News & Media From S.A. Whitehead
Bless Wendy's little oxymoronic heart for new 'giant junior' burger
by S.A. Whitehead — Food Editor, Net World Media Group
It had to happen. In this day of "fake news" and "alternate facts," we all just kind of knew restaurant chains would not be far behind. Alas, this week…
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Top take-homes in teaching restaurant tech to work together
by S.A. Whitehead — Food Editor, Net World Media Group
Competition and narrow margins in the restaurant business demand a nip-and-tuck approach to efficiency. Uncle Maddio's recently worked with ParTech to…
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In 'Game of Thrones' age, Arby's intros the inevitable: Giant turkey legs
by S.A. Whitehead — Food Editor, Net World Media Group
Grab your animal-skin coats and head to Arby's for a grab-stick of gobbler beginning this Sunday.
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Fazoli's 'Comeback Kid' shares turnaround story at London summit
by S.A. Whitehead — Food Editor, Net World Media Group
"It was ugly," Fazoli's President and CEO Carl Howard exclaimed as he detailed the state of the chain when he arrived to lead it nine years ago. "I mean…
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Play now or Pay later: Webinar relays KFC and Pizza Hut lessons on loyalty and mobile ordering
by S.A. Whitehead — Food Editor, Net World Media Group
KFC and Pizza Hut put their loyalty and mobile ordering experience on the chalkboard.
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London Summit: Coyote Ugly's key considerations before taking on the world
by S.A. Whitehead — Food Editor, Net World Media Group
Coyote Ugly has learned to speak a lot of different languages along its path to global growth. Here, one of the chain's leaders shares the key elements for any…
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'The Franchise Handbook' author says innovation is path to restaurant royalty
by S.A. Whitehead — Food Editor, Net World Media Group
"The Franchise Handbook" author Carl Reader tells London audience that innovation sets the winners apart from the others in today's restaurant business.
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Show and tell: Coolgreens demonstrates how 'picturing' community health can be profitable
by S.A. Whitehead — Food Editor, Net World Media Group
Oklahoma-based Coolgreens defines itself through community health, and as the chain expands, it will spread that idea in a very visual way.
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LEON co-founder: 'How we built an upscale QSR for heaven'
by S.A. Whitehead — Food Editor, Net World Media Group
As co-owner and CEO of LEON, a 50-unit brand based in London, John Vincent talks and acts like a man who is as far from an evangelist as you can get. Yet, when…
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Chipotle and the 'elephant in the dining room'
by S.A. Whitehead — Food Editor, Net World Media Group
The restaurant industry and its players are exhaling today after news that Chipotle might be able to overcome its food safety woes of last week and the…
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Brand resurrection? Chipotle might just pull it off
by S.A. Whitehead — Food Editor, Net World Media Group
Norovirus outbreak and rat infestation behind it, Chipotle's leadership says the brand is moving on.
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Arby's goes a little 'foodie' with ol' Porky
by S.A. Whitehead — Food Editor, Net World Media Group
Arby's is not only putting all its guns behind its "We have the meats" branding, but it's also getting a little "foodie-esque" in the process. For proof, look…
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Webinar: The Halal Guys shares 3 loyalty lessons with big pay-offs
by S.A. Whitehead — Food Editor, Net World Media Group
The Halal Guys Marketing Director Andrew Eck related valuable information in the hour-long session, including three principles that he said brands must keep in…
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It’s a jungle out there, all right, and its name is Amazon
by S.A. Whitehead — Food Editor, Net World Media Group
There may never be a more fitting name than that of Amazon, the mega online retailer that has come to demonstrate what the term “It’s a jungle out there…
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Subway's new stores get 'fresh' with diners
by S.A. Whitehead — Food Editor, Net World Media Group
Though so-called "brand refreshes" happen all the time among QSR chains, few concepts have taken the term, "refresh" as literally as Subway with its new…
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Domino's moo-ves in to milk some action from 'Cow Appreciation' events
by S.A. Whitehead — Food Editor, Net World Media Group
What do you do when a competitor has a really good annual promotion that they thought of first? If you're Domino's, you apparently tell the competition to…
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Be my 'bBff': Marketing guru says best brands 'participate' in diners' lives
by S.A. Whitehead — Food Editor, Net World Media Group
Brands with the most loyal and committed customers know you only earn super-loyalty when you participate in customers' lives, says veteran marketing guru…
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Diners dump buckets full of criticism on KFC's 'robotic' colonel
by S.A. Whitehead — Food Editor, Net World Media Group
Ok, just going to tell you right off, fair reader, that though I am a journalist and pledged to stay fervently objective, I've decided to go a bit subjective…
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Free smartphones, campground delivery among pizza promos for Independence Day
by S.A. Whitehead — Food Editor, Net World Media Group
Independence Day weekend beckons, and some have clearly pulled out all the wheel chocks to pull in new and returning customers.
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The Halal Guys loyalty story to headline July 13 webinar
by S.A. Whitehead — Food Editor, Net World Media Group
The Halal Guys have had enormous success with their well-researched loyalty program, which the brand's leadership with share with our readers during a July 1…
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