July 17, 2019
The biggest foodservice delivery provider in the world's biggest restaurant delivery market of China is doing something pretty big for its so-called "delivery…
read nowby Andrew Rosenbloom — Director of Marketing, Consolidated Concepts
The latest numbers are also the highest numbers we've ever seen for restaurant worker turnover rates, and it's become one of the industry's most vexing…
read nowJune 27, 2019
Autonomous retail robotic application company, Quartile 3 Robotics, this week released a robot that it said is designed to solve QSR industry issues around…
read nowJune 24, 2019
The National Restaurant Association Educational Foundation, or NRAEF, promoted its executive vice president to president, effective July 1. The NRA's…
read nowJune 20, 2019
Three fast food CEOs made the list of Glassdoor's 2019 Employees' Choice Top 100 CEOs, including In-N-Out CEO Lynsi Snyder at the No. 3 spot, with a 99…
read nowby Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Retail, restaurant and service employees play a critical part in a rewarding customer experience and that's why the employee experience must be as fulfilling…
read nowJune 7, 2019
What appears to be a poorly judged employee prank at a Milton, Florida, Wendy's has cost an employee his job, and has caused negative publicity, despite the…
read nowJune 6, 2019
Casey's General Stores Inc. said IHOP President Darren Rebelez will assume the role of its president and CEO effective June 24. She'll also join Casey's board…
read nowJune 4, 2019
For future-minded restaurant operators working in one of the most competitive businesses in existence today, amidst one of the tightest labor markets in this…
read nowby S.A. Whitehead — Food Editor, Net World Media Group
Think workplace culture doesn't show through to your customers? Think again. In fact, poor feedback about your brand through venues like social media and even…
read nowMay 31, 2019
7shifts, a labor management platform, is debuting an all-in-one employee engagement dashboard geared for the restaurant industry. The dashboard provides…
read nowMay 29, 2019
Jack in the Box has grown its board by two members this week with the additions of two longtime restaurant industry veterans, Jean Birch, former Papa John's…
read nowby Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A pair of legal experts summarize what employers can and cannot ask job applicants, along with other changes related to employer/employee relations.
read nowMay 22, 2019
The American Civil Liberties Union and two other labor and legal groups filed 25 lawsuits and regulatory charges against McDonald's Corp this week alleging…
read nowMay 17, 2019
In New Zealand, hundreds of KFC, Carl's Jr. and Pizza Hut frontline workers are striking this weekend through 2 a.m. local time. The workers are employees of…
read nowMay 17, 2019
National Restaurant Association and National Restaurant Association Educational Foundation President and CEO Dawn Sweeney said she will leave the post when her…
read nowMay 16, 2019
Nathan's Famous has hired former Subway Vice President/North America James Walker as the brand's senior vice president/restaurants. At Subway, Walker oversaw…
read nowMay 14, 2019
KFC Corporation has named Monica Rothgery to the position of KFC U.S. COO to oversee operational strategy and execution.
read nowMay 9, 2019
Wendy's has elevated its executive vice president and chief concept and marketing officer, Kurt Kane, to president of the chain's U.S. market and chief…
read nowMay 6, 2019
The Wendy's Company recognized 200 outstanding general managers last week for extraordinary leadership, performance, operations excellence dedication and…
read now