McDonald's triples tuition assistance

March 30, 2018

McDonald's is vastly reducing the required number of weekly hours, as well as months of employment workers need to tap into its Archways to Opportunity…

SlabbKiosks expands its production capabilities

SlabbKiosks will continue growing its kiosk production capabilities at a newly leased 12,065 square foot facility in Mesa, Arizona.

$200 billion in restaurant sales are moving: Is your brand riding along?

by Noah Glass — CEO, Olo

Today's consumers now expect to engage with restaurants in an on-demand fashion, so restaurants must now either meet those expectations or lose business.

Technomic: US Restaurant industry to see 'healthy growth' over next 5 years

March 1, 2018

A supplier-focused report released today by Technomic anticipated that the U.S. restaurant industry will grow over the next five years at a "healthy" rate, a…

Checkers & Rally's travels 2-way communication highway to QSR success

by S.A. Whitehead — Food Editor, Net World Media Group

Checkers & Rally's has built a strong 2-way communication channel with its customers that's improving everything from operations and menu offerings, to…

Dunkin' Donuts immersed itself in nontraditional sites last year

February 20, 2018

Dunkin' Donuts U.S. franchisees opened more than 86 new nontraditional locations last year, including more units in hotels, rest stops and travel centers, and…

As QSRs rush to deliver, watch out for this costly oversight (Part 1 of 2)

by Brian Schaaf — Founder, Mileage Scout

Delivery has become something of a QSR panacea lately as increasing numbers of consumers opt to eat in the office or at home. But, before jumping on board…

US restaurant chains relying on value meals, new menu items to drive traffic in 2018

January 30, 2018

With restaurant traffic stuck between a 1 percent increase and flat for several years now, U.S. restaurant chains are turning to value deals, new menu items…

7 tech-y ways to lighten the load on QSR managers' plates

Some forward-thinking brands are already using comprehensive workforce management solutions to automate time-consuming, error-prone efforts related to time and…

Report: The next 5 years in quick-service

December 27, 2017

Change-makers in the coming QSR industry include a growing demand for home-cooked food and a wave of innovations in food packaging that brands can put to use…

A restaurateur's guide to the trends within the trends for 2018

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurateurs have been inundated with so-called trends lists for the year ahead over the last three months. This site reviewed some of the major lists and the…

Airports still hot venue for limited-service brands

by S.A. Whitehead — Food Editor, Net World Media Group

Airports are the No. 1 non-traditional expansion market for QSR brands, and Austin, Texas, has positioned itself to be right in the center of the action.

ReviewPush integrating TripAdvisor reviews

December 13, 2017

ReviewPush, an Austin-based company that helps brands manage customer feedback, is integrating TripAdvisor reviews of more than 4.4 million restaurants into…

Hopdoddy, restaurant designers discuss the ROI of redesign

by S.A. Whitehead — Food Editor, Net World Media Group

Great restaurant design can yield tremendous return on investment if you and your design team really understand how to tell your story, prioritize your spend…

QSR burger, coffee traffic pulls entire Q3 restaurant sector into green zone

November 29, 2017

After six consecutive quarters of flat or negative traffic, strong growth at QSR burger and gourmet coffee chains is to thank for a total foodservice industry…

Corner Bakery, Newk's, Saladworks leaders' quick quotes for QSRs on dynamite data use

QSR operators can take home some great ideas on effective data use from three fast casual brands who shared thoughts on the subject at the Fast Casual…

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

by S.A. Whitehead — Food Editor, Net World Media Group

This year's Fast Casual Executive Summit wrapped up Tuesday night with insights from some of the industry's most successful CEOs.

'Fall'-ing in love again: QSRs roll out offerings to roll in diners

by S.A. Whitehead — Food Editor, Net World Media Group

Trees may shed plenty every fall, but QSR menus do not. Rather, many brands have been adding on like crazy this fall with innovative offerings, both LTO and…

Key QSR delivery take-outs from wider world of retail ecommerce

The growth of third-party delivery services both threatens and provides opportunities for the dramatically changing QSR industry. But the good news is that…

QSR loyalty index shows you don't have to be big to be beautiful

September 28, 2017

Location intelligence business Foursquare recently did a deep data dive on customer loyalty, using fast food foot traffic patterns from millions of Americans…