McDonald's launches world's 1st voice-initiated job applications

by S.A. Whitehead — Food Editor, Net World Media Group

Can applying for a fast food job be as easy as getting a drive-thru meal? McDonald's thinks so, as it launches the first voice-initiated job application…

Teetering on brink of economic downturn: What QSRs should do now

by Carty Davis — Founding Partner, C Squared Advisors

If an economic downturn occurs, as so many believe will happen relatively soon, this checklist can help QSR leaders get their brands in the healthiest position…

Labor Dept finalizes OT rule: 1.2 million more workers eligible

September 24, 2019

The U.S. Department of Labor has made official an overtime rule that sets $35,568 as the minimum salary threshold for overtime pay, making about 1.2 million…

From Filipino 'chili dogs' to South Korean poutine, Indiana's 1st test kitchen readies for launch

by S.A. Whitehead — Food Editor, Net World Media Group

Young chefs with concepts that offer everything from Filipino street food to Midwest/West U.S. fusion cuisine are getting all the startup help they need at a…

Sept 26 webinar focuses on what restaurateurs must know now about labor law compliance

September 12, 2019

From third-party delivery drivers to in-restaurant employees, the bucket of labor laws and other regulations that U.S. restaurant operators must know and…

McDonald's launches US employee harassment training in October

August 29, 2019

McDonalds' franchisees are launching a workplace training program that the organizations says is designed to "support a professional, safe and respectful…

Arby's turnaround chief named Papa John's CEO

by S.A. Whitehead — Food Editor, Net World Media Group

Papa John's said today that its CEO for the past 19 months, Steve Ritchie, is out and former Arby's President Rob Lynch is in.

Dunkin' names 3 regional VPs to key US regions

August 14, 2019

Dunkin' and Baskin-Robbins parent company, Dunkin' Brands Group, Inc. is adding three veteran QSR executives to oversee Dunkin' operations and development…

KFC, Taco Bell, Pizza Hut parent names new CEO

The triple-brand powerhouse, Yum Brands, will see a changing of the guard in 2020 after the company announced its current CEO Greg Creed will retire.

Roy Rogers pulls the 'Trigger' on QSR's new life

In this podcast, Roy Roger CEO Jim Plamondon tells host and QSRweb Editor Shelly Whitehead "People treat us differently" than most QSRs. In this one-on-one…

Carl's Jr, Hardee's parent names restaurant exec to top HR spot

August 6, 2019

Carl's Jr. and Hardee's parent, CKE Restaurant Holdings, Inc. has named former Starr Restaurants and TGI Friday's HR executive, Andrew Robinson, as its chief…

Toast acquires HR/payroll software provider

July 24, 2019

Toast Inc., a restaurant management platform, has acquired StratEx, a provider of HR and payroll software for restaurants, according to a press release.

Are QSR employees being trained to handle customer abuse? Our readers were split

July 19, 2019

Earlier this week — following a QSRweb story around the incidence, severity and effects abusive customers have on fast food employees — we asked readers…

McDonald's OKs dividend, expands youth career initiative

July 19, 2019

The world's biggest QSR, McDonald's, said it will pay out a quarterly cash dividend relative to its Q2 financial results. The company board declared a…

Why the restaurant industry doesn't support minimum wage hike

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The U.S. House of Representatives approved the bill to nearly double the minimum wage over six years, but it probably won't advance in the Republican-led…

The toll it takes when QSR customers 'lose it' on employees

by S.A. Whitehead — Food Editor, Net World Media Group

'Soul-sucking' is how one fast food worker describes the constant parade of customer abuse she faces on the job, but that worker and others like her aren't the…

Biggest Chinese delivery provider launches national charity for riders'/drivers' children

July 17, 2019

The biggest foodservice delivery provider in the world's biggest restaurant delivery market of China is doing something pretty big for its so-called "delivery…

4 ways to quit all the QSR quitting

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

The latest numbers are also the highest numbers we've ever seen for restaurant worker turnover rates, and it's become one of the industry's most vexing…

The dawn of your 'friendly' restaurant robot?

June 27, 2019

Autonomous retail robotic application company, Quartile 3 Robotics, this week released a robot that it said is designed to solve QSR industry issues around…

NRA philanthropy's EVP to take president's role

June 24, 2019

The National Restaurant Association Educational Foundation, or NRAEF, promoted its executive vice president to president, effective July 1.  The NRA's…