Best practices for integrating carryout

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By envisioning the carryout business as a component of an emerging, integrated digital ecosystem, restaurant decision makers can allocate resources in a way…

Nov. 19 webinar reveals future's best restaurant cybersecurity practices

by S.A. Whitehead — Food Editor, Net World Media Group

How prepared is your brand for the cyber-future? If there's room for improvement in this area, this Nov. 19 webinar promises to get you up to speed.

Integrating delivery services: a disruption that can't be ignored

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Meeting this off-premise challenge, driven by the growth of e-commerce, requires a thorough assessment of how the organization manages its delivery orders.

SalesVu introduces self-order kiosk app

November 1, 2019

SalesVu, a provider of iPad point-of-sale and business management solutions, has introduced its latest self-order kiosk app, OrderUp, designed for restaurants…

Chowbotics upgrades robotic salad making kiosk

October 31, 2019

Chowbotics has introduced Sally 2.0, the newest iteration of its fresh food robot, which first came to market in 2018 and is in action at more than 7…

How to protect against credit card scams, digital transaction liabilities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While credit card theft isn't new, the internet is giving rise to new opportunities for credit card scamming. To protect against fraud, foodservice operators…

Helping QSRs see operational excellence with computer vision

What's computer vision and why does a QSR operator care? Read on because it could save you cash and boost your customer and employee experience.

Energy: QSRs burn it up. These 3 steps will cut it down.

Trimming the fat in your brand's energy costs doesn't have to be complicated and time-consuming. Here, an energy-use expert explains how you can do it in …

Chick-fil-A calls up dine-in mobile ordering nationwide

October 17, 2019

Chick-fil-A said it's eliminating the need to stand in line or order at the counter for its in-restaurant guests by introducing dine-in mobile ordering at…

Noble partners with Epson to streamline in-venue mobile food, drink orders

October 17, 2019

Noble, an on-premise experience platform that streamlines food and beverage operations for venues, has adopted the Epson TM-m30 and TM-T20II POS receipt…

The dark side of restaurant automation: data management challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service kiosks, and other automation technologies, deliver greater efficiencies to restaurants, but managing the data for managing equipment presents more…

When digital menu content distracts from the goal

From menu animations that flash by at the speed of light, to the laborious customer experience of printed menus, there's got to be a better way.

Outstanding CX: An opportunity…and a challenge

Business executives in a 2019 study named “customer experience” as the single greatest opportunity for their organization. Learn how to make your customer…

Survey: QSR customers uncertain about transaction security

October 10, 2019

With an estimated one-third of diner/restaurant interactions now reported to involve some kind of "smart" device, many consumers are worried about the overall…

The Five-Step Recipe for Serving up Delicious & Unified Food Experiences

Every restaurant chain operator knows that simply serving great food doesn’t guarantee success anymore. The biggest element impacting restaurant success today…

'How Chipotle Turned Free Burritos into Lasting Customer Relationships' focus of Oct 24 free webinar

by S.A. Whitehead — Food Editor, Net World Media Group

Basketball and burritos are a pretty unbeatable mix. But when that duo is also paired with digital engagement as Chipotle did last spring, it is even more…

DataVan launches customizable POS system

October 8, 2019

DataVan International Corp., a provider of retail and hospitality technology based in New Taipei City, Taiwan, has introduced a series of products built with a…

Kiosks top customer order technology used by restaurants in 2019

October 8, 2019

Kiosks were the largest customer order technology utilized in the past year among a national sampling of restaurants, according to an online survey conducted…

Salad Station multiplies via robot

by S.A. Whitehead — Food Editor, Net World Media Group

Replicating isn't a new concept with any discussion of robots, in or outside of the restaurant industry. But Salad Station sees its use of the a salad-making…

Domino's 0, disabled 1 in Monday Supreme Court action

October 8, 2019

Those with disabilities that make standard restaurant websites inaccessible won a pretty substantial victory Monday when the U.S. Supreme Court chose not to…