Arby's executive named as Taco John's CEO

April 16, 2013

Mexican quick-service restaurant chain Taco John's International has selected Jeff Linville to be its new chief executive officer. An industry veteran with 2…

Boston restaurants temporarily closed after Marathon bombings

April 16, 2013

The typically bustling Boylston Street in Boston is filled with restaurants and shops, both national and local. Today, most of those businesses remain closed…

McDonald's new ordering setup aims to 'de-clutter' dine-in lines

April 15, 2013

To help remedy possible in-store queue backup from an increasingly diversified menu, McDonald's is expanding its new "dual-point" ordering system. According to…

Yum! Canada among best workplaces

April 12, 2013

Yum! Canada, the franchisor of KFC, Pizza Hut and Taco Bell, has been named as one of this year's 50 Best Workplaces in Canada.

Whataburger adds philanthropic piece to Whatagames competition

April 5, 2013

Recently, Whataburger announced the 21 restaurants that emerged as finalists in the company's "WhataGames" competition, which tests team members in operations…

MenuTrinfo founder wins entrepreneur award

April 5, 2013

Betsy Craig, founder and president of Fort Collins, Colo.-based MenuTrinfo, was named the 2013 Emerging Entrepreneur of Northern Colorado at the 14th annual…

QSR workers stage 'biggest strike in fast food history' today

April 4, 2013

An estimated 400 quick-service employees walked off their jobs today at more than 60 New York City restaurants. The Fast Food Forward organization, which…

Survey predicts busiest summer hiring season in years

April 2, 2013

This year's summer hiring season is expected to be busier than it has been in recent years, according to the sixth annual summer jobs survey commissioned by…

Documentary hopes to inspire restaurant industry to get 'Back to basics'

The film aims to depict the restaurant industry's impact on the nation, economically and culturally, while urging a return to its roots, where a fry cook can…

PeopleMatter acquires employment assessments provider

March 21, 2013

PeopleMatter announced it has acquired PeopleClues, a global provider of employment assessments. With the agreement, PeopleClues joins PeopleMatter as the…

NYC religious leaders rally for higher QSR wages

March 19, 2013

A 200-person interfaith rally, facilitated by a clergy coalition, will be held in New York City today to support the city's 50,000 quick-service workers who…

McDonald's franchisee leaves system after labor violation allegations

March 15, 2013

Andy Cheung, the Pennsylvania-based McDonald's franchisee accused of labor abuse and exploitation by international student guestworkers earlier this month, has…

MonkeyMedia Software launches Catering Institute for restaurant operators

March 14, 2013

MonkeyMedia Software, a provider of turnkey catering solutions for restaurant operators, has announced the launch of its MMS Catering Institute — an education…

Burger King SVP Finance: Focus now is on consumer experience

by Alicia Kelso — Editor, QSRWeb.com

The company has added restaurant coaches who grade speed of service, staff friendliness, cleanliness and more.

Chick-fil-A provided $1.4M in scholarships in 2012

March 8, 2013

Chick-fil-A awarded its $1,000 Leadership Scholarship to nearly 1,400 team members in 2012. The recipients work for the company's independent franchise…

Guestworkers at McDonald's franchise file labor abuse complaints

March 7, 2013

International student guestworkers at a McDonald's franchise in Pennsylvania have filed complaints with the Department of State (DOS) and Department of Labor…

Snagajob hourly employment network names new CEO

March 7, 2013

Snagajob, an hourly employment network for job seekers and employers, has named Peter Harrison as its new CEO, succeeding founder Shawn Boyer.

Rita's employee chosen as American Idol finalist

March 6, 2013

Lazaro Arbos, a Rita's Italian Ice employee based out of Naples, Fla, has been chosen as a top 20 finalist by American Idol. The 22-year-old Cuban singer will…

McDonald's guestworkers claim food safety and wage violations

March 6, 2013

A McDonald's franchisee with units in Harrisburg, Lemoyne and Camp Hill, Pa., has been accused of labor abuse and exploitation by international student…

Minimum wage legislation introduced, franchise association responds

March 6, 2013

The debate over the minimum wage has heated up significantly this week. On Tuesday, Senator Tom Harkin and Rep. George Miller introduced a bill to raise the…