Webinars & Videos
Webinar: How to use BIG DATA to influence customer behavior
One of the biggest trends to hit the restaurant space in 2011 was social media; in 2012, BIG DATA is taking over, delivering striking results.
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CETW12: RewardMe takes loyalty mobile
RewardMe is a new loyalty program that uses an iPad kiosk to register users via cellphone numbers. RetailCustomerExperience.com's Cherryh Butler interviewed…
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NRF 2012: Phone charging as bait for digital signage
NEC's Rich Ventura talks about his company's combination phone-charging kiosk and digital sign with interactive messaging. Applications include retail…
watch nowWebinar: Restaurant loyalty - Mobile innovations to build traffic in 2012
More than 1 billion smart phones will be in use across the globe by 2015, according to technology research firm IDC. For restaurant operators, the…
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FCES: The benefits of self-service in the restaurant space
David Jones, CEO of Blazing Onion Burger Company, installed kiosks to help bust lines and improve guest satisfaction. He shared those observations and others…
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Fast Casual Executive Summit: Keys to good hiring
Sales and HR guru Tom Feltenstein addressed the right interview questions to hire the right people in restaurant and other industries.
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CETW: ExaDigm's mobile POS system
ExaDigm's David Graybeal discusses the connectivity and PCI compliance of the NX2200 mobile POS system, suitable for retail and foodservice applications.
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Fast Casual Executive Summit: Beverage trends
McAlister's Annica Kreider represents her fellow panelists in this interview about beverage trends as discussed at the 2011 Fast Casual Executive Summit.
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Fast Casual Executive Summit: the iPad as hiring tool
Patrick Renna from fast-casual concept Boloco advocates providing prospective employees with a tablet to fill out a job application. Here's why.
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Fast Casual Executive Summit: Staying in line with PCI
Brad Cyprus, from Vendor Safe Technologies, and Jeremy Gibeault, of Firehouse Subs, share take-aways from their Fast Casual Executive Summit session on the…
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Fast Casual Executive Summit: Digital signage ROI
Joseph Grove with FastCasual.com speaks with Rodrick Glass from Allure Global about his presentation at the 2011 Fast Casual Executive Summit. Rodrick spoke on…
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Fast Casual Executive Summit: Just what is sustainability?
Joseph Grove of FastCasual.com speaks with Tamara Barnett, ethnographic research manager for The Hartman Group, about the true meaning of sustainability.
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Culver's adds OrderAssist for drive-thrus
Some Culverâs franchisees are taking a proactive approach in accommodating their guests with hearing impairments. About 60 operators in the 440-unit chain…
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McDonald's Canada undergoes makeover
McDonald's Canada is investing about $1 billion to undertake its biggest store-by-store brand transformation in the company's 44-year Canadian history.
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RAMP: Mobile couponing and daily deals
Saiful Khandaker from FreebeePay used the recent mobile payments conference in Chicago to talk about his company's solution for mobile couponing and daily…
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RAMP: NFC and mobile loyalty programs
Mohammad Khan, president and founder of ViVOtech, talked about the convenience of combining NFC technology with loyalty programs at the RAMP mobile payments…
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RAMP: Mobile card-swiping technology
Lance Ning from ID Tech showed some of his company's mobile swiping technology at the recent mobile payments conference in Chicago. Applications include…
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DigitalPersona's biometrics system
Advances in technology and lower prices have allowed more operators to adopt biometrics as part of their loss prevention plans.
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Summit: Don't set social media expectations
Sometimes with social media, the best strategy is just to dive right in, said Paul Flanigan at the 2011 Retail Customer Experience Executive Summit. Also: the…
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Tips for branding and differentiation
Consultant Gerry O'Brion reviews his presentation on this key topic at the 2011 Pizza Executive Summit.
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