New York State fast food workers now all paid at least $15 hourly

July 2, 2021

As of this July 1, all fast food employees in New York state must make $15 an hour, thanks to 2016 legislation that has gradually raised the state's rate of…

Cracks in restaurant industry widening due to labor shortage

June 30, 2021

Though the latest restaurant industry data from Black Box Intelligence shows sales grew again for the 14th straight week industry-wide, limited-service didn't…

Inspire Brands names COO

June 28, 2021

Inspire Brands has hired John Varughese as COO of its international division, where he'll oversee international field business, operations support, training…

Restaurant running short of workers? Experts say brands must look within for answers

by S.A. Whitehead — Food Editor, Net World Media Group

While many believe the answers to the current labor issues in the restaurant industry lie in bringing vast amounts of new workers into the restaurant sector…

Solving the labor crisis: How to tap into the potential of your current workforce and be an employer of choice

With vaccination rates increasing, restaurants are starting to return to a semblance of normal operations. But as The Great Return continues, a new challenge…

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Burger King, Popeyes parent names directors

June 17, 2021

Toronto-based Restaurant Brands International Inc. — parent company of the Burger King, Popeyes and Tim Horton's brands — today announced results of a vote…

Inspire Brands names CFO

June 17, 2021

Inspire Brands Inc. has named former Dunkin' Brands CFO Kate Jaspon as the Atlanta-based QSR company's CFO, following the retirement of David Pipes. Jaspon…

US Foods' latest product launch hopes to cut BOH labor

June 15, 2021

In an effort to help restaurant operators handle labor shortages while filling increased offsite orders as well as a resurgence of on-site diners, US Foods has…

Hardee's parent names former Domino's executive as 1st chief global development officer

June 9, 2021

Hardee's and Carl's Jr. parent company, CKE Restaurants Holdings Inc., has named former Domino's franchise development executive, Matthew Walls, as its first…

June 22 webinar uncovers the labor shortage solution you already have in-house

by S.A. Whitehead — Food Editor, Net World Media Group

You know how you can be searching for your sunglasses, only to find they were on your head the whole time? On June 22 a free webinar will show participants how…

Qdoba taps former CKE exec as CDO

June 7, 2021

Qdoba has named Jim Sullivan, a former CKE Restaurant Holdings exec, as chief development officer to lead market planning, site selection, real estate…

Lighting a fire under restaurant leaders about employee burnout

Irritability. Impatience. Super-sensitivity. All are signs your employee might be experiencing on-the-job burnout. Here's why restaurant leaders should not…

Former Moe's exec named Yoshinoya US CEO

June 3, 2021

Former's Moe's Southwest Grill operations executive Jon Gilliam has been named CEO at Yoshinoya Japanese Kitchen U.S., as the brand prepares for rapid growth…

Lee's Famous Recipe using AI to run drive-thrus

May 27, 2021

Like most restaurant brands, Lee's Famous Recipe Chicken can't always find enough workers. With its drive-thru business thriving due to the pandemic, the…

Bojangles names 2 C-suite growth leaders

May 25, 2021

Bojangles has named a former McDonald's executive as chief development officer, while promoting its current franchise development lead to chief growth officer…

Jack in the Box names former Domino's exec to investor relations post

May 21, 2021

San Diego-based Jack in the Box Inc. has named a former communications executive at Domino's as its vice president of investor relations, effective June 7.

McDonald's workers strike, company increases diversity efforts

May 20, 2021

As McDonald's workers in 14 cities went out on strike Wednesday to demand a $15 minimum wage, the brand's corporate office is launching an initiative to…

How Lee's Famous Recipe overcame hiring crisis with Conversational AI

Although many QSRs have reported that drive-thru traffic is now making up 80% of business thanks to the pandemic, unemployment packages have made it…

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Jack in the Box names former Mooyah president to COO post

May 18, 2021

Former Mooyah Burgers President Tony Darden has been named COO and senior vice president at Jack in the Box Inc., and brings more than 25 years experience in…

Quelling QSRs' labor pains: Why things must radically change

by S.A. Whitehead — Food Editor, Net World Media Group

In this second of a two-part series on the restaurant industry labor crisis, restaurateurs and industry experts pinpoint the answers all feel are urgently…