Restaurant leaders: Survey seeks your feedback on fast casual now

July 6, 2018

FastCasual is now conducting its annual survey tracking fast casual operations. The survey is open to c-level (CEO, COO, CDO, CIO CMO, etc.) executives…

QSR location data use: It's a matter of loyalty

July 5, 2018

More than two-thirds of QSR marketers — 69 percent — plan to increase their use of location data over the next two years, mostly to enhance their loyalty…

Gen Z travelers pick dining out over partying: What it means for QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

College-age consumers are not that wild about partying when they are traveling, the top "thing to do" for Gen Z. In fact, when traveling these young adults…

Fast food pizza drives QSR customer satisfaction gains

Fast food pizza brands are making customers very happy this year and that's helping to  push the whole QSR category up a notch in its measurement of customer…

Pilot Flying J names states' favorite road food

June 21, 2018

What we eat on the road is hardly unanimous in the U.S, according to Pilot Fyling J, North America's largest network of travel centers. After assessing last…

Top food trends now: The 'women' have spoken

June 20, 2018

The women have spoken, and they have some interesting ideas about where food is going in the years ahead. Les Dames d'Escoffier International — 2,300 women…

RDI: Why restaurant leaders should know what that means today

by S.A. Whitehead — Food Editor, Net World Media Group

Where there is a will there's a way and in the restaurant industry consumers "will" take the easiest route to getting food delivered to their doors, one reason…

Breakfast: It's what's for dinner ... lunch, snacks, too

June 19, 2018

The time may never be better for pizza restaurateurs to get in on a little breakfast action, which has long been unfamiliar territory for such brands. A recent…

Really want to know what customers think? Make it easy for them to tell you

Rather than putting your effort into survey methods that customers likely won't notice, use new technology to increase response volume and feedback value in…

Restaurant sales flat, but traffic still vanishing along with employees

June 8, 2018

TDn2K reported that chain store comp sales gained slightly over the rolling three-month period, up 0.8 percent, though comp traffic dropped 2.9 percent in May…

McDonald's remains 'golden' in brand value rankings

May 29, 2018

In the fast food universe, a ranking of brands shows that last year's "golden boy" is again the brand with the golden arches — McDonald's — though Burger King…

April restaurant sales best in nearly 3 years

May 17, 2018

For the restaurant industry, April did indeed bring showers, but those of increased business, according to the most recent data from TDn2K, showing that…

Corner Bakery, Dickey's, Uncle Smoke give tips for tapping $77B US catering market

by S.A. Whitehead — Food Editor, Net World Media Group

Business dining is booming to the tune of $77 billion in the U.S. annually, but to tap into this deep pool of restaurant revenue you first better know how to…

Bruster's taps analytics' powers with integrated loyalty program

May 8, 2018

Bruster's Real Ice Cream has launched a loyalty program in its 200 franchised locations in 20 U.S. states. The Paytronix-powered system allows enrollment…

Blaze, Taco Bell, Chick-fil-A, Krispy Kreme win big in Harris Poll

April 27, 2018

Blaze Pizza, Taco Bell, Chick-fil-A and Krispy Kreme took home top honors this year in the 30th annual Harris Poll EquiTrend study of favorite brands.  Here's…

Large-scale corporate catering comes to Caviar with Zesty acquisition

April 20, 2018

Caviar food ordering platform's parent company, Square Inc., has acquired certain assets of another company-centered catering platform called Zesty. The…

In-N-Out Burger named top QSR brand, convenience store wins favorite sandwich category

In-N-Out took top honors as customers' favorite QSR and burger chain, while convenience store, Wawa, landed in the No. 1 slot for best fast food sandwiches…

Report: Global QSR industry to grow 4.2 percent by 2022

April 6, 2018

The global QSR market — valued at more than $539 billion in 2016 — will soar to nearly $691 billion in five years, an anticipated CAGR of more than 4.2 percent…

Sonic store gets smoked out by drive-thru customers

Mississippi manager refuses to serve customers smoking weed at the drive-thru.

Jersey Mike's keeps its eyes on the people behind the pies

Sometimes a brand's best potential franchisee "pickings" are already operating entirely different — though operationally similar — types of restaurants.