Next up for QSR: Adaptive drive-thru digital menu boards

Given that almost two-thirds of sales come from drive-thru customers, this segment represents the single largest opportunity to improve revenues and…

Mobile payments: Where the consumers are going

by Alicia Kelso — Editor, QSRWeb.com

To approach mobile payments, make sure your guests want it, that you have the right infrastructure in place and that you have a plan for the data you can…

Wendy's plans to refine value messaging after 'challenging' Q3

by Alicia Kelso — Editor, QSRWeb.com

CEO admits to winning some share from a struggling McDonald's.

Four ways the game has changed for restaurant brands

Nimbleness, dynamic customer relationships, customization and millennial insights are all key to brand success, says FOCUS Brands CEO Steve DeSutter.

5 tips to promote upcoming events at your restaurant

Work with local businesses and non-profits to promote your restaurant’s event, tie them to your event theme and encourage a co-sponsorship.

How some restaurant operators plan to navigate higher minimum wages

by Alicia Kelso — Editor, QSRWeb.com

Restaurant patrons across age groups and political orientations support increasing the minimum wage and adjusting it annually for inflation.

Order kiosks making a comeback in the restaurant industry

by Nicole Troxell — Associate Editor, Networld Media Group

Millennials are accustomed to technology and like a sensory experience – to touch and feel things – and kiosks give them that opportunity.

Burger King eyes breakfast as a 'long-term play'

by Alicia Kelso — Editor, QSRWeb.com

The company has opened 701 net new restaurants in a trailing 12-month basis, its highest level ever and an 18-percent year-over-year increase.

Why catering is a good idea for Taco Bell and QSRs

by Alicia Kelso — Editor, QSRWeb.com

QSRs have ecosystem advantages to add catering, such as fixed assets and real estate, as well as media power.

Arby's Halloween meat promo scares up a reaction

by Brenda Rick Smith — Editor, Networld Media Group

Arby's embraced the whole meat trend in an interesting new way on Halloween by offering to add bacon to any order if the customer said the magic words: "Trick…

Four reasons digital screens are more than menu boards

by Brenda Rick Smith — Editor, Networld Media Group

Engaging digital signage can be a key differentiator in the customer experience by educating guests about menu items, driving craving, reducing perceived wait…

Millennial demand for protein has operators getting creative to navigate high costs

by Alicia Kelso — Editor, QSRWeb.com

Consumers are now more concerned about quality, sourcing and flavor than costs.

Taco Bell's new mobile app the brand's 'biggest innovation since the drive-thru'

by Alicia Kelso — Editor, QSRWeb.com

Taco Bell fans can order ahead, pay, gift and 'Rotate to Reorder.' The company also announced a catering and Google Glass training test.

Who's the boss? Tips for avoiding joint employer liability

by Brenda Rick Smith — Editor, Networld Media Group

Franchisors must clearly define their roles to exclude control over the terms and/or conditions of franchisee's employees.

Prognostication: 2015 menu trends

by Alicia Kelso — Editor, QSRWeb.com

Beverages, micro-local, crowdsourcing and increased competition from nontraditional foodservice outlets are all expected to shape the restaurant landscape in…

Think the QSR segment is in trouble? Consider Sonic

by Alicia Kelso — Editor, QSRWeb.com

Sonic has dedicated a lot of resources to make sure it's ready for any launch, beginning a promotion before it goes to TV.

Will Apple Pay be good, bad or neutral for the restaurant industry?

Seth Priebatsch, LevelUp's Chief Ninja, prognosticates about the future of Apple's mobile payments platform as it applies to restaurant chains.

How to make more money and have more fun: An unconventional perspective

by Alicia Kelso — Editor, QSRWeb.com

The best-selling author believes hard work and excellence are the two keys needed for success.

McDonald’s 'aggressive change' includes localization, digitization

by Alicia Kelso — Editor, QSRWeb.com

The company is betting on 'Experience of the Future' initiative to stop hemorrhaging sales.

Panera, Chipotle set sustainability standards by starting small, thinking big

by Alicia Kelso — Editor, QSRWeb.com

The biggest opportunities to save come with packaging and waste initiatives.