The big bonuses of building better benefits for QSR employees

That old notion that you only get out of something what you put into it applies equally well to QSR employees, as Checkers & Rally's discovered through recent…

Keeping Your Restaurant Nimble in a Crisis with Back-of-House Technology

Successfully navigating a restaurant through the unpredictable current of a global pandemic demands more than just obvious tactics.

Church's names global operations training, development VP

September 16, 2020

Church's Chicken has promoted its senior director of training and development to vice president of global operations training and development. Felicia White…

Panera names former McDonald's exec as COO

September 8, 2020

Panera Bread has named a former McDonald's president, Debbie Roberts, as EVP and COO.

Popeyes names Americas president

September 8, 2020

Restaurant Brands International Inc. has named former RBI Asia-Pacific president, Sami Siddiqui, as president of Popeyes Louisiana Kitchen for the Americas, a…

Focus Brands adds 4 execs to leadership team

September 3, 2020

Focus Brands has made four key leadership appointments across its system and at two of its fast casual brands — Moe's Southwest Grill and Schlotzky's. "As we…

Taco Bell COO on navigating change: 'It's actually getting … more fun'

by S.A. Whitehead — Food Editor, Net World Media Group

Change is something every restaurateur has gotten a dose of this year, and Taco Bell Global COO Mike Grams said the brand is winning the adaptability game.

KFC US names equity, inclusion director

August 28, 2020

Kentucky Fried Chicken has named its former franchise business coach, John Mays, as KFC U.S. director of equity and inclusion. In the newly created role, Mays…

McDonald's Easterbook investigation prompts questions about other executives, HR

August 26, 2020

McDonald's is investigating its human resources department's actions, as well as claims from within its ranks that former CEO Steve Easterbrook might have…

McDonald's suit against former CEO: 'He lied and destroyed evidence'

McDonald's has sued former CEO Steve Easterbrook for $40 million after the company said he violated company policies, lied and destroyed nude photos related to…

Domino's names CFO

August 6, 2020

Domino's Pizza Inc. has promoted its executive vice president, supply chain services, Stu Levy, to CFO. He succeeds Jeffrey Lawrence, who is retiring…

Focus Brands names SVP of Corporate Communications

August 4, 2020

Focus Brands, the parent company of Auntie Anne's, Carvel, Cinnabon, Jamba, Moe's Southwest Grill, McAlister's Deli and Schlotzsky's, is adding to its…

Former Jack in the Box CEO joins Checkers, Rally's board

August 4, 2020

Checkers Drive-In Restaurants Inc., the parent company of Checkers & Rally's drive-thru restaurants, said former Jack in the Box Chairman and CEO Lenny…

Delivery driver food-safety course launched

July 31, 2020

In response to the pandemic-induced uptick in delivery and to-go orders, foodservice training provider, StateFoodSafety has launched an online training course…

New book reveals inequities faced by immigrant restaurant workers

A University of New Mexico sociology professor's recent work and upcoming book look at the inequities restaurant workers face both before and during the…

Dunkin' Brands adds digital chief, team members

July 24, 2020

Dunkin' Brands Group Inc. has hired Philip Auerbach, a travel industry executive, as chief digital and strategy officer, a news release said.

North Carolina McDonald's franchisee fined for child labor violations

July 23, 2020

The U.S. Department of Labor's Wage and Hour Division's investigation into a dozen North Carolina McDonald's locations found the operators violated child labor…

Global Franchise Group adds to exec team

July 21, 2020

Global Franchise Group — the parent company of Great American Cookies, Hot Dog on a Stick, Pretzelmaker, Marble Slab Creamery and Round Table Pizza — has added…

Health officials investigate California Burger King worker's death

July 17, 2020

Health officials are investigating the circumstances around the illness and death of a Santa Monica Burger King employee who died after her co-workers say she…

Burger King, Popeyes, Tim Hortons doubling down on corporate diversity hiring

June 29, 2020

Restaurant Brands International, the parent company of Burger King, Popeyes and Tim Hortons, is doubling down on its diversity in hiring commitment.