White Papers, Case Studies & Webinars


View all Topics View by Company
[LIVE WEBINAR] How Buffalo Wild Wings uses technology to improve supply chain quality

[LIVE WEBINAR] How Buffalo Wild Wings uses technology to improve supply chain quality

Date: May 30, 2018 | Time: 2:00 PM EST | Duration: 1 Hour | In this webinar, restaurant operators will learn: How to save time managing quality issues. Tips for optimizing your supply chain, achieving visibility, and more. Register now!

Type: Webinar

Sponsor: FoodLogiQ


[LIVE WEBINAR] How Olive Garden’s guest engagement strategy wins customers

[LIVE WEBINAR] How Olive Garden’s guest engagement strategy wins customers

Date: June 12, 2018 | Time: 2:00 PM EST | Duration: 1 Hour | In this webinar, Paytronix will explore how Olive Garden’s adjustment in guest engagement strategy earned customer loyalty and how others can do the same. Register now!

Type: Webinar

Sponsor: Paytronix Systems, Inc.


[LIVE WEBINAR] Combating rising operating costs in a tight labor market

[LIVE WEBINAR] Combating rising operating costs in a tight labor market

Date: June 19, 2018 | Time: 2:00 PM EST | Duration: 1 Hour | Join HotSchedules, for an in depth discussion of how a labor management platform can help you stay competitive by optimizing your labor costs and helping you to become the employer of choice. Register now!

Type: Webinar

Sponsor: HotSchedules


Soaring Turnover Rates May Have Peaked Amid Best Restaurant Industry Sales in Almost Three Years

Soaring Turnover Rates May Have Peaked Amid Best Restaurant Industry Sales in Almost Three Years

The restaurant industry produced 1.5% same-store sales growth in April, the strongest in the last 31 months.

Type: Special Report

Sponsor: TDn2K


Proactive Food Safety Management in Restaurants

Proactive Food Safety Management in Restaurants

With new government regulations going into effect for suppliers and an increasingly global supply chain, restaurant operators need to be aware of food safety issues at all stages of the process.

Type: White Paper

Sponsor: FoodLogiQ


Screens help kitchen workers boost efficiency

Screens help kitchen workers boost efficiency

The correct digital display system can help operators run the back-of-the-house more smoothly.

Type: White Paper

Sponsor: NEC Display Solutions


Popular Barbecue Spot Welcomes Customer-Facing Technology; Pinche Gringo's In-Store Technology Brings Its Dishes to Life

Popular Barbecue Spot Welcomes Customer-Facing Technology; Pinche Gringo's In-Store Technology Brings Its Dishes to Life

”Using Revel’s platform in such a dynamic and innovative way helps our guests get a quick understanding of our menu items before they even get to the ordering station, and it’s a pretty futuristic feature in this market, which allows us to deliver a higher level of sophistication,” related Dan DeFossey, CEO of Pinche Gringo BBQ.

Type: Case Study

Sponsor: Revel Systems


8 Tips for Choosing a Smart Safe System

8 Tips for Choosing a Smart Safe System

Many in the retail industry are turning to a cash-management system that includes remote cash capture, or smart safe systems.

Type: White Paper

Sponsor: Fiserv


Cash Theft and Shrinkage Are on the Rise

Cash Theft and Shrinkage Are on the Rise

How do you protect your margins and employees?

Type: Infographic

Sponsor: Fiserv


Loyalty Research Report Millennials

Loyalty Research Report Millennials

CodeBroker surveyed 1,287 consumers who are members of loyalty programs in a range of industries, including travel, restaurant, credit card, retail and others. Those cross-industry research results can be accessed here.

Type: White Paper

Sponsor: CodeBroker


[WEBINAR] How Self-Order Kiosks Improve Restaurant Operations & Bottom Line

[WEBINAR] How Self-Order Kiosks Improve Restaurant Operations & Bottom Line

Self-order kiosks have taken the restaurant and quick service industries by storm. In this webinar, Appetize Technologies discusses the ways in which self-order kiosks can assist your restaurant. Download now!

Type: Webinar

Sponsor: Appetize Technologies Inc.


