New York state must make $15 an hour, thanks to 2016 legislation that has gradually raised the state's rate of…

Cracks in restaurant industry widening due to labor shortage

June 30, 2021

Though the latest restaurant industry data from Black Box Intelligence shows sales grew again for the 14th straight week industry-wide, limited-service didn't…

Inspire Brands names COO

June 28, 2021

Inspire Brands has hired John Varughese as COO of its international division, where he'll oversee international field business, operations support, training…

Restaurant running short of workers? Experts say brands must look within for answers

by S.A. Whitehead — Food Editor, Net World Media Group

While many believe the answers to the current labor issues in the restaurant industry lie in bringing vast amounts of new workers into the restaurant sector…

Solving the labor crisis: How to tap into the potential of your current workforce and be an employer of choice

With vaccination rates increasing, restaurants are starting to return to a semblance of normal operations. But as The Great Return continues, a new challenge…

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