Postmates slashes staff, closes Mexico City office as investors sour on gig companies

December 4, 2019

On demand delivery service Postmates has slashed dozens of jobs and closed its Mexico City office amid rising investor concerns about several high profile gig…

Yum China wins Top Employer China for 2nd straight year

December 4, 2019

For the second consecutive year, Yum China Holdings, Inc. took home Top Employer China for 2020. The award is presented by global certification program, Top…

A&W opens new national learning center in Bluegrass State

November 26, 2019

This month, A&W is opening a new national learning center and prototype restaurant in Richmond, Kentucky, about 30 minutes east of its corporate…

QSR Conundrums: Taming that booming 'order-online, pickup in-store' business

by S.A. Whitehead — Food Editor, Net World Media Group

In this first of a new QSRweb bimonthly series, QSR Conundrums, our experts give their best thoughts on new ways to handle a relatively new "problem" of…

McDonald's settles wage class action for $26M

November 26, 2019

Right on the heels of a suit filed in Illinois alleging McDonald's doesn't adequately protect its workers from customer violence, another suit — this one a…

8 ways to prevent restaurant workers from spreading Hep A

Since the Hepatitis A virus spreads so easily and quickly through food and water, it’s a huge threat for restaurants. It’s critical that restaurants take every…

Presented by FastCasual.com

McDonald's workers sue company for failing to protect them against violent customers

November 25, 2019

Seventeen McDonald's employees who are employed at 13 Chicago-area locations of the chain have filed suit against the giant QSR franchise company claiming that…

How automation can solve restaurant labor problems

High turnover is a lot for restaurant owners and managers to combat, but there is hope, and the answer lies in automation.

Presented by FastCasual.com

McDonald's named in another sex harassment suit, this one seeking class action status

November 13, 2019

A former Mason, Michigan McDonald's employee is hoping to form a class action suit against the Chicago-based brand in a suit filed this week in Michigan…

How women leaders can make a difference in foodservice

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Four women, who were invited to share experiences as female executives during the Fast Casual Executive Summit in Austin, said women in leadership positions…

El Pollo Loco pledges to be more inclusive of Hispanics

by Cherryh Cansler — Editor, FastCasual.com

Launched at the World Economic Forum in 2019, The Hispanic Promise is a non-legally binding way to encourage business leaders and companies to create a more…

McDonald's new CEO asks employees to 're-enlist' to do 'right thing each and every day'

November 7, 2019

Less than a week after being named McDonald's president and CEO, Chris Kempczinski, joined with the mega-QSR's Board Chair Rick Hernandez Jr., to let employees…

Taco Bell opens up for passionate, pioneering spirit to win $6M in scholarships

November 6, 2019

The Taco Bell Foundation will open its fifth annual Live Más Scholarship to applicants, with more than $6 million available, with each scholarship ranging from…

Helping QSRs see operational excellence with computer vision

What's computer vision and why does a QSR operator care? Read on because it could save you cash and boost your customer and employee experience.

Subway franchisee shows those with autism how building sandwiches can build a better life

Many of those with autism find the path to a job and more independent life strewn with obstacles. But one Las Vegas-area Subway franchisee has gone a long way…

Revel joins 7Shifts to sync labor management with sales

October 22, 2019

Cloud-based POS provider, Revel Systems, has joined with restaurant labor management solution company, 7shifts, to create a way for operators to synchronize…

A QSR guide to confronting activists, restaurant disruption

by Mark Lee — Assistant Vice President and Risk Consultant, Hub International

Social media has taken the gloves off social activism and that's being felt in the real world at QSR brands nationally and worldwide. An ongoing series of…

5 ways training can help restaurants prevent sexual harassment

Implementing regular, interactive training that’s customized for restaurant operators can help move the conversation from awareness to action to prevention.

Presented by FastCasual.com

Panera Bread SVP: 'Mission matters, purpose matters'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The complexities of operational excellence in the omnichannel environment are challenging restaurants, and employers are challenged more than ever to unlock…

Salad Station multiplies via robot

by S.A. Whitehead — Food Editor, Net World Media Group

Replicating isn't a new concept with any discussion of robots, in or outside of the restaurant industry. But Salad Station sees its use of the a salad-making…