Features
5 steps for keeping your restaurant from getting ICE'd
by Brenda Rick Smith — Editor, Networld Media Group
The US government has stepped up its immigration enforcement efforts in recent years, and all employers -- not just large ones, or ones that employ…
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Industry trends: Consumers will spend more for transparency, authenticity, safety
by Alicia Kelso — Editor, QSRWeb.com
Watch for menu trends at airport bars and lounges, Hollywood and convenience stores.
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Nine keys for driving speed of service
by Brenda Rick Smith — Editor, Networld Media Group
Restaurants can become victims of their own success when high volume slows down service. Check out these tips for satisfying the need for speed.
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Firehouse CEO: Restaurant industry dealing with unprecedented headwinds
by Alicia Kelso — Editor, QSRWeb.com
Union activism, food costs, data breaches and minimum wage debates are just part of the 'external factors' facing restaurant operators.
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Fast casual execs weigh successes and failures of QSR segment
by Alicia Kelso — Editor, QSRWeb.com
The worst attribute about QSR, attendees agreed, is inconsistency – of quality, service, cleanliness, etc.
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Taco Bell breakfast achieving profitability in first year
by Alicia Kelso — Editor, QSRWeb.com
Sunday, Monday and Tuesday breakfast business at Taco Bell now outsells the brand's signature late-night daypart.
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How to use technology to turn customers into loyalists
by Alicia Kelso — Editor, QSRWeb.com
There is no longer a one-size-fits-all approach to marketing; technology is personalizing the customer experience.
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Where's my (your) money? Overcoming mobile payment growing pains
Having the ability to send relevant promotions, rewarding users with instant incentives and providing security thresholds are critical components.
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Serving up guest Wi-Fi? It's not as easy as it looks
A franchisee simply plugging in a wireless router with password protection (if that) is a reckless strategy, exposing both customers and store data to the…
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And, action: Culver's turns to Instagram videos to attract millennials
by Alicia Kelso — Editor, QSRWeb.com
Video marketing is becoming more popular because it takes a 'deeper dive' into the story brands want to tell.
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Reducing food waste can improve the bottom line and the environment
by Brenda Rick Smith — Editor, Networld Media Group
A study commissioned by the Food Waste Reduction Alliance found that approximately 80 billion pounds of food are discarded into US landfills every year, with…
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Apple Pay's impact on restaurant loyalty marketing
Focusing on the creation of an experience that’s easy for the customer, instead of optimal for the brand, makes customers feel like VIPs.
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How to cultivate a loyal guest at your restaurant
Loyal guests don’t just randomly happen: they are cultivated through good food and great experiences.
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5 restaurant redesigns to reduce energy costs
For all these energy upgrades, it’s important to think long term and consider the entire life cycle of the technology in question.
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Report: Restaurant mobile websites slow to load digital orders
by Alicia Kelso — Editor, QSRWeb.com
If mobile websites included a click-to-order button that routed customers to a geolocation API, the brands' mobile experiences would be better suited to handle…
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Experts share insights on millennial dining-out decisions
by Brenda Rick Smith — Editor, Networld Media Group
Shaped by user-centric devices and the Great Recession, value-conscious millennials are looking for great experiences that are friction-free.
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Why you'll abandon your mobile app within the next two years
Focus on optimizing your marketing and grow your database in preparation for Apple Pay being adopted by your customers.
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New guide caters to restaurateurs, retailers looking to boost income with ATMs
'How to Profit from ATMs: A Guide for Retailers and Restaurateurs' delivers 40 pages packed with essential information about the business of owning, operating…
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Dunkin' Donuts ready for mobile ordering test
by Alicia Kelso — Editor, QSRWeb.com
The test will take place in the fourth quarter, with an anticipated app update to support ordering in the beginning of 2015.
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Panasonic bets on growth of drive-thru digital menu boards
by Alicia Kelso — Editor, QSRWeb.com
Because of the heavy traffic volume at the drive-thru, Panasonic's Jeff Pinc said the industry is in the beginning stages of wide adoption of outdoor digital…
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