Social media report: What consumers are saying about restaurants

by Valerie Killifer — senior editor, NetWorld Alliance

Foodservice Social Media Universe keynote speaker Jason Falls highlights who's winning and losing the social media conversation.

Restaurants leverage football season for new promotions

by Alicia Kelso — Editor, QSRWeb.com

Television campaigns pick up and new themed products roll out.

Tools for foodservice social media campaigns

A social media expert reviews lessons learned from the Foodservice Social Media Universe event.

Protests force KFC to close all Pakistan restaurants

September 21, 2012

About a week after a KFC, Hardee's and Krispy Kreme units were torched amid protests in Lebanon, parent company Yum! Brands has announced it is closing all of…

How Burger King UK gained customer satisfaction share

by Alicia Kelso — Editor, QSRWeb.com

September 21, 2012

According to a recent report from the National Customer Satisfaction Index, Burger King has shown the most improvement in customer satisfaction among guests in…

Perka integrates social media into customer loyalty platform

September 21, 2012

Perka has added new social media promotion features to its mobile marketing and loyalty platform. The objective is to make it easier for merchants to engage…

Bojangles' CEO discusses company's fast growth

September 21, 2012

Bojangles' CEO Randy Kibler appeared on CNBC's Squawk Box with Joe Kernen this week to discuss the company's fast-paced growth.

Krispy Kreme celebrates National Coffee Day with giveaway

September 21, 2012

On Sept. 29, Krispy Kreme will commemorate National Coffee Day 2012 with a free 12-ounce cup of coffee at participating U.S. and Canada locations. No purchase…

Long John Silver's raises funds for Children's Miracle Network

September 21, 2012

Louisville, Ky.-based Long John Silver's will host a promotion Sept. 26 to raise money for the Children's Miracle Network Hospital, the chain's national…

Free webinar on avoiding customer data breaches

September 21, 2012

Restaurants are a prime target for cyber criminals, and the success rate of their exploits and the financial damages they inflict are staggering: The average…

Yum! Brands increases dividend by 18 percent

September 21, 2012

Yum! Brands Inc.'s board of directors approved an 18-percent increase in the company's quarterly dividend. The quarterly cash dividend will increase from 28.…

McDonald's lifts dividend by 10 percent

September 21, 2012

On Thursday, McDonald's board of directors declared a quarterly cash dividend of 77 cents per share of common stock payable on Dec. 17, 2012, to shareholders…

The sustainability playground: sustainability defined

by Suzy Badaracco — President, Culinary Tides Inc

Sustainability can be broken into the branches of organic, local, seasonal, green and ethical.

Product introductions boost Carl's Jr., Hardee's sales

by Alicia Kelso — Editor, QSRWeb.com

The company mulls an increase in co-branded concepts with Red Burrito and Green Burrito.

Cousins Subs launches program to ignite franchise growth

September 20, 2012

To spark franchise growth, Wisconsin-based Cousins Subs has a new Founders Program that will put nearly $100,000 back into the hands of franchisees who invest…

Study: Five Guys is America's favorite burger chain

September 20, 2012

Five Guys is continuing to gain ground and fans across the country, according to a new survey from Market Force Information. In an industry survey of more than…

Groupon launches service to keep credit card transactions low

September 20, 2012

Groupon has announced the launch of Groupon Payments, a payments service backed by a guarantee to be the lowest cost option for a company’s merchants to accept…

McDonald's offerng payroll cards to employees

September 19, 2012

McDonald's USA has selected FSV Payment Systems Inc. to be its provider of payroll card services for all of McDonald's company-owned restaurants. The…

Cinnabon marks 25th anniversary with giveaway promotion

September 19, 2012

Cinnabon is celebrating the 25th anniverary of its popular Minibon menu item- a mini version of the brand's signature cinnamon rolls - by offering Facebook…

Chick-fil-A agrees to end donations to anti-gay organizations

September 19, 2012

According to a release issued today by The Civil Rights Agenda (TCRA), Chick-fil-A has agreed to cease its support of organizations with anti-gay "political…