Star’s Christine Duffy Is Honored With RSPA’s W2W 2022 Leader Of The Year Award

Christine Duffy, Director of Distribution Sales at Star Micronics America, has been honored with RSPA's W2W 2022 Leader of the Year Award!

Tims China partners with Easy Joy convenience stores

July 25, 2022

TH International Limited, the exclusive operator of Tim Hortons coffee shops in China, has announced a collaboration with Easy Joy, China's largest convenience…

McDonald's adds unusual side dish in Thailand

July 25, 2022

As a potato shortage causes some QSRs to rethink French fries as a side dish, McDonald's is thinking outside the French fry box. The brand is offering Japanese…

4 Signs that Your Customer Service Team Needs Additional Training

Every time your staff serves a client quickly, efficiently and courteously, you may be gaining a returning customer. But when crew members are not adequately…

Drive-thru dining gaining ground

July 22, 2022

Weekly restaurant visits are gaining, dining out intentions are positive and special dining occasions are coming back, according to a quarterly consumer survey…

Jollibee opens in Queens, New York

July 22, 2022

Chicken brand Jollibee opened in the Jamaica neighborhood of Queens, New York on July 21, 2022. The store marks the second location in the city's largest…

Yum China begins construction on supply chain center

July 22, 2022

Yum China Holdings Inc. has announced the construction of its Yum China Supply Chain Management Center in Shanghai's Jiading district. The 61,000 square meter…

Sbarro receives 'Great Place to Work' certification

July 22, 2022

Sbarro has received a Great Place to Work certification. Great Place to Work is a global company that rates workplace culture, according to a press release.

McDonald's offers green tea pork burger

July 22, 2022

McDonald's is stepping outside the box with the addition of its new Boseong Green Tea Pork Burger, but it's only available in South Korea, according to a…

How marketing has changed for QSRs

by Jeff Haws — Senior Content Marketing Manager, MessageGears

QSR marketing has changed. Yes, there's still TV, radio and display, but local-level and digital advertising has gotten popular as well.

Watsonville, California Taco Bell to reopen after remodel

July 21, 2022

The Watsonville, California, Taco Bell has been remodeled and will reopen July 22, according to a press release.

DoorDash, Uber Eats face slowing growth

July 21, 2022

Food delivery apps DoorDash and Uber Eats are facing slow growth after two years of massive growth due to COVID-19 and making a big marketing push to get back…

Marco's Pizza franchisees to open in former Virginia Pizza Hut space

July 21, 2022

Marco's Pizza franchisees Brandon Hudson and Damion Mason will open their sixth restaurant in the Richmond, Virginia, area. The move marks the 11th Marco's…

Yum Brands releases annual Citizenship & Sustainability Report

July 21, 2022

Yum Brands has released its Global Citizenship & Sustainability Report, highlighting the Company's strategic investments in socially responsible growth…

How kiosks can help QSRs fight mounting inflation

by Dinesh Saparamadu — CEO, Applova Inc.

Kiosks eliminate the need to roster more staff or hire temp workers during rush hours. With kiosks, QSRs will see a sizable contraction in labor costs.

Focus brands hires franchise sales SVP

July 20, 2022

Focus Brands, the parent company of Auntie Anne's, Carvel, Cinnabon, Jamba, McAlister's Deli, Moe's Southwest Grill and Schlotzsky's, has hired Mike Woodward…

Andy's Frozen Custard to open in Tampa Bay area

July 20, 2022

Andy's Frozen Custard will open in Tampa Bay, Florida, in September. The store will be located at 14385 U.S. Highway 301, according to a press release.

Dine-in not regaining popularity, take-out gains steam

July 20, 2022

Despite the fact all restaurants are completely open for dine-in, after two years of closures and restrictions due to the COVID-19 pandemic, the number of…

Chill-N Nitrogen Ice Cream opens in San Antonio, Texas

July 19, 2022

Chill-N Nitrogen Ice Cream has opened in San Antonio in the Alon Town Center. The San Antonio Chill-N is owned and operated by local resident and entrepreneur…

McDonald's group back 'no confidence vote' against brand's top leadership

July 19, 2022

A group of McDonald's franchisees back a vote of "no confidence" against the brand's top leaders, according to a CBNC report.