The Next Step in Personalizing Self-Service Interactions

Although self-service technology provides convenience and efficiency, it can also feel impersonal and frustrating if the system is not tailored towards an…

How a McDonald’s Franchisee Reduced Employee Turnover and Doubled the Size of Their Staff

You can either blame the economy and hope the situation gets better or overcome your challenges by making a simple change to your hiring process. Watch as we…

Signature Systems releases PDQ 3rd party fulfillment solution

July 18, 2023

Signature Systems Inc. has released "PDQ Third Party Fulfillment," a POS-integrated and standalone option featuring automated delivery management.

Restaurants cutting back, need to invest in technology to survive

by Brian Duncan — President, me&u USA

The restaurant industry has demonstrated its tenacity and endurance these last few years. Still, there are still residual pain points — inflation, labor…

Palmer Digital Group announces audio enclosure option for digital menu boards

July 12, 2023

Digital signage supplier and installer Palmer Digital Group is rolling out audio enclosure options for its digital menu board offerings, according to a press…

Ovation launches call-to-text feature

July 12, 2023

Ovation, a real-time guest feedback platform for restaurants, has released an automated call-answering feature, Call-to-Text, allowing restaurants to…

Pizza survey shows what customers want from their favorite pizzerias

by Mandy Wolf Detwiler — Editor, Connect Media

In a survey of 403 people, 100% said they had ordered pizza, either for delivery by pick up. No longer are customers using the telephone to place their orders.

Inflation exposes gaps in restaurant loyalty, physical experience

by Mandy Wolf Detwiler — Editor, Connect Media

Hope Neiman, CMO for Tillster, explains how restaurants can create more meaningful interactions with the guest and leverage technology for a best-in-class…

Reno Taco Bell reopens with modern design, latest tech

July 7, 2023

Taco Bell franchisee Diversified Restaurant Group, which has 300 units, is reopening a Taco Bell in Reno, Nevada, after a remodel to upgrade its design. A…

Yum Brands taps Treasure Data to drive personalized interactions

July 7, 2023

Yum Brands Inc. is deploying Treasure Data's Customer Data Platform to drive more personalized digital interactions, as well as spur customer acquisition…

2023 State of #ResTec | SynergySuite

What is the state of restaurant technology in 2023? Find out how your restaurants stack up against the competition with their technology in our latest report.

Presented by SynergySuite

Jack in the Box leverages InMoment for AI analytics software

June 28, 2023

Jack in the Box has expanded its relationship with InMoment to include InMoment Spotlight, AI analytics software, to gather guest insights from more than 50…

Inspire Brands opens innovation center in India

June 27, 2023

Inspire Brands has opened an innovation center in Hyderabad, India. The center will collaborate globally to build capabilities in areas including data…

Bite Ninja launches remote staffing system

June 23, 2023

Bite Ninja has created a patent-pending queuing system — NinjaQ — that allows restaurants to deploy workers remotely across multiple locations.

What Are Connected Workstations & Why Are They Beneficial?

Discover the benefits of connected workstations for businesses. Learn how they can increase productivity, streamline workflows, save costs, and enhance…

Customers can now get a pizza almost anywhere with Domino's Pinpoint Delivery

June 20, 2023

Domino's Pizza is making it easier than ever to order a pizza for delivery. The Michigan-based pizza brand has introduced Domino's Pinpoint Delivery, a…

Can a restaurant have 'too much tech?'

June 19, 2023

Restaurants of all sizes have spent the past few years investing in a variety of technologies to help them understand the health of their brands, gain…

McDonald's Turkey creates smoothie menu using AI

June 15, 2023

McDonald's in Turkey has created a drink menu using AI. "The Recipes from my ImaginAIon" smoothie menu is available at select McCafe branches in Istanbul…

4 Common Delivery Points of Friction and How to Fix Them

The pizza delivery landscape has changed dramatically in recent years, and operators face a host of new challenges.

Middleby Corp acquires oil filtration company

June 13, 2023

The Middleby Corp. has acquired Filtration Automation Inc., a provider of oil management systems, for an undisclosed sum, according to press release.