NPD: US Hispanics perceive healthier meals as less tasty

October 12, 2012

As more brands increase their marketing efforts to appeal to the growing Hispanic population, new research from The NPD Group shows a discrepancy in how that…

Subway tops Zagat survey in three categories

October 12, 2012

For the fourth consecutive year, Subway was named as the mega chain leader in three categories — Healthy Options, Most Popular and Top service — according to…

U.S. restaurant industry outlook: Slow and steady improvement

by Alicia Kelso — Editor, QSRWeb.com

CIT's managing director says financing continues to open up for restaurant companies.

Marketing departments going for the jugular

by Alicia Kelso — Editor, QSRWeb.com

Ads, menu items are outwardly trying to ‘one-up’ the competition.

QSRs leading American employment opportunities

October 4, 2012

Despite a stagnant overall U.S. jobs environment, the restaurant industry is poised to turn in its strongest year of job growth since 2004, according to the…

Taco Bell closing perception gap on Chipotle

October 4, 2012

Earlier this week hedge fund investor David Einhorn announced he was shorting Chipotle in part because of perception gains made by Taco Bell. Einhorn has been…

The Sustainability playground: consumer drivers

by Suzy Badaracco — President, Culinary Tides Inc

Does your company have the ability to make the consumer feel safe?

Report: QSR traffic, tickets grow in second quarter

October 3, 2012

Consumers pulled back from visits to midscale and casual dining restaurants in the April, May and June quarter, continuing a four-year streak of visit losses…

The great bacon shortage

by Ed Zimmerman — President, pizza.com

Meat prices will rise next year; keep your customers aware, manage your menu prices and promote items that use less animal protein.

Report: Typical QSR customer is young adult male who dines in

October 2, 2012

Recent demographic analysis from Technomic finds that the typical quick-service restaurant customer is Caucasian, between 25 and 34 years old, accompanied by…

Restaurant marketers continue to underspend in the digital space

Data generated from new digital customer engagement tools provide restaurant marketers with a far greater knowledge of their top customers than has ever…

Restaurant traffic, sales up for 15th consecutive month

October 1, 2012

Buoyed by stronger same-store sales and customer traffic levels, the National Restaurant Association's Restaurant Performance Index (RPI) posted a modest gain…

Survey names Ben & Jerry's as America's favorite ice cream chain

September 28, 2012

A new survey from Market Force Information shows that Ben & Jerry's is America's favorite ice cream chain. The study surveyed more than 7,600 U.S.

Report: U.S., Canada, China restaurants gain traffic in Q2

September 27, 2012

If it wasn't rainy, cloudy weather that kept foodservice customers away throughout much of Europe in the April, May and June quarter, it was economic concerns…

Report: Social media linked to fewer than 1% of sales

September 27, 2012

Data from a Forrester research study found that fewer than 1 percent of transactions could be traced back to social links. The report, "The Purchase Path of…

Report: Demand growing for high-margin beverages

September 25, 2012

Seven out of 10 consumers (71 percent) now purchase beverages away from home twice a week or more often, up from 66 percent in 2010.

Chick-fil-A's gay marriage stance becomes murky

September 24, 2012

There has either been a major case of miscommunication or backpedaling involving Chick-fil-A's targeted donations.

How Burger King UK gained customer satisfaction share

by Alicia Kelso — Editor, QSRWeb.com

September 21, 2012

According to a recent report from the National Customer Satisfaction Index, Burger King has shown the most improvement in customer satisfaction among guests in…

The sustainability playground: sustainability defined

by Suzy Badaracco — President, Culinary Tides Inc

Sustainability can be broken into the branches of organic, local, seasonal, green and ethical.

Study: Five Guys is America's favorite burger chain

September 20, 2012

Five Guys is continuing to gain ground and fans across the country, according to a new survey from Market Force Information. In an industry survey of more than…