Roy Rogers deploys CX improvement tech

February 24, 2021

Roy Rogers has signed on with customer experience company, Tattle, to use its operational improvement technology in all 40-plus locations, according to a news…

Now accepting entries for 2021 ICXA Elevate Awards

by David Drain

The ICX Association Elevate Awards honor projects and companies for their innovative use of technology to enhance the customer experience. Any CX technology…

A New Way to Work With Third-Party Partners

Many restaurants have chosen to use strictly in-store drivers, while others have chosen to rely on third-party providers. 2021 is ripe for a hybrid trend to…

Church's Chicken taps Qu to refresh tech stack

February 23, 2021

Atlanta-based Church's Chicken has partnered with Qu to help power its digital transformation initiative, which is not only modernizing the brand's corporate…

Middleby expands executive team

February 19, 2021

The Middleby Corp., a foodservice equipment manufacturer, has expanded its executive team with the following appointments, according to a press release:.

How cleaner QSR air keeps customers coming back

by Todd DeMonte

COVID-19 has ushered in a new and completely unseen enemy for QSR operators in airborne pathogens, which customers fully expect operators to do something about…

Partech integrates AI with Brink POS ecosystem

February 17, 2021

Partech Inc., a provider of point-of-sale software and integrated technical solutions to the restaurant and retail industries, has added i3 International, an…

90% Open Rate? Why Your Brand Needs Text Message Marketing in 2021

In this webinar, VIPinsiders gives you a winning game plan to effectively use text message marketing in 2021.

3 key performance areas your QSR can't scrimp on

by Bethany Allee

2021 will test QSRs in three primary areas of operation. Is your brand up to snuff?

Church's credits 540% year-over-year sales increase to digital upgrades

February 16, 2021

Among the many brands vying for tops spots on the QSR playing field, we often hear of initiatives to expand, improve or tweak a brand's digital customer…

Time-tested Restaurant Technologies for a New Normal

Restaurant operators need all the help they can get while trying to cope with the COVID-19 pandemic. Some of the tools they can use may already be in their…

Presented by FastCasual.com

Restaurant customers won't use your app if its missing these 3 things

February 10, 2021

Restaurants hoping to make their apps addictive to patrons may want to check out a study published this week revealing three ways to make apps as "sticky" to…

GoTab, CORE partner to support families of restaurant employees

February 10, 2021

Restaurant commerce platform, GoTab, has created a partnership with non-profit, CORE: Children of Restaurant Employees. GoTab is the first technology partner…

On-demand webinar: 'How to Prioritize Mobile Marketing Initiatives for QSRs'

February 8, 2021

It's a given that QSR customers are mobile customers, often on their way to or from any number of daily responsibilities. So QSR operators are well aware their…

Revel teams with Delphi Display Systems on restaurant drive-thru

February 4, 2021

Revel Systems, a cloud-based point-of-sale and business management platform, is teaming up with Delphi Display Systems, a provider of consumer engagement and…

Automat Kitchen brings the historic icon to 21st century

February 3, 2021

An American dining icon has returned with the opening of Automat Kitchen in Jersey City, New Jersey, the reinvention of the historic establishment but with a…

Meet the 'auto-taco' — potential QSR game-changer

We've already met the automated pizza line and dumpling automat, now make way for automated taco production.

UK motorway service operator selects Tillster to provide kiosks for Burger King franchises

February 1, 2021

Welcome Break, a U.K. motorway service operators, has selected Tillster to provide in-store ordering kiosks for its Burger King franchises, according to a…

Bbot new seed investment from Rally Ventures increases funding to $7.3 million

January 26, 2021

Bbot Inc. a restaurant and hospitality tech startup focused on simplifying and improving the ordering and payment process, announced the closing of a $…

Edge computing's power to empower QSR success

by Jeffrey Ricker — CEO & co-founder, Hivecell

Quick-service restaurants are under an immense amount of pressure to innovate and differentiate their level of service. Edge computing can be a great ally in…