Hello! I'm Mandy Wolf Detwiler, your editor at QSRweb!

by Mandy Wolf Detwiler — Editor, Connect Media

Mandy Wolf Detwiler takes the reigns as editor of QSRweb. With nearly 20 years covering the restaurant industry, she brings a level of expertise and…

Foodservice labor crisis not a temporary challenge

August 27, 2021

The ongoing labor shortage in the restaurant and foodservice industries is likely not temporary and the big issue for employees is attaining a work-life…

How employee hiring, retention has changed in the past year

by Shahpour Nejad — Founder/PRESIDENT/CEO, Pizza Guys Franchises Inc.

Pizza Guys CEO Shahpour Nejad explains his company's approach to employee hiring and retention and why it's important to listen to employees' needs and…

Cooks, servers, bartenders hardest positions to fill

August 26, 2021

The top three jobs restaurants are striving to fill are servers, cooks/line cooks and bartenders, with cooks topping the list, accorind to a 7shifts report.

Burger King taps Tom Curtis as president

August 24, 2021

Burger King COO Tom Curtis, who joined Burger King in March, has been promoted to president of the company's U.S. and Canada locations, according to a press…

Aspen Institute, Rouxbe intro online course for safe restaurant dining

August 20, 2021

The Aspen Institute's Food & Society Program has partnered with online culinary school Rouxbe to launch a free online training course on safe restaurant…

McD's franchisee, workers settle in 'dog diaper' COVID mask lawsuit

August 13, 2021

A California-based McDonald's franchise location has settled out of court following legal action brought by several employees that alleged the store owner…

Church’s Chicken names 2 VPs

August 12, 2021

Church's Chicken has named Claudia Lezcano as vice president, brand strategy and activation, and Sarah Whiticar as vice president, global business intelligence…

What hourly workers want: More money

August 11, 2021

As the restaurant industry struggles with an increasing labor shortage — a challenge forcing many eateries to serve just half of customers that could be…

Policy experts discuss restaurant compliancy changes

Navigating your way through the maze of restaurant health and safety regulations hasn't gotten any easier as the pandemic has eased. In fact, according to one…

Why technology is the big break in tackling restaurant labor shortage

by Dinesh Saparamadu — CEO, Applova Inc.

Dinesh Saparamadu, CEO and founder of Applova Inc., shares insight on how technology, specifically automation, can be a winning solution for restaurants…

NRA raises concerns on NYC restaurant vaccination rule

August 3, 2021

New York City's requirement, announced Tuesday, that restaurants check for vaccination proof of customers wanting to eat indoors is drawing more than one…

Applying Marketing Principles to the Restaurant Labor Shortage

Recruitment tactics that worked a year ago aren’t enough today. Could digital marketing be the key? In this webinar, executives from Chipotle, Boloco, and…

Quiznos Sub (Grupo QZCR) + SynergySuite Case Study

Grupo QZCR, a franchise group with Costa Rican Quiznos Sub locations, implemented SynergySuite as its back-of-house platform, leading to a 4% reduction in…

Presented by SynergySuite

Synergy Restaurant Consultants launches training platform

July 29, 2021

Restaurant consultancy Synergy Restaurant Consultants has launched Synergy SYNC, an integrated cloud-based restaurant training and management platform that…

KFC Foundation program helps employees get the savings habit

July 27, 2021

The KFC Foundation, has partnered with national fintech nonprofit, SaverLife, a national nonprofit fintech company to help KFC team members build short-term…

Church's Chicken launches hybrid return-to-office model at support center

July 26, 2021

Church's Chicken said it will launch a balanced hybrid model to guide the return-to-office procedures for the company's Atlanta-based Restaurant Support Center…

Edible partners with Atlanta college for training, jobs

July 21, 2021

Atlanta-based, Edible has teamed up with the city's Morris Brown College, to provide direct training and job opportunities for its hospitality and global…

Dunkin' hiring initiative puts employees in front of the camera

July 15, 2021

With Dunkin' franchisees across the country looking to hire up to 20,000 new employees, Dunkin' is teaming up with Maria Menounos, one of its most famous…

Restaurant labor shortage not going anywhere fast

July 9, 2021

Black Box Intelligence has dug up some interesting labor shortage data in recent weeks revealing that it's an ongoing issue with many layers.