Best practices for integrating carryout

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By envisioning the carryout business as a component of an emerging, integrated digital ecosystem, restaurant decision makers can allocate resources in a way…

10-year outlook: commercial foodservice poised for growth as away-from-home dining expands

November 5, 2019

The commercial foodservice industry will continue to expand as Americans eat more meals away from home, but operators face a host of challenges from a more…

Nekter CEO talks about Whole Foods, customer evolution + staying 'juiced,' 9 years in

by S.A. Whitehead — Food Editor, Net World Media Group

Nekter Juice Bar CEO Steve Schulze joins QSRweb podcast host, Shelly Whitehead, on this edition of the show with some of the wisdom he's picked up over his…

How to protect against credit card scams, digital transaction liabilities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While credit card theft isn't new, the internet is giving rise to new opportunities for credit card scamming. To protect against fraud, foodservice operators…

Popeyes, Burger King push RBI up, Tim Hortons drags it down

October 28, 2019

Coming off a quarter that saw its Popeyes brand take a profitable part in the chicken sandwich wars, the parent company of Popeyes and Burger King parent…

5 ways training can help restaurants prevent sexual harassment

Implementing regular, interactive training that’s customized for restaurant operators can help move the conversation from awareness to action to prevention.

Presented by FastCasual.com

If 41% of diners eat it once weekly, does your restaurant care?

October 11, 2019

For some of us, it's like something from a horror story: Technomic's recent consumer trend report showing that desserts are disappearing from increasingly…

Kiosks top customer order technology used by restaurants in 2019

October 8, 2019

Kiosks were the largest customer order technology utilized in the past year among a national sampling of restaurants, according to an online survey conducted…

British losing patience waiting in line for food

October 4, 2019

The British are known for their patience, but when it comes to waiting in line at a restaurant, their patience is wearing thin.

The real reason Wendy's is giving breakfast another try

by S.A. Whitehead — Food Editor, Net World Media Group

It takes a lot of guts for a QSR like Wendy's to try breakfast again -- for the fourth time in the chain's history. But a recent location data study shows why…

Study: Americans most loyal QSR patrons on planet

September 18, 2019

One of the largest studies every conducted of its kind shows the world's people not only adore their fast food brand favorites, but that where they are on the…

Chick-fil-A/Popeyes chicken war yanked August business away from other QSRs

With the feathers settled on August's Chick-fil-A/Popeyes chicken sandwich face-off, the data has started to come in and it doesn't look great for other QSR…

[WEBINAR]: How to Tackle the Challenges Facing Restaurant Professionals in 2019 and Beyond

Listen to this webinar with Toast to learn how to tackle challenges restaurants are facing in 2019 and beyond!

Presented by FastCasual.com

Restaurateurs dish on 3rd-party delivery (Hint: The news isn't good)

by S.A. Whitehead — Food Editor, Net World Media Group

From late, cold and just plain old missing orders, to less-than-professional and poorly trained delivery drivers, restaurateurs had plenty to say about…

CKE, Carl's Jr., Hardee's ... a plant-based love story

by S.A. Whitehead — Food Editor, Net World Media Group

It's well-established now that QSR plant-based mania is in full swing. But how do the category's firmly ensconced and very beef-based burger brands even go…

Restaurant visits holding steady

August 26, 2019

U.S. consumers visited restaurants this July at the same pace they did last July, and consumer spending was up 3% compared to year ago, according to the NPD…

Chick-fil-A customers may not 'rest' on Sundays ... but they do sit down

August 23, 2019

Ever wondered where Chick-fil-A diehards go on Sunday when the QSR is closed? Customer analytics company, Buxton did, so the company used its Live Mobile…

Restaurant sales can't stop, won't stop

August 20, 2019

Restaurant sales are still soaring, up more than 4% this year, according to the U.S. Census Bureau. And that's not the only good news. Restaurant numbers…

Chick-fil-A, Dunkin' wrestle customers' hearts from Starbucks

August 15, 2019

Move over Starbucks, Americans now say a chicken has their heart according to the largest brand intimacy study that found Chick-fil-A is ranks first for…

Chick-fil-A, In-N-Out, Krispy Kreme lead study's best QSR rankings

A 2019 QSR study culled from the responses of more than 7,600 consumers kept favored West Coast brand, In-N-Out at the top of the nation's burger brands.