The Evolving Customer Experience: How to Connect with Guests in a Meaningful Way

The Evolving Customer Experience: How to Connect with Guests in a Meaningful Way

Increased crowding and competition are forcing restaurants to quickly cook up new ways of doing business. Serving mouthwatering food, perhaps once the central ingredient in a restaurant’s recipe for success, is now just one must-have among many.

Type: White Paper

Sponsor: Visual Graphic Systems, Inc. / Studio D Creative


Potbelly Case Study

Potbelly Case Study

PotBelly is connecting with customers outside of their brick-and-mortar restaurants. See how their new website creates a welcoming, user-friendly experience while exceeding expectations of today's evolving customers.

Type: Case Study

Sponsor: Fuzz Productions


Compatibility Matters: Meeting Your POS Match

Compatibility Matters: Meeting Your POS Match

Knowing your must-haves and deal breakers is key to finding the right point-of-sale system for your pizza or delivery restaurant concept.

Type: Guide

Sponsor: SpeedLine POS


Why Your Restaurant Needs a Mobile App

Why Your Restaurant Needs a Mobile App

What a restaurant app is really capable of doing and why you should be investing in mobile apps.

Type: Infographic

Sponsor: LoyaltyPlant Inc.


The Guide To Building a Loyalty and Ordering App That Will Work

The Guide To Building a Loyalty and Ordering App That Will Work

It's difficult to imagine today's restaurant or store customers without the smartphone. From choosing a location and deciding upon the menu items to collecting bonus points and sharing customer experience with friends, many of them rely on apps.

Type: White Paper

Sponsor: LoyaltyPlant Inc.




How to Bake Perfect Idaho®  Potatoes Every Time

How to Bake Perfect Idaho® Potatoes Every Time

This downloadable wall poster from the Idaho Potato Commission provides tips and suggestions for storing, prepping and cooking perfectly baked Idaho® potatoes.

Type: Infographic

Sponsor: Idaho Potato Commission


Loyalty Research Report Restaurant

Loyalty Research Report Restaurant

CodeBroker surveyed 1,287 consumers who are members of loyalty programs in a range of industries, including travel, credit card, retail and others. Those cross-industry research results can be accessed here.

Type: White Paper

Sponsor: CodeBroker


Driving Traffic with LTOs

Driving Traffic with LTOs

Limited-time offers need to have a well-thought-out system of best practices for determining a standout menu item; the perfect launch timing and marketing promotions; and success measurements.

Type: White Paper

Sponsor: Custom Culinary


Building a Profitable Noodle Bar Using Premium, Authentic Ingredients

Building a Profitable Noodle Bar Using Premium, Authentic Ingredients

Use this guide to familiarize yourself with the most popular noodle bowls, along with instructions for setting up your own noodle bar or Asian-inspired soup station.

Type: White Paper

Sponsor: Custom Culinary


Fragmentation: The Silent Killer in Workforce and Back Office Management

Fragmentation: The Silent Killer in Workforce and Back Office Management

Access to big data gives managers the insight they need to achieve their business goals like never before. Unlike complex and costly legacy systems, next-gen back-office systems can handle the demands of today’s competitive restaurant environments.  This guide explores in more detail.

Type: Guide

Sponsor: HotSchedules


The Power of Intelligent Inventory in Restaurants

The Power of Intelligent Inventory in Restaurants

New intelligent technologies can take your inventory management to the next level. These systems can save managers time, cur food waste costs, and create opportunities to drive your bottom- and top-line revenue in more efficient and effective ways.

Type: Infographic

Sponsor: HotSchedules


How Intelligent Restaurant Inventory Technology Helps Managers Hit Their Numbers

How Intelligent Restaurant Inventory Technology Helps Managers Hit Their Numbers

Explore the exciting new frontier of intelligent restaurant operating platforms, and how modern inventory management systems can make processes easier for your managers. Read to learn how intelligent inventory management can help carry your restaurant into a smarter future.

Type: Guide

Sponsor: HotSchedules


How Restaurants are Using Modern Learning to Drive Innovation

How Restaurants are Using Modern Learning to Drive Innovation

Increased employee engagement, improved continuity, and accelerated learning are just a few of the advantages of modern learning. But these aren’t the only reasons the restaurant industry is abandoning traditional training for tech-forward e-learning. 

