McDonald's intros career-finding app for employees

January 22, 2020

McDonald's today announced the launch of a new career exploration mobile application called Archways to Careers that will help restaurant employees nationwide…

Wendy's, Fazoli's franchisee fined $157k for child labor law violations

January 20, 2020

Wendy's and Fazoli's Louisville, Kentucky-based franchisee, Manna Inc., violated child labor mandates by allowing 14- and 15-year-old employees to both work at…

Church's intranet revamp transforms in-house connection, communication

January 14, 2020

Church's Chicken has transformed its office intranet to connect all the brand's player's under one corporate system. In fact, the results of the project were…

McDonald's, Indiana's Ivy Tech partner on employee college credit initiative

January 10, 2020

McDonald's restaurants has partnered with Indiana Ivy Tech Community College to make post-secondary education more affordable and offer training for the future…

Taco Bell offering paid sick days, $100,000 GM salaries

Taco Bell is upping the ante on QSR industry employer desirability and packaging sustainability with its 2020 commitments.

Restaurant operators say low productivity, high non-compliance year's top problems

January 7, 2020

Restaurant chain operators said sagging productivity and overall on-the-job non-compliance will be among their top targets for improvement this year, according…

Restaurant leaders tout inclusive cultures to quell 'labor pains'

by S.A. Whitehead — Food Editor, Net World Media Group

Inclusion and diversity are more than HR catchwords when it comes to restaurant staff. Leaders of four restaurant brands say brands that truly embrace these as…

McDonald's CEO pledges worker 'collaboration' in new year

January 6, 2020

McDonald's relatively new CEO, Chris Kempczinski, is continuing to take a direct-to-employees approach in his leadership of the gigantic chain, offering…

Slip, slice, slide, sizzle: A QSR workplace safety primer

By Dan Killins/Employers Holdings Loss Control Program manager 

Domino's hiring 500 in San Diego County

December 16, 2019

Domino's San Diego County franchise-owned locations will hire 500 new employees across 57 stores including jobs for delivery drivers, customer service…

Cut it out! QSR 2020 workplace safety tipsheet

For QSRs, the very name of the service category implies part of the risk these brands and their employees face when it comes to workplace injuries. Yes, things…

Fourth Enterprises tabs Sabre's Anderson as CEO, names Whitmarsh CFO

December 10, 2019

Fourth Enterprises, LLC, parent company of HotSchedules and Fourth, a provider of workforce, inventory and operations management solutions to the restaurant…

4 tasks that kitchen robots should take over

Advances in robotics technology are helping commercial kitchen workers be more effective and efficient in several key areas.

Presented by FastCasual.com

Postmates slashes staff, closes Mexico City office as investors sour on gig companies

December 4, 2019

On demand delivery service Postmates has slashed dozens of jobs and closed its Mexico City office amid rising investor concerns about several high profile gig…

Yum China wins Top Employer China for 2nd straight year

December 4, 2019

For the second consecutive year, Yum China Holdings, Inc. took home Top Employer China for 2020. The award is presented by global certification program, Top…

A&W opens new national learning center in Bluegrass State

November 26, 2019

This month, A&W is opening a new national learning center and prototype restaurant in Richmond, Kentucky, about 30 minutes east of its corporate…

QSR Conundrums: Taming that booming 'order-online, pickup in-store' business

by S.A. Whitehead — Food Editor, Net World Media Group

In this first of a new QSRweb bimonthly series, QSR Conundrums, our experts give their best thoughts on new ways to handle a relatively new "problem" of…

McDonald's settles wage class action for $26M

November 26, 2019

Right on the heels of a suit filed in Illinois alleging McDonald's doesn't adequately protect its workers from customer violence, another suit — this one a…

8 ways to prevent restaurant workers from spreading Hep A

Since the Hepatitis A virus spreads so easily and quickly through food and water, it’s a huge threat for restaurants. It’s critical that restaurants take every…

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McDonald's workers sue company for failing to protect them against violent customers

November 25, 2019

Seventeen McDonald's employees who are employed at 13 Chicago-area locations of the chain have filed suit against the giant QSR franchise company claiming that…