QSRs, fast casuals provide table service with RFID technology

by Nicole Troxell — Associate Editor, Networld Media Group

As the restaurant industry trends toward using more and more technology to enhance customer experience, age old problems like searching for a guest’s table are…

Checkers and Rally's capitalize on dessert trends in new Sweet Side menu

by Nicole Troxell — Associate Editor, Networld Media Group

Everyone has a sweet tooth, but the question is, what are the flavors that customers most crave?

Marco's COO predicts real estate pressure, higher prices for restaurants this year

by Nicole Troxell — Associate Editor, Networld Media Group

Technomic research recently predicted that the $680 billion restaurant industry will see three percent growth in 2015. What else can industry leaders expect in…

Can Galardi rev up a new generation of Wienerschnitzel fans?

Wienerschnitzel's Chief Visionary Officer is hoping to introduce the 53-year-old hot dog brand to a new, young audience through strategic sponsorships.

Sometimes love just ain't enough: #McDonaldsPayment brings out the crazy all over Twitter

McDonald's now infamous Super Bowl ad promoting its new campaign of accepting hugs for payment has exploded on Twitter, and not in the gentlest of ways.

Check out the two new 'Windows' now open for mobile POS

by Will Hernandez — Editor, NetWorld Media Group

A new partnership between Microsoft and PayPal opens the door for PayPal Here to run on any device running Windows 8.1, and Panasonic is releasing a new…

From lawsuits to 'factory food': 6 things wrong with McDonald's

by Nicole Troxell — Associate Editor, Networld Media Group

The Board of Directors of McDonald's Corporation announced that President and Chief Executive Officer Don Thompson will retire March 1, 2015, after almost 2…

Weaving a loyal web: 3 steps to integrate social into loyalty marketing

Ninety percent of loyalty program members desire ongoing communications from the programs in which they participate.

Fans showed up for free ice cream, were challenged to 'pay it forward'

by Brenda Rick Smith — Editor, Networld Media Group

Cold Stone Creamery is sending its Random Acts of Cold Stone team around the country giving away free ice cream. In return, the team is challenging fans to…

State of the Union puts minimum wage, 30-hour work week, joint employer issues in the spotlight

by Brenda Rick Smith — Editor, Networld Media Group

It's been a busy week in Washington. From the State of the Union address to the Supreme Court to more on the minimum wage, here's a round-up of hot public…

Why operators need to know about patent trolls

by James Bickers — Editor, Networld Alliance

Patent trolls could cost restaurants money and slow innovation. Here's what operators need to know about patent trolls.

Limited-time offer, long-time benefits

Seasonal flavors are more popular than ever: Tehnomic reports that two-thirds of consumers said they’d be likely to order limited-time-offer foods that match…

How QSRs are hitting on the customization trend

Forty percent of consumers consider menu variety to be extremely or very important to them when choosing a QSR, almost regardless of their age, gender, income…

Mobile strategies should align your customers’ needs with your business goals

Instead of chasing the latest fads, your mobile strategy must add real value to the consumer and enhance their experience at your stores to be successful.

Strong growth ahead in 2015, predicts the IFA, but threats are looming

While the economic forecast is strong, headwinds caused by the NRLB's joint employer ruling, minimum wage hikes and ACA implementation could curtail QSR…

Building genuine customer engagement in an Instagram world

Instead of exhausting yourself trying to change customer behavior, take the necessary steps to minimize the distractions cell phones can present.

How to fight rising food costs before they hurt your business

Shop around for food networks or buying groups, which offer better collective buying power.

What to consider when implementing a restaurant kiosk

by Nicole Troxell — Associate Editor, Networld Media Group

A majority -- 88 percent -- of restaurant patrons indicate a preference for self-service technology at their table, while 12 percent indicated a preference for…

Wetzel's Pretzels adds digital animation to tell product story

by Alicia Kelso — Editor, QSRWeb.com

The animated digital boards were unveiled in November at Wetzel's Disneyland location and have exceeded expectations.

Executive round table: Quick-service industry leaders make their 2015 predictions

by Alicia Kelso — Editor, QSRWeb.com

Localization, transparency and a healthy/indulgent spectrum are expected to accelerate in '15, as are mobile ordering and catering.