McDonald's names Boeing SVP to chief people officer job

March 17, 2020

McDonald's has named former Boeing Company Senior Vice President of Human Resources Heidi Capozzi as its new global chief people officer, according to a press…

Dunkin' cuts hours, removes store seating in response to virus

March 17, 2020

Dunkin' has announced its measures related to the pandemic and its related mandates nationwide. Dunkin' CEO Dave Hoffmann said in a statement Monday that its…

Partnership helps QSRs plug 'gig workers' into empty shifts

March 11, 2020

The gig worker staffing app Instawork said today it has partnered with web-based employee scheduling software provider StaffMate Online to help restaurants…

7shifts debuts 7tasks to track tasks, boost accountability

March 10, 2020

Restaurant software platform 7shifts is launching a platform called 7tasks that lets restaurant managers create and delegate task lists for workers that also…

Meet 'Alfred,' a QSR robot that fits existing kitchens, recipes

March 5, 2020

There's a new player in the robotic kitchen market and it not only has a lot of hefty flexible arms, but just got a nice hunk of cash according to its maker…

Yum Brands acquires leadership development company to grow franchisee leaders, culture

March 4, 2020

Yum! Brands has acquired a leadership development program company called Heartstyles that the multi-restaurant brand organization said it will employ to…

National Restaurant Association report projects 4% industry-wide sales growth this year

February 27, 2020

The National Restaurant Association projected 4% restaurant industry sales growth this year across service categories to a total national of a record $89…

Has your QSR's social media strategy got a hole in it?

by S.A. Whitehead — Food Editor, Net World Media Group

A digital marketing expert speaking at the Mid-America Restaurant Expo this week said many restaurant brands have voids in their social media marketing…

Mystery shopper company launches franchise brand standards + compliance division

February 26, 2020

Toledo-based mystery shopper company IntelliShop said today it has created a brand standards and compliance division to tackle three franchise/chain brand…

Why dark kitchens can be bright business moves for QSRs

by Syd Bishop — Content Specialist, QSR Automations

Dark kitchens — a.k.a. virtual, ghost or cloud kitchens — are becoming the new little darling of the restaurant industry. Here are some guidelines on how to…

WorkJam buys staffing platform Forge

February 19, 2020

Digital workplace solutions provider WorkJam is acquiring Forge, an on-demand staffing platform, according to a press release. The move will help WorkJam…

Wendy's to pay $400K to settle Massachusetts child labor issues

by S.A. Whitehead — Food Editor, Net World Media Group

Wendy's has changed its child labor practices following a investigation by the Massachusetts attorney general.

Restaurant sales robust thanks to warm weather conditions

February 7, 2020

Same-store restaurant sales increased 2.3% in January, the best growth in over four years, and it was all due to mild weather conditions and historic warm…

Subway lets 300 corporate workers go

February 6, 2020

Subway said it is letting 300 corporate employees go as the brand moves to simplify operations, Subway Senior Director of Public Relations Alan Marcus told…

US restaurants vs coronavirus: The very real things US brands can do now

by S.A. Whitehead — Food Editor, Net World Media Group

No, the coronavirus is not a major health threat in the U.S. at this time. But the fact is, that could quickly change, and there are some very real…

Leveraging technology to manage restaurant labor costs

Labor can make or break a restaurant, being the one variable that exists in all facets of a restaurant’s core functionality and a top concern among managers…

JuiceLand deploys tech to cut inventory costs, ease labor pains

February 4, 2020

JuiceLand said today it has deployed food and labor management technology across its 34 stores in an effort to get a better understanding of purchasing and…

Dunkin', Baskin-Robbins' parent scores 100% for LGBTQ practices

February 4, 2020

Dunkin' and Baskin-Robbins' parent, Dunkin' Brands, got a perfect score in this year's Corporate Equality Index from the Human Rights Campaign Foundation…

McDonald's employees to CEO: Invest in us

January 31, 2020

In what McDonald's calls its "global town halls," the brand's President and CEO Chris Kempczinski Thursday keyed in on the feedback received from a system-wide…

Dillas Quesadillas founder on the value of following 'Jennifer' while feeding the 'Gator'

by S.A. Whitehead — Food Editor, Net World Media Group

Dillas Quesadillas founder, Kyle Gordon, comes off as the kind of laid-back guy you'd have a beer with. But don't let looks deceive:This one-time college kid…