Starbucks, Dunkin' rank high for digital gifting experience

September 30, 2014

RSR Research today released results of its fourth benchmarking study on the digital gifting industry, "Digital Gift Cards: Rewriting the Gifting Rules in the…

Dunkin' CEO: Franchisees excited about Tim Hortons' merger 'distraction'

September 30, 2014

Dunkin' Brands' CEO Nigel Travis appeared on Bloomberg TV this week, offering his take on a number of industry trends. Highlights from the interview include:

Healthy beverage category on pace for 8.6% growth in Middle East

September 30, 2014

GrubHub data reveals gender differences in takeout ordering patterns

September 29, 2014

The findings of a recent analysis of a year's worth of GrubHub data reveals differences in what, when and where men and women order takeout.

Global foodservice trends driven by QSR segment performance

September 29, 2014

Higher check averages at restaurants around the world during Q2 helped to increase the overall consumer spending in every country except Spain and Italy…

Seasonal hiring outlook solid, according to survey

September 26, 2014

Eighty-nine percent of employers anticipate hiring the same number of seasonal workers as 2013, or perhaps more.

Report: Restaurant mobile websites slow to load digital orders

by Alicia Kelso — Editor, QSRWeb.com

If mobile websites included a click-to-order button that routed customers to a geolocation API, the brands' mobile experiences would be better suited to handle…

Experts share insights on millennial dining-out decisions

by Brenda Rick Smith — Editor, Networld Media Group

Shaped by user-centric devices and the Great Recession, value-conscious millennials are looking for great experiences that are friction-free.

Is grass-fed milk better for you than organic milk?

by Darrel Suderman — President, Food Technical Consulting

One industry insider claims grass-fed labels are bringing in customers, more than non-GMO labels.

Americans spending 40% more on dining out than in 2013

September 24, 2014

As we barrel toward the fourth quarter and the holiday season, a new report from American Express says that Americans feel more financially stable compared to…

Growing income gap affecting restaurant industry traffic

September 23, 2014

The income gap between the wealthiest and poorest Americans is the widest its been in 100 years, according to the Pew Research Center. Those who identify as…

Restaurant chains falling short on healthy option promises

September 23, 2014

A new white paper from Technomic, titled "Better-for-You Chains: Consumer Ratings of Restaurants' Health Offerings," shows that a majority of consumers are…

McDonald’s commits to further health and wellness strategies

September 22, 2014

In a letter to World Health Organization Director-General Dr. Margaret Chan, CEOs of food and non-alcoholic beverage companies and members of the International…

New England Food Show's partnership with the NRA to begin in 2016

September 22, 2014

Beginning in 2016, the Massachusetts Restaurant Association's newly announced partnership with the National Restaurant Association for the New England Food…

Online ordering provides the holy grail of customer-level data

by Noah Glass — CEO, Olo

Even for brands in which digital ordering represents a small percentage, its search traffic and order traffic represents a meaningful sample size from which…

Dunkin’ Brands sees potential for nearly 20K domestic units

by Alicia Kelso — Editor, QSRWeb.com

During the company's investor day this week, CEO Nigel Travis said that being a global company is more difficult than ever because of social media.

More consumers seeking out restaurants for beverage offerings

September 16, 2014

Specialty beverages – from coffees to teas to craft beers – have been on an upswing in the restaurant industry for the past few years and more consumers are…

Infographic: Digital Signage: Drive-thru Technology for the Next Generation

This infographic explains why going digital is good for customers and great for restaurants.

Presented by QSRweb.com

Menu trends: Consumers demanding ‘foods with benefits’

by Alicia Kelso — Editor, QSRWeb.com

A menu analyst says the most creative foodservice in the world is being done on college campuses, and that idea generation should start there.

Fro-yo, burgers, pizza concepts' growth indicate high demand

September 12, 2014

According to Inc. Magazine's annual list of privately-held companies, fast casuals are still setting the pace for the restaurant industry.