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Features

Swine flu and restaurants: Tips for protecting your customers and staff

The current scare underscores the need for solid communication with employees and customers.

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Refrigeration options expand beyond cooling

Manufacturers offer solutions from colder hold temperatures to above-store reporting.

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Industry consultants can help QSRs with tough decisions

The economic recession means brands are making hard choices. Outside experts can help.

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Knowing each market essential for QSR growth

Consulting services can help brands know where to build, when to pull out and how to reach local audiences.

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Now is the right time to hire a foodservice consultant

Outside experts provide objectivity and breadth of knowledge in QSR corporate decision making.

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Cupcakes boost Cold Stone Creamery sales

New product line leads to double-digit increase.

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Deep fryer innovations save money, time

New technology developments are designed to help operators cut oil, labor and costs.

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Popeyes rewards its top franchisees with culinary program

The brand's 2008 Gold, Silver and Bronze Plate winners get a taste of Louisiana cuisine in the company's first Popeyes Louisiana Heritage Culinary Institute.

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Krispy Kreme sees promise in ice cream test

Soft serve line boosting traffic in test markets.

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Burger King menu to get creative

New flexible broilers allow the chain to go beyond Whoppers into casual dining fare.

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Church's Chicken sweetens franchising deals

The Southern chicken chain introduces a modular building prototype, leasing packages and more in order to speed up store openings by franchisees.

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Will national menu labeling take hold?

Support grows for federal standards as more communities propose their own rules for calorie count postings. Still, its final format is far from certain.

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McDonald's McCafe beats Starbucks in taste test

During a QSRWeb taste test, McCafe coffees won over Starbucks regulars, but the chain's coffeehouse atmosphere is still preferred.

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McDonald's McCafe line exceeding expectations

The chain's specialty coffees are hitting the mark with consumers and on track for mid-year rollout completion.

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Grandy's heats up its menu, sales

The homestyle chicken chain's venture into spicy menu items helps boost comps and kicks off its first round of limited-time offerings.

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Captain D's: Achieving relevance

New value messaging, updated menu and emphasis on guest service come together to reinvigorate the brand.

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Gold Star branding campaign hits its mark

Small, regional chain finds new media effort affordable and effective.

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From military service to quick-service

Franchise incentives and SBA loan programs help veterans find funding or other assistance.

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Popeyes finds practice makes perfect

The brands' New Orleans stores spend months preparing for Mardi Gras sales.

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Jack in the Box kicks off more reimaging efforts

Rebranding includes new logo, reimaged stores and Web site redesign.

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