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Features

Will national menu labeling take hold?

Support grows for federal standards as more communities propose their own rules for calorie count postings. Still, its final format is far from certain.

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McDonald's McCafe beats Starbucks in taste test

During a QSRWeb taste test, McCafe coffees won over Starbucks regulars, but the chain's coffeehouse atmosphere is still preferred.

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McDonald's McCafe line exceeding expectations

The chain's specialty coffees are hitting the mark with consumers and on track for mid-year rollout completion.

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Grandy's heats up its menu, sales

The homestyle chicken chain's venture into spicy menu items helps boost comps and kicks off its first round of limited-time offerings.

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Captain D's: Achieving relevance

New value messaging, updated menu and emphasis on guest service come together to reinvigorate the brand.

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Gold Star branding campaign hits its mark

Small, regional chain finds new media effort affordable and effective.

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From military service to quick-service

Franchise incentives and SBA loan programs help veterans find funding or other assistance.

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Popeyes finds practice makes perfect

The brands' New Orleans stores spend months preparing for Mardi Gras sales.

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Jack in the Box kicks off more reimaging efforts

Rebranding includes new logo, reimaged stores and Web site redesign.

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Sandwich doing well against gloomy backdrop

Segment's value positioning and offerings' flexibility spur growth.

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Putting the right spin on a PR crisis

McDonald's criticized for an employee's denied workers' comp claim after he was shot saving a customer.

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Finding the ROI in sustainable practices

Taking small steps can prove cost saving from the start.

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Krystal moves forward in new markets

Company plans new stores, products in coming year.

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How safe will QSRs play it this year?

Operators likely to avoid menu experiments; rollouts may be put on hold.

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NAFEM, FS/TEC highlight cost-effective restaurant solutions

Despite worries over the economy, show floor busy with operators, foodservice equipment dealers.

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NAPICS 2009 to serve operator tips

North American Pizza & Ice Cream Show to offer info on staying profitable in tough times.

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Five cool things at the NAFEM, FS/TEC shows

Equipment, technology manufacturers' new products pique attendees' interest.  

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QSRs fight for shoppers' dollars

Food court brands step up efforts to maintain market share in light of reduced retail traffic.

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Restaurants hit by Heartland data breach

With literally tens of millions of card transactions at risk, malware found on the server of Heartland Payment Systems may make history.  

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NAFEM, FS/TEC to open next week

Co-located manufacturing, technology shows to feature innovations in foodservice industry.

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