Qdoba taps former CKE exec as CDO

June 7, 2021

Qdoba has named Jim Sullivan, a former CKE Restaurant Holdings exec, as chief development officer to lead market planning, site selection, real estate…

Lighting a fire under restaurant leaders about employee burnout

Irritability. Impatience. Super-sensitivity. All are signs your employee might be experiencing on-the-job burnout. Here's why restaurant leaders should not…

Former Moe's exec named Yoshinoya US CEO

June 3, 2021

Former's Moe's Southwest Grill operations executive Jon Gilliam has been named CEO at Yoshinoya Japanese Kitchen U.S., as the brand prepares for rapid growth…

Lee's Famous Recipe using AI to run drive-thrus

May 27, 2021

Like most restaurant brands, Lee's Famous Recipe Chicken can't always find enough workers. With its drive-thru business thriving due to the pandemic, the…

Bojangles names 2 C-suite growth leaders

May 25, 2021

Bojangles has named a former McDonald's executive as chief development officer, while promoting its current franchise development lead to chief growth officer…

Jack in the Box names former Domino's exec to investor relations post

May 21, 2021

San Diego-based Jack in the Box Inc. has named a former communications executive at Domino's as its vice president of investor relations, effective June 7.

McDonald's workers strike, company increases diversity efforts

May 20, 2021

As McDonald's workers in 14 cities went out on strike Wednesday to demand a $15 minimum wage, the brand's corporate office is launching an initiative to…

How Lee's Famous Recipe overcame hiring crisis with Conversational AI

Although many QSRs have reported that drive-thru traffic is now making up 80% of business thanks to the pandemic, unemployment packages have made it…

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Jack in the Box names former Mooyah president to COO post

May 18, 2021

Former Mooyah Burgers President Tony Darden has been named COO and senior vice president at Jack in the Box Inc., and brings more than 25 years experience in…

Quelling QSRs' labor pains: Why things must radically change

by S.A. Whitehead — Food Editor, Net World Media Group

In this second of a two-part series on the restaurant industry labor crisis, restaurateurs and industry experts pinpoint the answers all feel are urgently…

Shipley Do-Nuts hires CEO, COO

May 17, 2021

Shipley Franchise Company and Shipley Do-Nut Flour & Supply Co. have hired Clifton Rutledge and Hank Simpson as CEO and COO, respectively.

Best Practices for Hiring Hourly Employees

Improve retention, productivity, and workplace culture by following these best practices for hiring hourly employees.

McDonald's makes major labor play, raises wages 10%

May 13, 2021

In advance of a planned strike next week of McDonald's workers in 15 cities, the company said its U.S. corporate stores will raise hourly wages for more than…

Perks package, international employee sponsorship: 2 ways brands are meeting labor shortfall

May 12, 2021

Worker-lacking restaurant brands across the nation are innovating approaches to attracting what has become the elusive restaurant employee to their stores. As…

McDonald's workers will walk out in 15 cities May 19

May 11, 2021

The fight for a $15 minimum wage battle will heat up May 19, when McDonald's cashiers and cooks in 15 U.S. cities strike in advance of the QSR brand's annual…

Why no workers? Answering a prickly QSR question

by S.A. Whitehead — Food Editor, Net World Media Group

At least one organization is reporting 76% of the many current and former restaurant workers leaving the industry said they are doing so because they're not…

White Castle nets 'Great Place to Work' certification

May 6, 2021

White Castle has earned the Great Place to Work certification, a recognition based on what team members say about their experience working at a brand, a news…

KFC adding 20K to workforce

May 5, 2021

As brands begin gearing up for summer, with chains like McDonald's in Alabama reporting they plan to hire 3,000 just in and around Birmingham during a hiring…

Subway names former Bloomin' Brands exec as CIO

May 3, 2021

Subway has named former Bloomin' Brands executive Donagh Herlihy as its global chief digital and information officer. In this role, Herlihy is responsible for…

Jack in the Box adds chief people, information officers

April 30, 2021

Jack in the Box has named Steve Piano as chief people officer and Carlson Choi as chief information officer as the company continues the strategic…