Type: Guide

Sponsor: PlayerLync


Top Five List of Things Restaurant Guests Look for in Self-Ordering Kiosks

Top Five List of Things Restaurant Guests Look for in Self-Ordering Kiosks

Restaurant guests are becoming more accustomed to self-ordering as this engagement model becomes commonplace. In fact, they have a clearly defined list of expectations that restaurant operators should pay close attention to.

Type: White Paper

Sponsor: ADUSA, Inc.


[WEBINAR] Recruit to Retain: Dynamic Recruiting and the Importance of Employee Experience

[WEBINAR] Recruit to Retain: Dynamic Recruiting and the Importance of Employee Experience

In this webinar, talentReef speaks on the importance of end-to-end Social Recruiting, Applicant Tracking, Onboarding, Employee Engagement solutions, and more. Download now!

Type: Webinar

Sponsor: talentReef


Increasing ROI With Customer Facing Displays

Increasing ROI With Customer Facing Displays

Customer Facing Displays, or CFDs, are an integral point of sale feature for restaurants to build trust with their customers, while increasing their revenue.

Type: White Paper

Sponsor: Appetize Technologies Inc.


Party Fowl Finds a Supportive Technology Partner in Toast POS

Party Fowl Finds a Supportive Technology Partner in Toast POS

By partnering with Toast POS, Party Fowl in Nashville now has a personal connection with their technology provider, resulting in improved back-of-house operations and easier menu management.

Type: Case Study

Sponsor: Toast, Inc.


The House and Toast Restaurant Technology Prepare for Next 25 Years

The House and Toast Restaurant Technology Prepare for Next 25 Years

The House has been serving Asian-American cuisine in San Francisco’s North Beach neighborhood for a quarter of a century. Serving loyal regulars and adventurous tourists alike, owners Angela and Larry Tse have experienced the growth of San Francisco's foodie culture firsthand.

Type: Case Study

Sponsor: Toast, Inc.


How to Fry Perfect Fresh-Cut French Fries Using Idaho® Potatoes

How to Fry Perfect Fresh-Cut French Fries Using Idaho® Potatoes

This downloadable wall poster provides tips and suggestions for frying perfect fresh-cut french fries using Idaho® potatoes.

Type: Infographic

Sponsor: Idaho Potato Commission


How to Build the Perfect Idaho® Potato Bar

How to Build the Perfect Idaho® Potato Bar

Get expert tips on setting up the perfect potato bar, including potato bar prep, baked potato prep, mashed potato prep and delicious toppings.

Type: Infographic

Sponsor: Idaho Potato Commission


The Software for Self-Ordering Kiosks

The Software for Self-Ordering Kiosks

Self-Ordering Kiosks are one of the hottest technologies in Quick Service and Fast Casual restaurants but choosing the best software can be confusing and often times costly.

Type: Infographic

Sponsor: ADUSA, Inc.


Top Ten List of Things to Look for in Kiosk Self-Ordering Software

Top Ten List of Things to Look for in Kiosk Self-Ordering Software

There are many variables and a lot to consider when looking for the best software to drive your self-ordering kiosks. Perhaps a Top-10 list will help narrow the focus to the most important factors.

Type: White Paper

Sponsor: ADUSA, Inc.


2018 Loyalty Program Consumer Research

2018 Loyalty Program Consumer Research

Learn how today’s consumers feel about loyalty programs in the 2018 Loyalty Program Consumer Research Report.

Type: White Paper

Sponsor: CodeBroker


A Comprehensive Guide to Restaurant Employee Benefits

A Comprehensive Guide to Restaurant Employee Benefits

Guide to Employee Benefits

Type: Guide

Sponsor: TDn2K


Restaurant 2025: Emerging Technologies Destined to Reshape Our Business

Restaurant 2025: Emerging Technologies Destined to Reshape Our Business

Perspectives from more than 250 restaurant operators: anticipating consumer trends and seeking innovations that enhance guest experiences.

Type: White Paper

Sponsor: Oracle


Is Cash Dead in the Hospitality Sector?

Is Cash Dead in the Hospitality Sector?

