The sustainability playground: sustainability defined

by Suzy Badaracco — President, Culinary Tides Inc

Sustainability can be broken into the branches of organic, local, seasonal, green and ethical.

Study: Five Guys is America's favorite burger chain

September 20, 2012

Five Guys is continuing to gain ground and fans across the country, according to a new survey from Market Force Information. In an industry survey of more than…

Chick-fil-A agrees to end donations to anti-gay organizations

September 19, 2012

According to a release issued today by The Civil Rights Agenda (TCRA), Chick-fil-A has agreed to cease its support of organizations with anti-gay "political…

McDonald’s global pipeline: Could we ever see McNoodles in the U.S.?

by Alicia Kelso — Editor, QSRWeb.com

CEO has made numerous references to "innovating, sharing and scaling" products from other global markets.

Report: Chain restaurants growing through franchising

September 17, 2012

A new report by Technomic and Restaurant Finance Monitor finds that the franchising of restaurant brands continues to be a major growth avenue pursued by…

Restaurants offer silver lining to today’s economy

by Nate DaPore — President and CEO, PeopleMatter

More than a quarter of new jobs — 29.2 percent — are in foodservice.

Report: Food industry franchising profitability on the rise

by Alicia Kelso — Editor, QSRWeb.com

More than 70 percent of franchisees surveyed said they would recommend their brand to other candidates – a strong indicator of job satisfaction.

NYC approves soda ban; restaurant association responds

by Alicia Kelso — Editor, QSRWeb.com

Big-margin soft drinks are good for operators' bottom lines.

Restaurant industry's summer of accidental politics coming to an end

by Alicia Kelso — Editor, QSRWeb.com

Every company big or small takes a risk by making a statement that even remotely resembles something political.

Report: Beverage-only occasions at restaurants on the rise

September 12, 2012

As consumers manage restaurant checks by cutting back on beverages and ordering food-only at main meals, restaurant chains are driving incremental…

McDonald's adding calorie information, testing fruit and veggie options

The company also plans to test additional produce side options and grilled chicken choices for Happy Meals. 

Burger King surpasses McDonald's in UK customer satisfaction

by Alicia Kelso — Editor, QSRWeb.com

September 10, 2012

A new report from the National Customer Satisfaction Index indicates that customer satisfaction with restaurants in the United Kingdom is on an upswing.

Would you like points with that? QSRs serve up loyalty programs

QSRs are beginning to experience the benefits of adopting robust digital loyalty programs, including bigger transactions.

A look at QSR August 2012 product launches

by Alicia Kelso — Editor, QSRWeb.com

Chicken innovations were popular during the month.

Restaurant operator optimism slips

August 31, 2012

As a result of softer customer traffic and a dampened outlook among restaurant operators, the National Restaurant Association's Restaurant Performance Index…

Report: Full-service restaurants fared better than limited-service in first part of 2012

August 31, 2012

Among 12 different types of restaurants tracked by marketing research firm CHD Expert during the first half of the year, full service family-style restaurants…

In-N-Out petitioned to offer veggie burger

August 31, 2012

Following a scandal involving animal welfare violations at a California slaughterhouse, Change.org has created a petition lobbying In-N-Out Burger to offer a…

Study: QSR lighting, music affect diner satisfaction

August 31, 2012

A new study published by Cornell University's Brian Wansink and Dr. Koert Van Ittersum examines the effects QSR atmospheres – particularly lighting and…

Restaurants take the lead in hunger crisis aid

by Alicia Kelso — Editor, QSRWeb.com

A new report shows that one in five Americans don't know how they'll afford their next meal.

Canadian foodservice visits lead developed markets

August 29, 2012

Global foodservice traffic in the first quarter of 2012 reflected each geography's economy, according to market research comany The NPD Group. For example…