&pizza CEO talks about restaurant worker pay, brands as community unifiers

by S.A. Whitehead — Food Editor, Net World Media Group

It's the counter-culture pizza brand behind "The Hallway Pizza Guy," with those offbeat oval pies and a business mission to unite communities, even in its very…

Vegas wins most punctual restaurant worker race, Oklahoma City, Charlotte not so much

March 8, 2019

The wind may sweep down the plains in Oklahoma, but in its capital city of Oklahoma City, foodservice workers tend to drag a little. That's the verdict from a…

El Pollo Loco launches new branding with Q4 2018 suit settlements behind it

March 8, 2019

With a new logo, "See the Flame" tagline, an emphasis on healthful foods and a people-first culture, El Pollo Loco released its fourth quarter 2018 financials…

Man alleges Philadelphia Taco Bell store employees beat him, kicked girlfriend

March 7, 2019

A Pennsylvania man and his girlfriend allege they were beaten by a number of QSR employees Feb. 24, outside Taco Bell's Philadelphia Tenth and Chestnut…

Ohio State students to protest Wendy's produce policies

March 7, 2019

About 800 people are expected to gather for a Friday afternoon protest march against Wendy's at the Ohio State University in Columbus, Ohio. The activists are…

KFC names chain's first chief communications officer

March 7, 2019

KFC Corporation today named Staci Rawls as its first chief communications officer. She had been serving as the U.S. Director of Public Affairs but in her new…

Church's names former TGI Fridays, Burger King exec as CMO

March 6, 2019

Former Burger King and TGI Fridays marketing executive, Brian Gies, has been named executive vice president and global CMO for Church's Chicken, according to a…

Bojangles' begins search for CMO

March 6, 2019

Randy Poindexter (Photo provided) Bojangles' has begun a national search for a CMO to replace Randy Poindexter, who will retire in August after 2…

How to create and implement your BYOD policy

As discussed in an earlier blog post, Bring Your Own Device (BYOD) policies have transformed...

8 BYOD Benefits For Organizations With Frontline Staff

Consumer expectations are making their way into the workplace in fascinating ways and the Bring...

Taco Bell COO gives firsthand account of rising through the QSR ranks

by S.A. Whitehead — Food Editor, Net World Media Group

What's it take to climb from the bottom of the corporate "food chain" at a large QSR to the C-suite? Determination? Luck? Support? According to Taco Bell COO…

Court rules KFC must pay $1.5M to ex employee in breastfeeding case

February 13, 2019

A Delaware jury has ruled that Kentucky Fried Chicken must pay more than $1.5 million to Autumn Lampkins, a former employee who said she was demoted for…

Webinar: 5 reasons to move to cloud-based scheduling and time, attendance

February 8, 2019

When you're responsible for staffing a busy restaurant with an hourly workforce, scheduling is only half the battle. As the labor pool gets smaller and the…

Taco Bell HQ stays in Irvine, 'Numero Uno' store safe

February 1, 2019

Taco Bell said its Irvine headquarter, and its first store that was moved there Nov. 19, are both staying put. The 53-year-old Downey, California original…

Wetzel's Pretzels promotes president to CEO

January 31, 2019

Wetzel's Pretzels said it has promoted its former president, Jennifer Schuler, to CEO. Schuler was in the president's role for about two years and previously…

Bojangles' now private company with new CEO, COO

January 28, 2019

Bojangles' completed its all-cash acquisition by Durational Capital Management LP and The Jordan Company, L.P., which was announced Nov. 6 last year…

RBI changes executive chair, CEO, COO

January 23, 2019

Burger King, Tim Hortons and Popeyes parent brand, Restaurant Brands International announced today that CEO and CFO Daniel Schwartz was promoted to RBI…

Taco Bell HR leader on making your restaurant an employee magnet

by S.A. Whitehead — Food Editor, Net World Media Group

Taco Bell's VP of People and Experience discusses the brand's multi-faceted approach to pulling in great employees in a tight labor market.

Taco Bell lays out 7 2019 'commitments'

January 10, 2019

Taco Bell said 2019 will be the year it not only introduces its first vegetarian menu and increased scholarship funding, but also when it will boost the…

Restaurateurs ditching paper manuals for digital training tools

January 8, 2019

Employees armed with mobile tools are happier, better trained and take better care of customers, according to a survey conducted in 2018 by Vanson Bourne on…