In this study, Oracle Hospitality asked over 15,000 consumers around the world about their use of cash and other payment methods in restaurants and other food service outlets.

Type: White Paper

Sponsor: Oracle


Cost Control in Food & Beverage: How Technology Can Help Maximize Profits

Cost Control in Food & Beverage: How Technology Can Help Maximize Profits

The research findings are designed to help quantify the significance of back-office functions and, more importantly, shed light on the ramifications they have on so many other facets of the operation.

Type: White Paper

Sponsor: Oracle


Top Tech Trends Reshaping the Restaurant Business in 2018

Top Tech Trends Reshaping the Restaurant Business in 2018

The restaurant industry has always been at the leading edge of technological integration, and 2018 promises to bring more exciting changes.

Type: White Paper

Sponsor: Visual Graphic Systems, Inc. / Studio D Creative


Questions To Ask When Switching To A New Point Of Sale Solution

Questions To Ask When Switching To A New Point Of Sale Solution

It's crucial for any business owner to ask tough questions about their current processes and needs when implementing a new point of sale system.

Type: White Paper

Sponsor: Appetize Technologies Inc.


Building A Better Guest Experience and Maximizing Revenue With Self-Service Kiosks

Building A Better Guest Experience and Maximizing Revenue With Self-Service Kiosks

Self-service kiosks enhance the customer experience in restaurants by cutting down wait times and providing an efficient, secure transaction process. 

Type: White Paper

Sponsor: Appetize Technologies Inc.


Meizhou Dongpo Builds Scalable Business with Toast Enterprise POS System

Meizhou Dongpo Builds Scalable Business with Toast Enterprise POS System

With over 150 locations in China, Meizhou Dongpo has set its sights on similar growth in the U.S. market. To achieve those goals, Meizhou Dongpo chose Toast to support their American ventures.

Type: Case Study

Sponsor: Toast, Inc.


How Toast Mobile Technology Transformed The Listening Room Cafe

How Toast Mobile Technology Transformed The Listening Room Cafe

With full-service table seating and quick turnarounds between live shows, The Listening Room Cafe found that Toast’s powerful mobile solution allowed them to drastically increase efficiency and improve interactions with guests.

Type: Case Study

Sponsor: Toast, Inc.


Via 313 Increases Revenue $10,000 a Week with Toast Restaurant POS

Via 313 Increases Revenue $10,000 a Week with Toast Restaurant POS

Via 313 has come a long way from a single food trailer, now opening multiple brick and mortar locations around the city. With the help of Toast’s powerful mobile POS system, they were able to increase efficiency and drastically reduce costs.

Type: Case Study

Sponsor: Toast, Inc.


Dazzle Jazz Club Hits a High Note with Toast Mobile Tablets and Kitchen Display System

Dazzle Jazz Club Hits a High Note with Toast Mobile Tablets and Kitchen Display System

Located in the heart of Denver, Dazzle is a full-service restaurant and one of the top 100 jazz clubs in the world. Performers are front and center in the 9,000 sq ft venue, which means the service staff must be agile and efficient.

Type: Case Study

Sponsor: Toast, Inc.


5 Ways a Mystery Shopper Program Can Improve the Guest Experience

5 Ways a Mystery Shopper Program Can Improve the Guest Experience

With restaurant operators always looking for ways to gain a competitive edge, investment in a professional mystery shopper program can pay big dividends.

Type: White Paper

Sponsor: 360 Intel


5 Reasons Why Restaurants Need Modern Point of Sale

5 Reasons Why Restaurants Need Modern Point of Sale

From self-service options to table-side ordering, these are the 5 reasons restaurants need a modernized point of sale system.

Type: White Paper

Sponsor: Appetize Technologies Inc.


How Cashless Payments Modernize The Point Of Sale Experience

How Cashless Payments Modernize The Point Of Sale Experience

Mobile, contactless payment technologies drive innovation and convenience at the point of sale for restaurant operators.

Type: White Paper

Sponsor: Appetize Technologies Inc.


Subscribe for QSR trends & news


QSR Industry News

Resources

Quick Service Restaurant Trends

Features

Location, location, location: What makes a good one?