Restaurant industry's summer of accidental politics coming to an end

by Alicia Kelso — Editor, QSRWeb.com

Every company big or small takes a risk by making a statement that even remotely resembles something political.

Report: Beverage-only occasions at restaurants on the rise

September 12, 2012

As consumers manage restaurant checks by cutting back on beverages and ordering food-only at main meals, restaurant chains are driving incremental…

McDonald's adding calorie information, testing fruit and veggie options

The company also plans to test additional produce side options and grilled chicken choices for Happy Meals. 

Burger King surpasses McDonald's in UK customer satisfaction

by Alicia Kelso — Editor, QSRWeb.com

September 10, 2012

A new report from the National Customer Satisfaction Index indicates that customer satisfaction with restaurants in the United Kingdom is on an upswing.

Would you like points with that? QSRs serve up loyalty programs

QSRs are beginning to experience the benefits of adopting robust digital loyalty programs, including bigger transactions.

A look at QSR August 2012 product launches

by Alicia Kelso — Editor, QSRWeb.com

Chicken innovations were popular during the month.

Restaurant operator optimism slips

August 31, 2012

As a result of softer customer traffic and a dampened outlook among restaurant operators, the National Restaurant Association's Restaurant Performance Index…

Report: Full-service restaurants fared better than limited-service in first part of 2012

August 31, 2012

Among 12 different types of restaurants tracked by marketing research firm CHD Expert during the first half of the year, full service family-style restaurants…

In-N-Out petitioned to offer veggie burger

August 31, 2012

Following a scandal involving animal welfare violations at a California slaughterhouse, Change.org has created a petition lobbying In-N-Out Burger to offer a…

Study: QSR lighting, music affect diner satisfaction

August 31, 2012

A new study published by Cornell University's Brian Wansink and Dr. Koert Van Ittersum examines the effects QSR atmospheres – particularly lighting and…

Restaurants take the lead in hunger crisis aid

by Alicia Kelso — Editor, QSRWeb.com

A new report shows that one in five Americans don't know how they'll afford their next meal.

Canadian foodservice visits lead developed markets

August 29, 2012

Global foodservice traffic in the first quarter of 2012 reflected each geography's economy, according to market research comany The NPD Group. For example…

Top restaurant execs to meet in San Diego for FCES

August 29, 2012

CEOs and other leaders from the fastest-growing segment of the restaurant industry will gather Oct. 21-23 at San Diego's US Grant Hotel for the seventh annual…

Reaching more customers through digital technology

by Valerie Killifer — senior editor, NetWorld Alliance

A Q&A with Noah Glass, founder and CEO of online ordering firm OLO, on the new digital customer and the technology driving their dining experiences.

Report: Chain restaurants missing ethnic cuisine opportunities

August 27, 2012

New research from Technomic shows that, while consumer demand for ethnic cuisine is high, chain restaurants are missing the opportunity to offer such foods and…

Foodservice habits of the college Millennial becoming clear

by Alicia Kelso — Editor, QSRWeb.com

Culinary preferences, such as meatless and global cuisines should influence industry for a long time.

Restaurant Social Media Top 10 [Infographic]

by Cherryh Cansler — Editor, FastCasual.com

How the largest limited-service restaurants in the U.S. stack up on social networks.

Rita's, Bojangles among fastest growing U.S. companies

by Alicia Kelso — Editor, QSRWeb.com

Inc.'s Top 500 list's food and beverage category dominated by fast casual brands.

Report: C-store sales up 6 percent despite flat traffic

August 22, 2012

Convenience store (c-store) visits remained stable and total channel sales were up in the second calendar quarter of 2012 compared to same quarter year ago…

Advocacy group accuses McDonald's, Subway of deceptive marketing

August 22, 2012

A coalition of children's, health, privacy and consumer advocacy organizations, led by the Center for Digital Democracy (CDD), has filed five separate…