Chick-fil-A customers may not 'rest' on Sundays ... but they do sit down

August 23, 2019

Ever wondered where Chick-fil-A diehards go on Sunday when the QSR is closed? Customer analytics company, Buxton did, so the company used its Live Mobile…

Restaurant sales can't stop, won't stop

August 20, 2019

Restaurant sales are still soaring, up more than 4% this year, according to the U.S. Census Bureau. And that's not the only good news. Restaurant numbers…

Chick-fil-A, Dunkin' wrestle customers' hearts from Starbucks

August 15, 2019

Move over Starbucks, Americans now say a chicken has their heart according to the largest brand intimacy study that found Chick-fil-A is ranks first for…

Chick-fil-A, In-N-Out, Krispy Kreme lead study's best QSR rankings

A 2019 QSR study culled from the responses of more than 7,600 consumers kept favored West Coast brand, In-N-Out at the top of the nation's burger brands.

Is your QSR's digital path diverting business to third parties?

by Jackie Berg — mArketing director, olo

Digital presence is everything today, but too many QSRs are unwittingly diverting sales to third-parties thanks to a cluttered digital path that drags the…

Tacos4Life co-founder on doing good by doing great QSR business

by S.A. Whitehead — Food Editor, Net World Media Group

With fewer than 20 stores in four U.S. states, the 5-year-old Tacos4Life brand is still at the beginning of its restaurant journey. That does not mean…

Embracing Restaurant Technology

Technology has been a part of the foodservice industry for decades, but its role in profitable operations is becoming increasingly prominent.

Presented by FastCasual.com

The weather effect: Report tracks weather trends related to dining traffic

July 12, 2019

Rain tends to spawn traffic at noodle and ramen QSRs, while so-called "indulgent" brands — along the lines of bakeries and frozen yogurt shops — are nearly…

Report: Global QSR to top $690 billion by 2022

July 12, 2019

Zion Market Research latest findings show the global fast food market in 2016 weighed in at $539.63 billion, and should cross the $690.80 billion mark in 2022…

QSR, fast casual pricing: You said they're pulling farther apart

July 11, 2019

Earlier this week, we asked readers of Restaurant Operator Daily whether they thought fast casual brands and QSRs were getting closer or further apart in their…

Delivery is driving restaurant industry growth, but that growth is slowing

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Delivery is a game-changer on steroids for the restaurant industry, altering the rate and manner that brands grow and thrive. But two Technomic executives…

Consumers say, 'Summertime 'n' the eatin' out's fine

July 4, 2019

Think consumers have totally traded eating out for ordering from home and eating in? Think again. A recent Lightspeed survey of 2,000 U.S. and Canadian…

Cheap burgers are getting harder to find

July 3, 2019

Grabbing a cheap burger isn't easy as it used to be as prices are increasing at a faster rate than the average entree, according to Technomic's 2019 Burger…

4 ways to quit all the QSR quitting

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

The latest numbers are also the highest numbers we've ever seen for restaurant worker turnover rates, and it's become one of the industry's most vexing…

Surging off-premise orders call for more flexible restaurant planning

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

An increase in off-premise orders is reducing the footprint for some restaurants, resulting in smaller dining areas. That makes flexibility now 'king' for…

Restaurant index: Traffic dips in April, same-store sales post a gain

June 12, 2019

U.S. restaurant traffic declined in April despite restaurant operators reporting a modest net increase in same-store sales, according to the National…

Wetzel's Pretzels takes on a 'bubbly' summer personality

June 3, 2019

Wetzel's Pretzels is pouring on its bubbliest personality this summer by introducing a bubble tea-inspired refresher to go with its other summer drink, Cherry…

Study predicts summer's Top 10 most delivered food

May 22, 2019

When it comes to food delivery this summer, the top items illustrate a wide range of tastes as well as beverage choices.

From cashless customers to voice-enabled everything, top QSR tech trends are changing 'business as usual'

by Donna Cobb — Executive Director, Enterprise Marketing, Comcast Business

Diners are gravitating toward the increased use of voice and kiosks, and the decreased use of cash, thanks to these three top trends that are changing the way…

Delivery-only wings brand takes flight with a little lift from Uber Eats data

by S.A. Whitehead — Food Editor, Net World Media Group

"Have wings, will party." That could be the anthem of just about any sports enthusiast anywhere, and certainly in bustling New York City. Today, we talk with…