Why no workers? Answering a prickly QSR question

by S.A. Whitehead — Food Editor, Net World Media Group

At least one organization is reporting 76% of the many current and former restaurant workers leaving the industry said they are doing so because they're not…

White Castle nets 'Great Place to Work' certification

May 6, 2021

White Castle has earned the Great Place to Work certification, a recognition based on what team members say about their experience working at a brand, a news…

KFC adding 20K to workforce

May 5, 2021

As brands begin gearing up for summer, with chains like McDonald's in Alabama reporting they plan to hire 3,000 just in and around Birmingham during a hiring…

Subway names former Bloomin' Brands exec as CIO

May 3, 2021

Subway has named former Bloomin' Brands executive Donagh Herlihy as its global chief digital and information officer. In this role, Herlihy is responsible for…

Jack in the Box adds chief people, information officers

April 30, 2021

Jack in the Box has named Steve Piano as chief people officer and Carlson Choi as chief information officer as the company continues the strategic…

BellyMelly expands online ordering to live event venues

April 7, 2021

Online food ordering service platform, BellyMelly, is expanding into event venues, amusement parks, sport stadiums and arenas to give those attending and…

Sonic set to soup up its ranks with 20K hires

April 7, 2021

Right on the heels of mass hiring efforts announced at Taco Bell and Firehouse Subs, Sonic Drive-In and its franchisees said the brand now has an estimated…

Taco Bell US to hire 5K on 1 day

April 6, 2021

On Wednesday, April 21, Taco Bell said it will launch its fourth annual hiring party at 2,000 U.S. stores with the goal of hiring 5,000 people through…

Are QSR companies overdue for some common sense?

by S.A. Whitehead — Food Editor, Net World Media Group

Organizations that lose cultural common sense also lose touch with both their employees and their customers. That's why one cultural transformation expert…

Chick-fil-A invests $19M in 2021 employee scholarships

April 1, 2021

Chick-fil-A will invest $19 million in employee continuing education this year, awarding college scholarships to 7,492 team members in 44 states, Washington…

Ex McDonald's CEO must answer QSR's questions about sexual relationships

March 30, 2021

McDonald's ex-CEO Steve Easterbrook will have to provide much of the information he asked a court to hold back in a lawsuit in which McDonald's alleges he lied…

Church's Chicken names leaders for growing international business

March 30, 2021

Global QSR company Church's Chicken and its international sister brands, Texas Chicken and Church's Texas Chicken, have added two names to the company's…

McDonald's general counsel: 'Challenges are complex, but opportunities are significant'

McDonald's has named former Boston Scientific Corporation General Counsel Desiree Ralls-Morrison, a Black corporate leader, to head its global legal operations…

Wendy's expands chief comms officer role

March 24, 2021

Wendy's is expanding the responsibilities of its chief communications officer to include not just communications for the brand, but also quality assurance…

Webinar: How to hire, train and retain great pizzeria employees

March 15, 2021

The ever-present, but always vexing problem of hiring for restaurant industry in-store positions has only seemed to deepen, despite the layoffs of the…

Domino's promotes executive to leadership team

March 15, 2021

Frank Garrido has been promoted to executive vice president, U.S. operations and support, at Domino's Pizza Inc. Garrido, who had previously served as a senior…

Burger King names former Domino's leader as COO

March 12, 2021

Burger King Americas has named former Domino's executive, Tom Curtis, as COO, where he'll oversee field operations, restaurant development and restaurant…

How to Hire, Train and Retain Great Pizzeria Employees

How to find and keep the best workers in the industry, then help them grow.

Presented by SpeedLine Solutions

Golden Chick names franchise ops leader

March 9, 2021

Texas-based Golden Chick has added a franchise operations district director to its corporate team.

4 leading QSR women discuss how things are, how they want them to be

Female leaders across quick-service today know they owe a lot to their predecessors for the positions they've attained today. But that doesn't mean they're…