Taco Bell lays out 7 2019 'commitments'

January 10, 2019

Taco Bell said 2019 will be the year it not only introduces its first vegetarian menu and increased scholarship funding, but also when it will boost the…

Restaurateurs ditching paper manuals for digital training tools

January 8, 2019

Employees armed with mobile tools are happier, better trained and take better care of customers, according to a survey conducted in 2018 by Vanson Bourne on…

Florida QSR workers set to strike today, allege restaurants aren't safe

January 8, 2019

Following the release of that startling video of a Florida McDonald's employee allegedly being pulled across the counter by an irate customer in search of a…

The many operational options mobile food safety software offers QSRs

by Terry Dolan — Head of Solutions, WorldAPP

Mobile food safety software can provide QSRs an array of other operational benefits, including everything from increased accountability to overall operational…

A&W COO now also brand's president

January 3, 2019

A&W Restaurants has added the role of president to COO Paul Martino's duties for the U.S. business, according to an announcement from the brand's CEO Kevin…

Delivery, digital, additive oddities top 2018 blog reads

From the delivery trade that's driving dining trends these days, to leadership stress and hair-growing fry additives, QSRweb blog readers had lots on their…

Top 10 2018 QSRweb stories show our eyes are always on the other 'guys'

by S.A. Whitehead — Food Editor, Net World Media Group

The top 10 QSR stories this year were all about keeping a friendly, but watchful eye on the competition, who as it turns out were all doing some pretty amazing…

Falls, slips, 'barista wrist' major causes of lost restaurant worker time

In coffee houses and cafes nationwide, barista wrist is regularly waylaying employees for more than a year, while falls and wounds from sharp objects are also…

Dunkin' hires Arby's exec, promotes 2 in-house leaders

December 18, 2018

Dunkin' Brands Group, Inc. promoted two executives and appointed a third to leadership posts, a news release said. 

Your Pie, Starbird, Blazing Onion founders spell out brands' top kitchen equipment demands

by S.A. Whitehead — Food Editor, Net World Media Group

What does today's QSR want in the equipment used in their increasingly "open" kitchen concepts? A trio of restaurant concept founders took to the stage at…

Ritual launches business app

December 12, 2018

Order ahead app, Ritual, has launched Ritual for Business in the U.S., which the company said was created to help businesses attract and keep talent by…

Dunkin' Brands replaces Nigel Travis as senior international VP

December 10, 2018

Dunkin' and  Baskin-Robbins' parent, Dunkin' Brands Group Inc. has named John Varughese to the role of senior vice president, international. He replaces Nigel…

Yum, McDonald's, Focus, Dunkin' CEOs among 35 honored for women's advancement

December 6, 2018

Gender equity group, Women's Foodservice Forum (WFF,) has named its list of top restaurant industry executive advocates for opportunities for women in their…

Why your old-school training methods are failing

During a panel at the annual Fast Casual Executive Summit, industry executives discussed how they keep their employees engaged by using a variety of tools…

Church's forms franchisee/leadership 'advisory' council

November 27, 2018

Church's Chicken has formed an Executive Advisory Council of franchisees and corporate leaders who will work over the next two years to build business and…

Church's CMO moves to same role at El Pollo Loco

November 27, 2018

El Pollo Loco has named former Church's and Texas Chicken CMO Hector A. Muñoz as the Mexican chicken-centered brand's chief marketing officer, beginning Dec.

Target CEO to chair Yum Brands board

November 20, 2018

Yum! Brands, Inc. has named Target Chairman and CEO Brian C. Cornell to serve as non-executive chairman of its board, a news release said. Cornell has served…

NYC consumer affairs cracks down on KFC operator for employee violations

November 19, 2018

The New York City Department of Consumer Affairs has settled with an unidentified Kentucky Fried Chicken franchisee, which operates 30 of the brand's units in…

Ballard Brands, Blue Lemon, Four Foods Group, Luna Grill, Mad Greens: The CEOs speak on the state of things

by S.A. Whitehead — Food Editor, Net World Media Group

Meeting labor needs topped the list of concerns for the leaders of five major restaurant companies at this year's Fast Casual Executive Summit in Seattle.

Long John Silver's hires Pizza Hut exec for COO spot

November 14, 2018

Long John Silver's has hired former Pizza Hut executive, Blain Shortreed, as COO, effective Jan. 1.