Edible promotes pair to operations leadership

June 17, 2020

Edible has expanded its operations team by promoting two in-house executives to what the brand sees as key operating roles moving forward. Former Executive…

Pay, right away, a key plus for QSR delivery drivers

by Steve Barha — Founder, Instant Financial

A lot of QSRs are now thinking about deploying their own delivery drivers as online ordering and delivery intensify, and the third-party delivery landscape…

Jack in the Box posts same-store sales gain, intros new CEO

June 11, 2020

Jack in the Box said same-store sales rose 5%  through the first eight weeks of its third fiscal quarter, ended June 7, according to a news release. The full…

Krystal to increase workforce by 25%

June 10, 2020

Krystal, an Atlanta-based square-burger chain, Krystal, said it is now hiring at all its locations just six months after the chain filed for bankruptcy and one…

Dunkin’ franchisees hiring 25,000, adding college benefits

June 8, 2020

Dunkin' restaurants will hire up to 25,000 new employees nationally and add education benefits through a university partnership, a news release said. To…

Former Focus Brands exec named Global Franchise Group CFO

June 8, 2020

Former Focus Brands accounting executive Sam Patterson has moved into the CFO's job at Global Franchise Group, the franchisor for Hot Dog on a Stick, Great…

&pizza CEO calls for action re: black deaths in police custody

June 2, 2020

The highly socially active pizza brand, &pizza, is taking a firm stance with regards to its leader's views concerning the recent deaths of black…

Former IHOP CIO takes on same role at Casey's General Stores

June 2, 2020

Casey's General Stores Inc. has named Adrian Butler, former CIO at IHOP parent, Dine Brands Global, as the convenience store company's CIO, in a newly created…

Making 'masked' hospitality work: Cost, customer engagement challenge QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

In a COVID-19 world, masks have become a fact of life for restaurant operators and employees. The question now is how to use them safely and cost-effectively…

Meeting QSRs' urgent app-based COVID-19 training needs

by S.A. Whitehead — Food Editor, Net World Media Group

QSR leaders nationally are urgently seeking training services that can be pushed out quickly to vast numbers of hourly workers across many locales and types of…

Tackling COVID-19 training on QSRs' front lines, plus menu must-haves for a 'to-go' world

by S.A. Whitehead — Food Editor, Net World Media Group

For QSR operators today, there are two huge questions: "How can I quickly train my staff on all these new COVID-19-related mandates?" and "How should I modify…

Taco Bell will hire 30K for summer

May 21, 2020

Taco Bell said today that the chain and its franchisees and licensees will hire at least 30,000 team members this summer, with all new hires learning the ropes…

McDonald's workers in 20 cities to strike today

May 20, 2020

McDonald's Corp. is the target of a planned strike today by its workers in 20 U.S. cities calling attention to what workers allege is inadequate employee…

Dunkin' Brands names vice president, managing counsel

May 19, 2020

Dunkin' Brands, the parent company of Dunkin' and Baskin-Robbins, has promoted Ryan Schaffer to vice president and managing counsel. Schaffer will lead a team…

International organization's complaint says sexual harassment pervades McDonald's worldwide

The Organization for Economic Cooperation and Development has filed a complaint seeking McDonald's action on alleged sexual harassment at its locations…

Subway's take on getting back to dine-in

by S.A. Whitehead — Food Editor, Net World Media Group

Like so many other QSRs these days, Subway stores and franchisees are in the process of powering and training up for dine-in amidst a socially distanced world.

NRA names former Sysco, PepsiCo leader as CEO

May 18, 2020

The National Restaurant Association has named former Sysco CEO and PepsiCo president, Tom Bene as its president and CEO, as well as CEO of the NRA's…

Latest dine-in data tells story of cautious customers, vanishing workers

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurant sales data shows the return to dine-in will be a slow and cautious one for customers, according to data and insights provider, Black Box…

Improving Margins with Advanced Reporting

Data is a difference-maker if, of course, it’s used effectively.

CORE provides grants to restaurant employees

May 13, 2020

CORE, otherwise known as the non-profit Children of Restaurant Employees, that helps restaurant employees' families facing health crises and other issues, said…