What does your brand’s employee training have to do with how well you compete in the crowded restaurant marketplace? If you attended the Nov. 14 webinar, Turning Training into a Competitive Advantage, you would answer that question with an unequivocal, "Everything!"
The jam-packed hour-long session, which featured veteran restaurant learning and development expert Tanny Nanda and Wisetail Learning Management System’s Mike Davis, shared clever and cutting-edge developments in this critical field, and tips to make them work for your brand's particular training needs.
For instance, what do you know about micro-learning? In the webinar, Nanda explained that this approach has proven extremely successful, not only in getting employee buy-in on instructions, but also in getting the information to stick in ways that few other methods can accomplish.
Speaking of buy-in, what really works when getting chain leadership to put both money and support into a particular training approach? Nanda and Davis shared valuable information that helps ensure the program you’re working with is, indeed, working, and how to then get support from the C-suite for expanding that effort.
And finally, what results should leadership expect from the right training approach and how much can it affect the bottom line? This session also provides insight into answering those critically important questions.
All of this and much more is covered in the free webinar replay, which only requires an investment of about an hour of your time. You can do just that by clicking here.
Award-winning veteran print and broadcast journalist, Shelly Whitehead, has spent most of the last 30 years reporting for TV and newspapers, including the former Kentucky and Cincinnati Post and a number of network news affiliates nationally. She brings her cumulative experience as a multimedia storyteller and video producer to the web-based pages of Pizzamarketplace.com and QSRweb.com after a lifelong “love affair” with reporting the stories behind the businesses that make our world go ‘round. Ms. Whitehead is driven to find and share news of the many professional passions people take to work with them every day in the pizza and quick-service restaurant industry. She is particularly interested in the growing role of sustainable agriculture and nutrition in food service worldwide and is always ready to move on great story ideas and news tips.