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Technology News & Media

4 Signs that Your Customer Service Team Needs Additional Training

Every time your staff serves a client quickly, efficiently and courteously, you may be gaining a returning customer. But when crew members are not adequately…

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How two restaurant owners solved their sales tax dilemmas

Today more than ever, restaurant operators have too much on their plates. Collecting sales tax is required by most states and jurisdictions, but managing sales…

Presented by FastCasual.com

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How kiosks can help QSRs fight mounting inflation

by Dinesh Saparamadu — CEO, Applova Inc.

Kiosks eliminate the need to roster more staff or hire temp workers during rush hours. With kiosks, QSRs will see a sizable contraction in labor costs.

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5 ways engaging restaurant entertainment can save money, strengthen the bottom line

Digital signage has emerged as an important technological tool in a restaurant’s ability to engage customers. As the solutions continue to evolve, the screens…

Presented by FastCasual.com

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Webinar shows employees secret ingredient to increased profits, expansion

July 18, 2022

Ask any restaurateur what their biggest challenge is, and many – if not most – will say hiring and retention. Restaurants continue to build their staff in a…

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Atmosphere Launches New Entertainment News Channel

Stay in-the-know about your favorite celebs, movies, fashion, gaming and more with Atmosphere Entertainment. Only on Atmosphere.

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What Is Barcode Technology, And How Does It Impact Retailers In 2022?

Barcode scanners have progressed beyond POS checkouts. Learn how they can help your business succeed!

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Zytronic, DISIGN provide touchscreens to Japan drive-thru QSRs

July 12, 2022

Zytronic's Japanese partner and touch display integration specialist, DISIGN, recently developed its double-sided LCD display unit into an interactive…

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DoorDash pulls the plug on Chowbotics

July 11, 2022

DoorDash has decided to discontinue Chowbotics, the robotic salad maker vending machine, the company announced on its website. The machine, which featured…

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How SMS technology can bolster customer service, experience at QSRs

by Andreas Suma — SVP Commercial: Americas, Clickatell

SMS alerts and other SMS back-end technologies can help restaurants succeed by: utilizing messaging and notifications; integrating a back-end chatbot system…

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Slovenia McDonald’s deploys service robots

July 11, 2022

Commercial service robots producer Pudu Robotics has teamed with McDonald's in Slovenia to deploy robots to assist restaurant staff with serving food and…

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Sweetgreen's digital guru keynoting Fast Casual Executive Summit

July 11, 2022

The Early Bird Deadline ends Friday.

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Reduce Turnover on Your Team

High employee turnover has a negative impact on productivity, customer service and team morale. Learn how you can improve employee engagement and reduce…

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NCR Corp integrates with Acrelec on restaurant solutions

July 8, 2022

Acrelec, a provider of hardware and software for restaurant brands, has teamed with NCR Corp. to enable NCR customers to access Acrelec's drive-thru, digital…

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Goji Systems integrates with ParTech’s Punchh loyalty solution

July 7, 2022

Goji Systems, a self-ordering kiosk technology company, has expanded its partnership with ParTech's loyalty solution Punchh to offer loyalty integration…

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Toast acquires scheduling, management solution Sling

July 7, 2022

Restaurant digital technology platform Toast has acquired Sling, an employee scheduling, communication and management solution, according to a press release.

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How Edge Computing is Revolutionizing Restaurant tech

When it comes to your restaurant tech stack, Edge Computing may not be your first concern. But understanding the power this new computing model can have on…

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Webinar leverages data to show loyalty programs improve bottom line

July 6, 2022

Loyalty programs are smarter, more intuitive and easier to use than ever before. Having a solid loyalty program in place can increase guest frequency, improve…

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How Your Phone System Helps Boost Revenue for Your QSR Business

Did you know that the right phone system can help you improve customer service, coach your staff through conversations without the client hearing and even…

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Acrelec offers Oracle Micros Simphony POS customers customizable kiosks

July 1, 2022

Acrelec, a provider of restaurant technology and a member of Oracle PartnerNetwork, announced its kiosk solutions are available on Oracle Cloud Marketplace for…

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