LivePepper partners with EPOS for QSR delivery power-punch

June 25, 2018

The online ordering solution provider that chains like KFC, Pizza Hut and Papa John's use internationally has integrated with EPOS provider, 3S POS, to give…

8 important reasons QSR leaders need a kiosk strategy

A good deal of data suggests kiosks help boost QSR business, so it makes sense to develop a kiosk strategy for your quick-serve brand, if you haven't already…

QSR payment options: Yes, customers really DO care ... a lot

Think your customers don't care much about the way they pay at your QSR? Think again. A new study shows this aspect of your operations can make a real…

From hand-sanitizing handles to automated food artists: The NRA show that was

by S.A. Whitehead — Food Editor, Net World Media Group

From things you never think about like hand-sanitizing restroom handles to higher-ticket tech like 3D food printers, the technological innovations that filled…

Focus POS beta tests updated software

June 11, 2018

Focus POS, a provider of restaurant point-of-sale software, is currently beta testing its updated POS software which it plans to roll out later this year…

Really want to know what customers think? Make it easy for them to tell you

Rather than putting your effort into survey methods that customers likely won't notice, use new technology to increase response volume and feedback value in…

Manage your QSR's multi-channel future now or pay later

by Lisa van Kesteren — CEO, SeeLevelHX

QSR mobile strategy is still undergoing growing pains since QSRs — which traditionally had just the two channels of in-restaurant and drive-thru ordering to…

Design partnership delivers BOGO: Restaurant kiosk edition

June 1, 2018

The infinite appeal of two-for-one offerings is part of the idea behind a new kiosk creation from the Vollrath Company and Christensen Consultants that allows…

Research proves connecting digitally = thinking generationally

by S.A. Whitehead — Food Editor, Net World Media Group

Digital communication is no longer an "option" for QSRs, it's an essential. But to do it well, you must "know thy audience" ... every single one of them, and…

April restaurant sales best in nearly 3 years

May 17, 2018

For the restaurant industry, April did indeed bring showers, but those of increased business, according to the most recent data from TDn2K, showing that…

Free webinar: How Buffalo Wild Wings uses technology to optimize supply chain

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A free webinar explores how state-of-the-art technology can help restaurants maximize the quality and efficiency of their supply chain.

QSR marketing mix-ups that can really cause screw-ups

A common QSR marketer's terminology mix-up can ultimately result in some big problems ascertaining the success or lack of it of any particular promotional…

Taco Bell digital guru to keynote ICX Summit on chain's 1-question digital strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Rafik Hanna, senior director, All Access, at Taco Bell will share insight on how the brand is winning big with customers due to its digital transformation…

Jack in the Box pairs with Grubhub with POS integration soon

May 10, 2018

Jack in the Box is partnering with Grubhub to deliver from hundreds of U.S. locations via the service's online and mobile platforms. A news release said the…

Bruster's taps analytics' powers with integrated loyalty program

May 8, 2018

Bruster's Real Ice Cream has launched a loyalty program in its 200 franchised locations in 20 U.S. states. The Paytronix-powered system allows enrollment…

Toast launches tech to help streamline kitchen, FOH ops

May 3, 2018

Toast has unveiled Toast Go, a fully integrated point-of-sale, handheld device custom-built for restaurants, according to a press release. Toast Go combines…

QSR operators: Are you getting a good deal on your financing?

Leasing and financing are critical tools for QSR brands as they open locations, expand existing ones or even refresh equipment for new menu items or better…

Wendy's powers up new mobile data platform for continuous operational improvement

April 27, 2018

Wendy's is implementing a special version of the WorldAPP mobile data collection platform, Form.com, to boost its restaurants' customer experience evaluations.

Large-scale corporate catering comes to Caviar with Zesty acquisition

April 20, 2018

Caviar food ordering platform's parent company, Square Inc., has acquired certain assets of another company-centered catering platform called Zesty. The…

In-N-Out Burger named top QSR brand, convenience store wins favorite sandwich category

In-N-Out took top honors as customers' favorite QSR and burger chain, while convenience store, Wawa, landed in the No. 1 slot for best fast food sandwiches…