Noble partners with Epson to streamline in-venue mobile food, drink orders

October 17, 2019

Noble, an on-premise experience platform that streamlines food and beverage operations for venues, has adopted the Epson TM-m30 and TM-T20II POS receipt…

The dark side of restaurant automation: data management challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service kiosks, and other automation technologies, deliver greater efficiencies to restaurants, but managing the data for managing equipment presents more…

When digital menu content distracts from the goal

From menu animations that flash by at the speed of light, to the laborious customer experience of printed menus, there's got to be a better way.

Outstanding CX: An opportunity…and a challenge

Business executives in a 2019 study named “customer experience” as the single greatest opportunity for their organization. Learn how to make your customer…

Survey: QSR customers uncertain about transaction security

October 10, 2019

With an estimated one-third of diner/restaurant interactions now reported to involve some kind of "smart" device, many consumers are worried about the overall…

The Five-Step Recipe for Serving up Delicious & Unified Food Experiences

Every restaurant chain operator knows that simply serving great food doesn’t guarantee success anymore. The biggest element impacting restaurant success today…

'How Chipotle Turned Free Burritos into Lasting Customer Relationships' focus of Oct 24 free webinar

by S.A. Whitehead — Food Editor, Net World Media Group

Basketball and burritos are a pretty unbeatable mix. But when that duo is also paired with digital engagement as Chipotle did last spring, it is even more…

DataVan launches customizable POS system

October 8, 2019

DataVan International Corp., a provider of retail and hospitality technology based in New Taipei City, Taiwan, has introduced a series of products built with a…

Kiosks top customer order technology used by restaurants in 2019

October 8, 2019

Kiosks were the largest customer order technology utilized in the past year among a national sampling of restaurants, according to an online survey conducted…

Salad Station multiplies via robot

by S.A. Whitehead — Food Editor, Net World Media Group

Replicating isn't a new concept with any discussion of robots, in or outside of the restaurant industry. But Salad Station sees its use of the a salad-making…

Domino's 0, disabled 1 in Monday Supreme Court action

October 8, 2019

Those with disabilities that make standard restaurant websites inaccessible won a pretty substantial victory Monday when the U.S. Supreme Court chose not to…

KFC UK/Ireland deploys kitchen automation across 900+ stores

October 8, 2019

In the U.K. and Ireland, KFC is deploying delivery-centered kitchen management software at the chicken giant's 900 locations there after what was defined as "a…

British losing patience waiting in line for food

October 4, 2019

The British are known for their patience, but when it comes to waiting in line at a restaurant, their patience is wearing thin.

SpeedLine Introduces SpeedDine Online Ordering App

Pizza and delivery point of sale developer SpeedLine Solutions Inc. recently launched a new online ordering app for restaurants with SpeedDine online ordering.

Diners want restaurants to catch up with off-premise tech

October 2, 2019

Considering about 60% of restaurant occasions are off-premises across all forms — including drive-thru, takeout and delivery —  it's wasn't shocking to learn…

Award for Industry-first Combined LTE and Satellite Router

Hughes HT2000L recognized for exceptional innovation in telecommunications by TMC Labs INTERNET TELEPHONY

ParTech buys 3M drive-thru tech company

October 1, 2019

Restaurant POS and technology provider, ParTech, Inc, has acquired Drive-Thru Communication Systems from its previous owner, 3M.

Colorado Pizza Chain Selects SpeedLine as Point of Sale Provider

Cosmo’s Pizza has selected SpeedLine point of sale as the exclusive POS technology partner for their Colorado-based pizza chain. Earlier this month, Cosmo’s…

McDonald's launches world's 1st voice-initiated job applications

by S.A. Whitehead — Food Editor, Net World Media Group

Can applying for a fast food job be as easy as getting a drive-thru meal? McDonald's thinks so, as it launches the first voice-initiated job application…

Why Unified Menu Management is Essential for Enterprise Restaurant Operators

If you want to thrive as an enterprise restaurant chain today, there are certain things you can’t live without. Let’s call them the essential ingredients of…