Sonic longtime CEO retires, San Pedro to fill role after Inspire acquisition

November 7, 2018

There's a changing of the guard at Sonic. Chairman and CEO Cliff Hudson announced that he is retiring when the company's proposed acquisition by Inspire Brands…

Former A&W executive returns to head franchise development

November 2, 2018

Former A&W executive, Dave Crowley, has returned to the Lexington, Kentucky-based brand to head franchise development. Between 1997 and 2010, Crowley held…

Upserve names CEO

November 2, 2018

Restaurant management platform provider, Upserve, has named Sheryl Hoskins as its new CEO, with founder, Angus Davis taking on the role of strategic adviser to…

McDonald's launches worker career assistance tools

October 30, 2018

McDonald's is launching a company campaign that a news release said will help employees connect their on-the-job QSR skills with tools available to further…

Ex Burger King cook sues over no-poach agreement, seeks class action

October 23, 2018

A former Burger King cook alleges the chain's no-poach agreement hurt his chances of getting higher-paying work and is aiming to get all current and former…

Koomi, 7shifts partner for more accurate QSR staffing

October 11, 2018

Restaurant scheduling and workforce management platform 7shifts has announced its integration with cloud-based POS, Koomi.

Bernie Sanders to McDonald's: 'US taxpayer is subsidizing the low pay'

October 5, 2018

Former presidential hopeful and Vermont Sen. Bernie Sanders said in a letter to McDonald's CEO Steve Easterbrook that U.S. taxpayers are "subsidizing" the…

Joint employer rule change: Boon to industry or employee slap-in-the-face?

by S.A. Whitehead — Food Editor, Net World Media Group

The public comment period is well underway for the joint employer rule published by the National Labor Relations Board on Sept. 14, which relates directly to…

KFC names new CEO

September 28, 2018

Yum Brands is promoting its current KFC president and COO, Tony Lowings, to CEO of KFC on Jan. 1. The 24-year veteran of the company succeeds Roger Eaton, who…

McDonald's veteran US CRO retires

September 25, 2018

McDonald's announced that its longtime chief restaurant officer is retiring. Doug Goare has been with the Chicago-based chain for 40 years, according to…

Training the trainers: Jersey Mike's, Chipotle, others discuss training 'trade secrets'

by Cherryh Cansler — Editor, FastCasual.com

Executives from Chipotle, Jersey Mike's, Holler & Dash and Rise Biscuits Donuts will weigh in on how and when to upgrade training methods.

Wendy's target of Illinois class action suit around employee fingerprinting

September 24, 2018

Wendy's International has been named as the defendant in a class-action case filed in an Illinois Circuit Court, which claims that the QSR is violating the…

The restaurant labor solution staring us in the face: Older adults

by Matt MacInnis — Founder & CEO, Inkling

Baby boomers — who some may now refer to as older adults in the 55- to 72-year-old age range — offer restaurant brands a solution to the industry's current…

Striking McDonald's workers: Public doesn't know what we go through'

September 19, 2018

McDonald's workers in 10 cities Tuesday walked out in protest of what they allege is rampant sexual harassment at the chain and poor response to the problem by…

FDA videos show restaurant workers 'real-life' consequences of foodborne illness

September 18, 2018

Restaurant leadership and frontline employees hear a lot about food safety prevention, but little is heard about the illnesses and even deaths that some diners…

Florida restaurant non-profit provides free industry course on human trafficking

September 18, 2018

Representatives from the Florida Restaurant & Lodging Association announced the launch of an online training course on human trafficking specifically…

Pizza Hut, Burger King among 23 chains now ending no-poach pacts

Washington state Attorney General Bob Ferguson said that eight additional corporate, "fast-food chains" will end no-poach practices nationwide, joining 1…

McDonald's workers in 10 US cities to strike Sept. 18

September 13, 2018

McDonald's isn't saying much about its workers in 10 U.S. cities planning to strike Sept. 18 in an effort to push leadership to do more about sexual harassment…

NLRB to publish joint-employer rule change tomorrow

September 13, 2018

The National Labor Relations Board said it will put a notice of proposed rulemaking tomorrow in the Federal Register that will modify its joint-employer…

Delivery driver crime: The restaurant industry problem nobody talks about

by S.A. Whitehead — Food Editor, Net World Media Group

With restaurant online ordering expected to reach $365 billion by 2030, it's little wonder delivery driver is one of the hottest jobs around. But there's a…