Commentary: Ronald McDonald creator defends character

As tens of thousands sign a petition to retire the famous mascot, the clown's architect wonders where the responsibility belongs.

Sales relationships critical for successful catering program

by Alicia Kelso — Editor, QSRWeb.com

Managers should focus on training, tracking tools, time management and effective strategies.

Trending Now: The growth of see-through food

By Mindy Armstrong

New concept launch: From ideation to franchising

by Alicia Kelso — Editor, QSRWeb.com

Fledgling concept creators discuss challenges, offer tips in starting a restaurant business from scratch.

Dine Out for No Kid Hungry sets ambitious goals

by Kim Williams — Reporter, NetWorld Alliance

Cause-marketing programs provide restaurants with redemption rate incentives.

McDonald’s franchisee embracing green efforts

by Alicia Kelso — Editor, QSRWeb.com

California operators working toward LEED Gold certification.

Where’s the beets? Vegetarian options rare in QSR segment

Analysts say the demand for vegetarianism isn't high enough to warrant a spot on the competitive menu space.

Chains use blogs to offer a kitchen perspective

by Alicia Kelso — Editor, QSRWeb.com

Arby's, Dunkin' Donuts now featuring a behind-the-scenes look from a culinary point-of-view.

Rising food costs are a manageable challenge

by Kim Williams — Reporter, NetWorld Alliance

Record industry sales in March indicate a continued need for consumer focus.

Commentary: The case for online marketing management

How operators can successfully launch a national marketing campaign without wasting materials.

Popeyes relies heavily on existing franchisees for expansion plans

by Alicia Kelso — Editor, QSRWeb.com

Company's four Strategic Plan initiatives have yielded positive results and driven growth.

Nutritional calculators: The diner's guide to healthy eating

by Kim Williams — Reporter, NetWorld Alliance

Restaurants are embracing consumers' demand to know more.

Tasti D-Lite SNAPs into social media loyalty program

by Alicia Kelso — Editor, QSRWeb.com

New platform offers effortless customer incentives through automatic check-ins.

Follow the leader: Menu development for kids

By Cari Price

Decoded: the National Menu Labeling Law

By Lara Baldwin

Pizza Executive Summit 2011 announces speakers, agenda

by Kim Williams — Reporter, NetWorld Alliance

The Pizza Executive Summit, an exclusive executive-only event produced by NetWorld Alliance and hosted by PizzaMarketplace.com, has finalized its keynote…

Commentary: Commercial real estate market rebounding

Asking rents for retail space are at 5-year lows and landlords want to fill their space with qualified tenants.

Burger King revamps marketing plans

by Alicia Kelso — Editor, QSRWeb.com

Quick-service chain burger giant wants to broaden its consumer focus beyond the 18-to-35-year-old male.

Tim Hortons brews up responsibility report, preps for price hikes

by Alicia Kelso — Editor, QSRWeb.com

Some Canadian units have posted signs warning of impending price hikes, anticipated to be 7 cents for a large coffee.

Commentary: Protect sensitive data by improving document management practices

As fraud-related incidents increase within the restaurant industry, secure practices limit risk and improve operational efficiencies.