Delivery driver food-safety course launched

July 31, 2020

In response to the pandemic-induced uptick in delivery and to-go orders, foodservice training provider, StateFoodSafety has launched an online training course…

New book reveals inequities faced by immigrant restaurant workers

A University of New Mexico sociology professor's recent work and upcoming book look at the inequities restaurant workers face both before and during the…

Dunkin' Brands adds digital chief, team members

July 24, 2020

Dunkin' Brands Group Inc. has hired Philip Auerbach, a travel industry executive, as chief digital and strategy officer, a news release said.

North Carolina McDonald's franchisee fined for child labor violations

July 23, 2020

The U.S. Department of Labor's Wage and Hour Division's investigation into a dozen North Carolina McDonald's locations found the operators violated child labor…

Global Franchise Group adds to exec team

July 21, 2020

Global Franchise Group — the parent company of Great American Cookies, Hot Dog on a Stick, Pretzelmaker, Marble Slab Creamery and Round Table Pizza — has added…

Health officials investigate California Burger King worker's death

July 17, 2020

Health officials are investigating the circumstances around the illness and death of a Santa Monica Burger King employee who died after her co-workers say she…

Burger King, Popeyes, Tim Hortons doubling down on corporate diversity hiring

June 29, 2020

Restaurant Brands International, the parent company of Burger King, Popeyes and Tim Hortons, is doubling down on its diversity in hiring commitment.

Edible promotes pair to operations leadership

June 17, 2020

Edible has expanded its operations team by promoting two in-house executives to what the brand sees as key operating roles moving forward. Former Executive…

Pay, right away, a key plus for QSR delivery drivers

by Steve Barha — Founder, Instant Financial

A lot of QSRs are now thinking about deploying their own delivery drivers as online ordering and delivery intensify, and the third-party delivery landscape…

Jack in the Box posts same-store sales gain, intros new CEO

June 11, 2020

Jack in the Box said same-store sales rose 5%  through the first eight weeks of its third fiscal quarter, ended June 7, according to a news release. The full…

Krystal to increase workforce by 25%

June 10, 2020

Krystal, an Atlanta-based square-burger chain, Krystal, said it is now hiring at all its locations just six months after the chain filed for bankruptcy and one…

Dunkin’ franchisees hiring 25,000, adding college benefits

June 8, 2020

Dunkin' restaurants will hire up to 25,000 new employees nationally and add education benefits through a university partnership, a news release said. To…

Former Focus Brands exec named Global Franchise Group CFO

June 8, 2020

Former Focus Brands accounting executive Sam Patterson has moved into the CFO's job at Global Franchise Group, the franchisor for Hot Dog on a Stick, Great…

&pizza CEO calls for action re: black deaths in police custody

June 2, 2020

The highly socially active pizza brand, &pizza, is taking a firm stance with regards to its leader's views concerning the recent deaths of black…

Former IHOP CIO takes on same role at Casey's General Stores

June 2, 2020

Casey's General Stores Inc. has named Adrian Butler, former CIO at IHOP parent, Dine Brands Global, as the convenience store company's CIO, in a newly created…

Making 'masked' hospitality work: Cost, customer engagement challenge QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

In a COVID-19 world, masks have become a fact of life for restaurant operators and employees. The question now is how to use them safely and cost-effectively…

Meeting QSRs' urgent app-based COVID-19 training needs

by S.A. Whitehead — Food Editor, Net World Media Group

QSR leaders nationally are urgently seeking training services that can be pushed out quickly to vast numbers of hourly workers across many locales and types of…

Tackling COVID-19 training on QSRs' front lines, plus menu must-haves for a 'to-go' world

by S.A. Whitehead — Food Editor, Net World Media Group

For QSR operators today, there are two huge questions: "How can I quickly train my staff on all these new COVID-19-related mandates?" and "How should I modify…

Taco Bell will hire 30K for summer

May 21, 2020

Taco Bell said today that the chain and its franchisees and licensees will hire at least 30,000 team members this summer, with all new hires learning the ropes…

McDonald's workers in 20 cities to strike today

May 20, 2020

McDonald's Corp. is the target of a planned strike today by its workers in 20 U.S. cities calling attention to what workers allege is inadequate employee…