[WEBINAR]: 2020 Tech Trends: The Year of Enterprise Cloud POS

Learn how restaurant Point of Sale technology has evolved from legacy enterprise systems to cloud POS and now to the Enterprise Cloud – Watch Now!

McDonald's tests cash-accepting self-order kiosks; will retrofits be needed?

November 14, 2019

McDonald's, which has pioneered the use of self-order kiosks, is testing kiosks that also accept cash, the company told Kiosk Marketplace via email. Cash users…

Get real! Authenticity will rule in 2020 QSRs marketing

by S.A. Whitehead — Food Editor, Net World Media Group

New research indicates that while consumers may not necessariy do what they say when it comes to brand patronage, they expect the QSRs they buy from to be "as…

Best practices for integrating carryout

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By envisioning the carryout business as a component of an emerging, integrated digital ecosystem, restaurant decision makers can allocate resources in a way…

10-year outlook: commercial foodservice poised for growth as away-from-home dining expands

November 5, 2019

The commercial foodservice industry will continue to expand as Americans eat more meals away from home, but operators face a host of challenges from a more…

Nekter CEO talks about Whole Foods, customer evolution + staying 'juiced,' 9 years in

by S.A. Whitehead — Food Editor, Net World Media Group

Nekter Juice Bar CEO Steve Schulze joins QSRweb podcast host, Shelly Whitehead, on this edition of the show with some of the wisdom he's picked up over his…

How to protect against credit card scams, digital transaction liabilities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While credit card theft isn't new, the internet is giving rise to new opportunities for credit card scamming. To protect against fraud, foodservice operators…

Popeyes, Burger King push RBI up, Tim Hortons drags it down

October 28, 2019

Coming off a quarter that saw its Popeyes brand take a profitable part in the chicken sandwich wars, the parent company of Popeyes and Burger King parent…

5 ways training can help restaurants prevent sexual harassment

Implementing regular, interactive training that’s customized for restaurant operators can help move the conversation from awareness to action to prevention.

Presented by FastCasual.com

If 41% of diners eat it once weekly, does your restaurant care?

October 11, 2019

For some of us, it's like something from a horror story: Technomic's recent consumer trend report showing that desserts are disappearing from increasingly…

[WEBINAR]: 30 Days to More Profitable Delivery

Date: Oct 8, 2019 | Time: 2PM | Duration: 1 hour | Learn strategies for decreasing your delivery costs, while increasing sales - Register Now!

Presented by SpeedLine Solutions

Kiosks top customer order technology used by restaurants in 2019

October 8, 2019

Kiosks were the largest customer order technology utilized in the past year among a national sampling of restaurants, according to an online survey conducted…

British losing patience waiting in line for food

October 4, 2019

The British are known for their patience, but when it comes to waiting in line at a restaurant, their patience is wearing thin.

The real reason Wendy's is giving breakfast another try

by S.A. Whitehead — Food Editor, Net World Media Group

It takes a lot of guts for a QSR like Wendy's to try breakfast again -- for the fourth time in the chain's history. But a recent location data study shows why…

Study: Americans most loyal QSR patrons on planet

September 18, 2019

One of the largest studies every conducted of its kind shows the world's people not only adore their fast food brand favorites, but that where they are on the…

Chick-fil-A/Popeyes chicken war yanked August business away from other QSRs

With the feathers settled on August's Chick-fil-A/Popeyes chicken sandwich face-off, the data has started to come in and it doesn't look great for other QSR…

[WEBINAR]: How to Tackle the Challenges Facing Restaurant Professionals in 2019 and Beyond

Listen to this webinar with Toast to learn how to tackle challenges restaurants are facing in 2019 and beyond!

Presented by FastCasual.com

Restaurateurs dish on 3rd-party delivery (Hint: The news isn't good)

by S.A. Whitehead — Food Editor, Net World Media Group

From late, cold and just plain old missing orders, to less-than-professional and poorly trained delivery drivers, restaurateurs had plenty to say about…

CKE, Carl's Jr., Hardee's ... a plant-based love story

by S.A. Whitehead — Food Editor, Net World Media Group

It's well-established now that QSR plant-based mania is in full swing. But how do the category's firmly ensconced and very beef-based burger brands even go…

Restaurant visits holding steady

August 26, 2019

U.S. consumers visited restaurants this July at the same pace they did last July, and consumer spending was up 3% compared to year ago, according to the NPD…