Dunkin' Brands names vice president, managing counsel

May 19, 2020

Dunkin' Brands, the parent company of Dunkin' and Baskin-Robbins, has promoted Ryan Schaffer to vice president and managing counsel. Schaffer will lead a team…

International organization's complaint says sexual harassment pervades McDonald's worldwide

The Organization for Economic Cooperation and Development has filed a complaint seeking McDonald's action on alleged sexual harassment at its locations…

Subway's take on getting back to dine-in

by S.A. Whitehead — Food Editor, Net World Media Group

Like so many other QSRs these days, Subway stores and franchisees are in the process of powering and training up for dine-in amidst a socially distanced world.

NRA names former Sysco, PepsiCo leader as CEO

May 18, 2020

The National Restaurant Association has named former Sysco CEO and PepsiCo president, Tom Bene as its president and CEO, as well as CEO of the NRA's…

Latest dine-in data tells story of cautious customers, vanishing workers

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurant sales data shows the return to dine-in will be a slow and cautious one for customers, according to data and insights provider, Black Box…

Improving Margins with Advanced Reporting

Data is a difference-maker if, of course, it’s used effectively.

CORE provides grants to restaurant employees

May 13, 2020

CORE, otherwise known as the non-profit Children of Restaurant Employees, that helps restaurant employees' families facing health crises and other issues, said…

Taco John's hires new CMO

May 1, 2020

Taco John's, a QSR with more than 400 locations in 22 states, has selected Barry Westrum to serve as chief marketing officer effective May 4, according to a…

KFC launches $500K Grocery Assistance Fund for employees

April 29, 2020

Kentucky Fried Chicken said today its franchisees and foundation have created a Grocery Assistance Fund that will provide in $500,000 worth of groceries to…

McDonald's owner/operator relays lessons learned from pandemic

by S.A. Whitehead — Food Editor, Net World Media Group

The rigors of business in a pandemic-ridden world have given restaurateurs a run for their money. But there have also been invaluable lessons learned through…

Detroit Metro Popeyes Group thanks workers with $5 an hour pay bonus

April 27, 2020

A Detroit Popeyes franchise group is putting an extra $5 an hour into the pay of employees at the group's 20 locations of the QSR in the Motor City. The…

COVID-19 liability protection for restaurateurs + Edible Brands' new QSR

by S.A. Whitehead — Food Editor, Net World Media Group

Is your brand making the moves now to prevent COVID-19-related liability claims later? Today's podcast features two Messner Reeves LLP attorneys' expert…

McDonald's faces 2nd sexual harassment class action

April 14, 2020

Two women employed at a McDonald's corporate-owned location in Florida filed a federal sexual harassment lawsuit in Chicago this week against the quick-service…

Frontline QSR, pizza workers walk out over COVID-19 fears

April 9, 2020

Today in California, workers at 30 different QSRs will stage a walk-out in an effort to force management at those stores to provide more safety protection…

McDonald's top execs to cut salaries as March sales drop 22%

by S.A. Whitehead — Food Editor, Net World Media Group

McDonald's executives are slashing salaries amid a sharp drop in same-store sales due to the COVID-19 pandemic.

6 QSR business-boosting online options

by Peter Ruchti

Your website can be your QSR's best friend as the days of restrictions from the pandemic roll on. Here are 6 ways some of our company's restaurant clients are…

Nathan's Famous does a tech makeover, sees impressive test results

April 7, 2020

Nathan's Famous, Inc. has more than 100 years of tradition behind it, but that hasn't stopped the brand from overhauling its technology from top to bottom. The…

To AI or not to AI: Researcher says proceed with caution

Research just published by a Rensselaer Polytechnic Institute professor indicates that AI may not always serve restaurant brands well, depending on their…

Wendy's raises pay for company-owned store hourly workers 10% for 5 weeks

April 2, 2020

Wendy's CEO Todd Penegor announced in a blogpost that the company will increase hourly earnings for restaurant employees at company-owned locations. That means…

McDonald's begins shifts with employee health checks

April 2, 2020

McDonald's and its franchisees are stepping up business action to ensure employees "are feeling their best at the beginning of each shift," a news release…