McDonald's exec to talk about diversity, inclusion at 1-day QSR event

Ariane Panter, senior director of global diversity, equity and inclusion strategy and corporate function support at McDonald’s, will discuss diversity…

Jack in the Box taps Doug Cook as SVP, chief technology officer

October 18, 2021

Jack in the Box Inc. has named Doug Cook as senior vice president and chief technology officer. Cook brings more than 20 years of industry experience leading…

El Pollo Loco CEO quits

October 15, 2021

El Pollo Loco has announced the resignation of Bernard Acoca as director, chief executive officer and president of the company. CFO Larry Roberts will serve as…

Carl's Jr., Hardee's parent company announces revamped operating structure

October 14, 2021

CKE Restaurants Holdings, Inc., owner, operator and franchisor of Carl's Jr. and Hardee's, has a new operating structure that combines restaurant operations…

Overcoming the Impact of First Impression Bias in the Interview Process

Learn how to eliminate first impression bias to create a more equitable hiring process.

Fourth acquiring Snagajob applicant tracking, onboarding tools

October 8, 2021

Workforce and inventory solutions provider Fourth is acquiring Snagajob's applicant tracking and onboarding solutions, People Matter and Hiring Manager, in a…

Indeed, OpenTable team up to accelerate U.S. restaurant recovery

September 29, 2021

Job site Indeed and reservation company OpenTable are launching a month-long U.S. hiring initiative called Interview Days: Restaurant Jobs, which begins on…

Survey finds restaurants now paying average wage of $13.50 plus tips

September 27, 2021

According to a new survey conducted by One Fair Wage, a national nonprofit organization that advocates on behalf of service workers, more than 1,60…

Sabir Sami promoted to KFC division CEO

September 22, 2021

Yum! Brands, Inc. has announced the promotion of Sabir Sami to KFC division CEO, effective January 1, 2022. Sami, a 12-year veteran of the company, who…

Retailers challenged by ‘ghosting’ employees

September 21, 2021

The advent and continuation of the coronavirus has made hiring and retaining employees a tough challenge for all businesses big and small, and now a new trend…

Chick-fil-A names new CEO

September 17, 2021

Andrew Truett Cathy will take the reigns as CEO of Chick-fil-A in November, the chain announced Thursday.

Wetzel's Pretzels names Kim Freer as chief marketing officer

September 9, 2021

Wetzel's Pretzels has appointed Kim Freer as chief marketing officer. Freer brings a wealth of franchise marketing experience across a portfolio of nationally…

GPS Hospitality hiring 3,000 in largest nationwide job fair

September 8, 2021

GPS Hospitality, a fast-growing Burger King, Popeyes Louisiana Kitchen and Pizza Hut franchisee, will host its largest annual job fair Sept. 14 with a goal of…

Re-Engagement Campaigns as an Applicant Sourcing Strategy

Rethink your applicant sourcing strategies with our guide on re-engagement campaigns! It's a quick, easy, and effective strategy for finding new employees.

Oregon McDonald’s hiring as young as 14 years old

September 1, 2021

One McDonald's franchisee is so desperate for workers, she's appealing to 14- and 15-year-olds for new hires, according to a Business Insider report. Medford…

Hello! I'm Mandy Wolf Detwiler, your editor at QSRweb!

by Mandy Wolf Detwiler — Editor, Networld Media Group

Mandy Wolf Detwiler takes the reigns as editor of QSRweb. With nearly 20 years covering the restaurant industry, she brings a level of expertise and…

Foodservice labor crisis not a temporary challenge

August 27, 2021

The ongoing labor shortage in the restaurant and foodservice industries is likely not temporary and the big issue for employees is attaining a work-life…

How employee hiring, retention has changed in the past year

by Shahpour Nejad — PRESIDENT/CEO, PIZZA GUYS

Pizza Guys CEO Shahpour Nejad explains his company's approach to employee hiring and retention and why it's important to listen to employees' needs and…

Cooks, servers, bartenders hardest positions to fill

August 26, 2021

The top three jobs restaurants are striving to fill are servers, cooks/line cooks and bartenders, with cooks topping the list, accorind to a 7shifts report.

Burger King taps Tom Curtis as president

August 24, 2021

Burger King COO Tom Curtis, who joined Burger King in March, has been promoted to president of the company's U.S. and Canada locations, according to a press…