Great 'Tech-spectations': What to expect when your QSR gives customers the tech they expect

by Christopher Sebes — president, Heartland Commerce

Your customers are a bit like very engaged parents: They have expectations. That is particularly true today when it comes to the tech your QSR offers to stay…

Does the 'cloud' have a tipping point for QSR operators?

by Christopher Sebes — president, Heartland Commerce

"Why has it taken so long for Cloud POS to get here?" It's all about the tipping points tilting in the right direction at the right time to fall in line with…

Burger King, Popeyes parent promotes COO to top tech job

January 23, 2018

Burger King, Popeyes and Tim Hortons' parent Restaurant Brands International is moving its CFO, Josh Kobza, to a new role as chief technology and development…

3 ways the payment landscape will 'rock your world' this year

by Andre Stoorvogel — Head of Marketing, Bell ID

The payment landscape is changing rapidly and these three areas will help you prepare.

Dunkin' Donuts new concept store: Just call it Dunkin'

January 16, 2018

The site of Dunkin' Donuts' first store 68 years ago today became the site of its newest "next generation concept store" on Washington Street in Quincy…

Flash Focus: Getting an edge in ultra-competitive QSR market with great 'gadgetry'

by S.A. Whitehead — Food Editor, Net World Media Group

The ultra-crowded, nearly constantly changing QSR market demands not only savvy and quick action, but innovation like never before. In that vein, one pizza…

The QSR transformers: 7 technologies changing the business

by Niall Keane — CEO of SynergySuite, SynergySuite

We are in the middle of a tech revolution that has turned solutions that were once only imagined into today's QSR necessities and it's transforming the…

Restaurateurs will see 'immense operational changes' in 2018

January 12, 2018

Operations platform, Fourth, sees what it calls "immense operational changes" happening across the restaurant industry as tech of all kinds is deployed…

LevelUp launches broadcast service to drive restaurant discovery

January 11, 2018

LevelUp has launched a broadcast service to help restaurant brands reach consumers within a network of highly trafficked digital channels, including Facebook…

7 tech-y ways to lighten the load on QSR managers' plates

Some forward-thinking brands are already using comprehensive workforce management solutions to automate time-consuming, error-prone efforts related to time and…

The benefit-boosting, pitfall-prevention guide to mobile ordering and payment

by Christopher Sebes — president, Heartland Commerce

Ordering online or via app is reshaping the QSR landscape. But these features come with potential pitfalls, as well as promises of more business. Here are some…

Burger King to pay out on BOGO suit settlement

January 2, 2018

Although Burger King leadership admits no wrongdoing, it has announced that it is paying members of a class action suit submitted to the courts in October.

Do QSR POS systems need to play catch-up?

by Christopher Sebes — president, Heartland Commerce

I believe point-of-sale systems need to catch up with point-of-ordering, and the companies that do this well will win hearts, minds, and market share.

Taco Bell joins with franchisees for "aggressive" digital access growth

December 15, 2017

Taco Bell and its franchisees announced that they're jointly funding a customer-facing tech initiative to bring self-serve kiosks into stores, provide faster…

A.Y. Technologies Partners with SpeedLine POS to Deliver Restaurant Ordering Mobile Apps

Local software developer A.Y. Technologies announced the launch of its mobile app development platform, Craver, for restaurants running SpeedLine pizza and…

New tool pages customers, tracks wait times and grows to fit chain size

December 6, 2017

Tracking how long customers are waiting for orders or deliveries just got a boost from paging, tracking and guest intelligence tool provider, Long Range…

4 ways to prevent QSR data breaches

by Howard Finch — VP Sales, Ingenico

As cyberattacks and malware continue to proliferate globally, restaurants have increasingly become a prime target. In recent years, major credit card data…

The 'low-hanging (financial) fruit' right outside your QSR window

by Christopher Sebes — president, Heartland Commerce

There's some real opportunity hanging around just outside your QSR window in the form of cloud-based tech that can potentially wash away thousands in operating…

Free webinar teaches restaurants how to make training literally pay

by S.A. Whitehead — Food Editor, Net World Media Group

Training may be one of the restaurant industry's most overlooked ways to gain a competitive edge. This free webinar explains precisely how your brand can not…

[WEBINAR] POS “Locks & Cameras”: The Controls You Need to Stop and Prevent Employee Theft

In this webinar, SpeedLine Solutions shares the proven strategies leading restaurant chains use to identify theft and fraud—and prevent it from happening in…

Presented by SpeedLine Solutions