Features
Check out the two new 'Windows' now open for mobile POS
by Will Hernandez — Editor, NetWorld Media Group
A new partnership between Microsoft and PayPal opens the door for PayPal Here to run on any device running Windows 8.1, and Panasonic is releasing a new…
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From lawsuits to 'factory food': 6 things wrong with McDonald's
by Nicole Troxell — Associate Editor, Networld Media Group
The Board of Directors of McDonald's Corporation announced that President and Chief Executive Officer Don Thompson will retire March 1, 2015, after almost 2…
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Weaving a loyal web: 3 steps to integrate social into loyalty marketing
Ninety percent of loyalty program members desire ongoing communications from the programs in which they participate.
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Fans showed up for free ice cream, were challenged to 'pay it forward'
by Brenda Rick Smith — Editor, Networld Media Group
Cold Stone Creamery is sending its Random Acts of Cold Stone team around the country giving away free ice cream. In return, the team is challenging fans to…
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State of the Union puts minimum wage, 30-hour work week, joint employer issues in the spotlight
by Brenda Rick Smith — Editor, Networld Media Group
It's been a busy week in Washington. From the State of the Union address to the Supreme Court to more on the minimum wage, here's a round-up of hot public…
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Why operators need to know about patent trolls
by James Bickers — Editor, Networld Alliance
Patent trolls could cost restaurants money and slow innovation. Here's what operators need to know about patent trolls.
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Limited-time offer, long-time benefits
Seasonal flavors are more popular than ever: Tehnomic reports that two-thirds of consumers said they’d be likely to order limited-time-offer foods that match…
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How QSRs are hitting on the customization trend
Forty percent of consumers consider menu variety to be extremely or very important to them when choosing a QSR, almost regardless of their age, gender, income…
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Mobile strategies should align your customers’ needs with your business goals
Instead of chasing the latest fads, your mobile strategy must add real value to the consumer and enhance their experience at your stores to be successful.
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Strong growth ahead in 2015, predicts the IFA, but threats are looming
While the economic forecast is strong, headwinds caused by the NRLB's joint employer ruling, minimum wage hikes and ACA implementation could curtail QSR…
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Building genuine customer engagement in an Instagram world
Instead of exhausting yourself trying to change customer behavior, take the necessary steps to minimize the distractions cell phones can present.
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How to fight rising food costs before they hurt your business
Shop around for food networks or buying groups, which offer better collective buying power.
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What to consider when implementing a restaurant kiosk
by Nicole Troxell — Associate Editor, Networld Media Group
A majority -- 88 percent -- of restaurant patrons indicate a preference for self-service technology at their table, while 12 percent indicated a preference for…
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Wetzel's Pretzels adds digital animation to tell product story
by Alicia Kelso — Editor, QSRWeb.com
The animated digital boards were unveiled in November at Wetzel's Disneyland location and have exceeded expectations.
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Executive round table: Quick-service industry leaders make their 2015 predictions
by Alicia Kelso — Editor, QSRWeb.com
Localization, transparency and a healthy/indulgent spectrum are expected to accelerate in '15, as are mobile ordering and catering.
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QSRs shift models to 'go where the consumers are'
by Alicia Kelso — Editor, QSRWeb.com
Mobile initiatives, bigger marketing budgets, franchising growth and unprecedented headwinds grabbed headlines this year for the QSR segment.
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Sugar and spice and everything breakfast: 2014 on the menu
by Alicia Kelso — Editor, QSRWeb.com
Breakfast, beverage and retail categories accelerated this year, while operators embraced meaty offerings, despite record-high protein prices.
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McDonald's plans to shrink menu, ingredient lists
by Alicia Kelso — Editor, QSRWeb.com
McDonald's has moved from a division structure to a structure that empowers regions to execute their marketing and menu plans toward their specific…
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Krispy Kreme sales, traffic jump as company begins loyalty program test
by Alicia Kelso — Editor, QSRWeb.com
Customers can sign up for the program through their iPhone or Android device and earn reward 'Treats' for future purchases. A national roll out is expected in…
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Competition for talent among hot trends for employers in 2015
by Brenda Rick Smith — Editor, Networld Media Group
The upswing in the economy means competition for talent will heat up in 2015. That means employers need to up their game when it comes to attracting and…
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