Retailers offering higher quality pizza, sandwiches to compete with restaurants

January 30, 2013

When the Recession was in full swing, consumers chose grocery stores, warehouse clubs and other retailers over restaurants, seeking out better deals on…

Study: Effective customer service comes from kindness, not speed

January 25, 2013

Global companies seeking ways to provide a differentiated customer experience should focus on the power of emotion, according to a new study from…

Sonic named top performing restaurant stock of 2012

January 24, 2013

ICR, an independent financial communications firm, today announced the 10 picks for the best restaurant stock of 2013 made by a slate of sell-side research…

Menu trends: Beef outsells seafood in 2012

January 24, 2013

Food dishes with protein (any type of meat or seafood) grew at a healthier clip in 2012, than food dishes without protein, according to GuestMetrics, which…

Subway's brand perception far outpaces QSR segment

by Alicia Kelso — Editor, QSRWeb.com

Taco Bell's perception gains are among the highest across all industries.

Restaurant industry grew by nearly 4,500 units in 2012

January 23, 2013

There were 4,442 more restaurants in the U.S. in fall 2012 than there were in fall 2011, according to a recent U.S. restaurant census conducted by The NPD…

Value, convenience drive consumers to QSR brands

January 18, 2013

Customers become loyal to quick-service brands because of the value they offer, convenience, low prices and speedy service.

Culver's, Chick-fil-A score high among consumers

January 17, 2013

Market research firm Technomic Inc. has presented its inaugural Chain Restaurant Consumers' Choice Award winners. Selected by consumers, the winners were…

Boomers add restaurant occasions while Millennials cut back

by Alicia Kelso — Editor, QSRWeb.com

Research shows Boomers increasing their share of restaurant traffic in recent years, with Millennials decreasing theirs.

Study: Restaurants avoiding menu price increases

January 11, 2013

Chain restaurants, tasked with navigating both value-hungry customers and rising commodity prices, are showing little interest in significant menu price…

Subway has top consumer engagement on Facebook

by Alicia Kelso — Editor, QSRWeb.com

New research from social media analytics provider Track Social also unveils a strong social presence for McDonald's, Starbucks.

How one QSR brand is taking advantage of the c-store resurgence

by Alicia Kelso — Editor, QSRWeb.com

Blimpie has revamped its business model to fit larger, more foodservice-focused convenience stores.

Mintel: Four foodservice trends will stand out this year

January 9, 2013

Intelligence firm Mintel predicts there will be four trends in particular that will have the biggest impact on the restaurant industry in this year.

Restaurants surveyed for 2013 food trend predictions

Vegetables are expected to take on a starring role for a change.

How businesses will use online customer feedback in 2013

January 4, 2013

Savvy companies will use location-specific social reviews and alerts to quickly pinpoint trouble spots and react in a way best suited to deliver the best…

Consumers redefining 'healthy eating' at restaurants

January 4, 2013

As consumers become more health conscious, their perceptions of what is considered "healthy eating" at restaurants are changing. According to new research from…

Fitch: Stable outlook for US fast casuals, QSRs

January 2, 2013

The credit outlook for the U.S. restaurant industry remains stable for 2013, as restaurants adjust operating and financial strategies to manage challenging…

NRA: Restaurant operators still uncertain about economy despite higher November same-store sales

December 31, 2012

Buoyed by positive same-store sales and customer traffic results, the National Restaurant Association's Restaurant Performance Index (RPI) rose in November.…

Burger King launching new menu items

December 31, 2012

Burger King is rolling out a few new menu items for 2013, including the new BK Molten Fudge Bites & Sundae. Other newcomers, according to the Huffington…

Boston, Florida Dunkin' Donuts testing gluten-free donuts

December 31, 2012

Dunkin' Donuts is testing a gluten-free donut product in its Boston and South Florida markets, according to investorplace.com, which reported that the chain is…