The Sustainability playground: consumer drivers

by Suzy Badaracco — President, Culinary Tides Inc

Does your company have the ability to make the consumer feel safe?

Report: QSR traffic, tickets grow in second quarter

October 3, 2012

Consumers pulled back from visits to midscale and casual dining restaurants in the April, May and June quarter, continuing a four-year streak of visit losses…

The great bacon shortage

by Ed Zimmerman — President, pizza.com

Meat prices will rise next year; keep your customers aware, manage your menu prices and promote items that use less animal protein.

Report: Typical QSR customer is young adult male who dines in

October 2, 2012

Recent demographic analysis from Technomic finds that the typical quick-service restaurant customer is Caucasian, between 25 and 34 years old, accompanied by…

Restaurant marketers continue to underspend in the digital space

Data generated from new digital customer engagement tools provide restaurant marketers with a far greater knowledge of their top customers than has ever…

Restaurant traffic, sales up for 15th consecutive month

October 1, 2012

Buoyed by stronger same-store sales and customer traffic levels, the National Restaurant Association's Restaurant Performance Index (RPI) posted a modest gain…

Survey names Ben & Jerry's as America's favorite ice cream chain

September 28, 2012

A new survey from Market Force Information shows that Ben & Jerry's is America's favorite ice cream chain. The study surveyed more than 7,600 U.S.

Report: U.S., Canada, China restaurants gain traffic in Q2

September 27, 2012

If it wasn't rainy, cloudy weather that kept foodservice customers away throughout much of Europe in the April, May and June quarter, it was economic concerns…

Report: Social media linked to fewer than 1% of sales

September 27, 2012

Data from a Forrester research study found that fewer than 1 percent of transactions could be traced back to social links. The report, "The Purchase Path of…

Report: Demand growing for high-margin beverages

September 25, 2012

Seven out of 10 consumers (71 percent) now purchase beverages away from home twice a week or more often, up from 66 percent in 2010.

Chick-fil-A's gay marriage stance becomes murky

September 24, 2012

There has either been a major case of miscommunication or backpedaling involving Chick-fil-A's targeted donations.

How Burger King UK gained customer satisfaction share

by Alicia Kelso — Editor, QSRWeb.com

September 21, 2012

According to a recent report from the National Customer Satisfaction Index, Burger King has shown the most improvement in customer satisfaction among guests in…

The sustainability playground: sustainability defined

by Suzy Badaracco — President, Culinary Tides Inc

Sustainability can be broken into the branches of organic, local, seasonal, green and ethical.

Study: Five Guys is America's favorite burger chain

September 20, 2012

Five Guys is continuing to gain ground and fans across the country, according to a new survey from Market Force Information. In an industry survey of more than…

Chick-fil-A agrees to end donations to anti-gay organizations

September 19, 2012

According to a release issued today by The Civil Rights Agenda (TCRA), Chick-fil-A has agreed to cease its support of organizations with anti-gay "political…

McDonald’s global pipeline: Could we ever see McNoodles in the U.S.?

by Alicia Kelso — Editor, QSRWeb.com

CEO has made numerous references to "innovating, sharing and scaling" products from other global markets.

Report: Chain restaurants growing through franchising

September 17, 2012

A new report by Technomic and Restaurant Finance Monitor finds that the franchising of restaurant brands continues to be a major growth avenue pursued by…

Restaurants offer silver lining to today’s economy

by Nate DaPore — President and CEO, PeopleMatter

More than a quarter of new jobs — 29.2 percent — are in foodservice.

Report: Food industry franchising profitability on the rise

by Alicia Kelso — Editor, QSRWeb.com

More than 70 percent of franchisees surveyed said they would recommend their brand to other candidates – a strong indicator of job satisfaction.

NYC approves soda ban; restaurant association responds

by Alicia Kelso — Editor, QSRWeb.com

Big-margin soft drinks are good for operators' bottom lines.