Bojangles' begins search for CMO

March 6, 2019

Randy Poindexter (Photo provided) Bojangles' has begun a national search for a CMO to replace Randy Poindexter, who will retire in August after 2…

How to create and implement your BYOD policy

As discussed in an earlier blog post, Bring Your Own Device (BYOD) policies have transformed...

8 BYOD Benefits For Organizations With Frontline Staff

Consumer expectations are making their way into the workplace in fascinating ways and the Bring...

Taco Bell COO gives firsthand account of rising through the QSR ranks

by S.A. Whitehead — Food Editor, Net World Media Group

What's it take to climb from the bottom of the corporate "food chain" at a large QSR to the C-suite? Determination? Luck? Support? According to Taco Bell COO…

Court rules KFC must pay $1.5M to ex employee in breastfeeding case

February 13, 2019

A Delaware jury has ruled that Kentucky Fried Chicken must pay more than $1.5 million to Autumn Lampkins, a former employee who said she was demoted for…

Webinar: 5 reasons to move to cloud-based scheduling and time, attendance

February 8, 2019

When you're responsible for staffing a busy restaurant with an hourly workforce, scheduling is only half the battle. As the labor pool gets smaller and the…

Taco Bell HQ stays in Irvine, 'Numero Uno' store safe

February 1, 2019

Taco Bell said its Irvine headquarter, and its first store that was moved there Nov. 19, are both staying put. The 53-year-old Downey, California original…

Wetzel's Pretzels promotes president to CEO

January 31, 2019

Wetzel's Pretzels said it has promoted its former president, Jennifer Schuler, to CEO. Schuler was in the president's role for about two years and previously…

Bojangles' now private company with new CEO, COO

January 28, 2019

Bojangles' completed its all-cash acquisition by Durational Capital Management LP and The Jordan Company, L.P., which was announced Nov. 6 last year…

RBI changes executive chair, CEO, COO

January 23, 2019

Burger King, Tim Hortons and Popeyes parent brand, Restaurant Brands International announced today that CEO and CFO Daniel Schwartz was promoted to RBI…

Taco Bell HR leader on making your restaurant an employee magnet

by S.A. Whitehead — Food Editor, Net World Media Group

Taco Bell's VP of People and Experience discusses the brand's multi-faceted approach to pulling in great employees in a tight labor market.

Taco Bell lays out 7 2019 'commitments'

January 10, 2019

Taco Bell said 2019 will be the year it not only introduces its first vegetarian menu and increased scholarship funding, but also when it will boost the…

Restaurateurs ditching paper manuals for digital training tools

January 8, 2019

Employees armed with mobile tools are happier, better trained and take better care of customers, according to a survey conducted in 2018 by Vanson Bourne on…

Florida QSR workers set to strike today, allege restaurants aren't safe

January 8, 2019

Following the release of that startling video of a Florida McDonald's employee allegedly being pulled across the counter by an irate customer in search of a…

The many operational options mobile food safety software offers QSRs

by Terry Dolan — Head of Solutions, WorldAPP

Mobile food safety software can provide QSRs an array of other operational benefits, including everything from increased accountability to overall operational…

A&W COO now also brand's president

January 3, 2019

A&W Restaurants has added the role of president to COO Paul Martino's duties for the U.S. business, according to an announcement from the brand's CEO Kevin…

Delivery, digital, additive oddities top 2018 blog reads

From the delivery trade that's driving dining trends these days, to leadership stress and hair-growing fry additives, QSRweb blog readers had lots on their…

Top 10 2018 QSRweb stories show our eyes are always on the other 'guys'

by S.A. Whitehead — Food Editor, Net World Media Group

The top 10 QSR stories this year were all about keeping a friendly, but watchful eye on the competition, who as it turns out were all doing some pretty amazing…

Falls, slips, 'barista wrist' major causes of lost restaurant worker time

In coffee houses and cafes nationwide, barista wrist is regularly waylaying employees for more than a year, while falls and wounds from sharp objects are also…

Dunkin' hires Arby's exec, promotes 2 in-house leaders

December 18, 2018

Dunkin' Brands Group, Inc. promoted two executives and appointed a third to leadership posts, a news release said.