News & Media
Chick-fil-A tests new fall milkshake offering
September 24, 2021
Chick-fil-A is testing a new seasonal milkshake and customers in Salt Lake City will help the company decide whether to make it a menu item nationwide…
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Whataburger teams with Igloo for iconic merchandise
September 24, 2021
Igloo and Whataburger have teamed up to offer a cooler and fanny pack with the company's signature orange and white stripes, according to a press release. The…
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Impossible Pork to launch in Hong Kong
September 24, 2021
Impossible Foods has announced the commercial launch of Impossible Pork Made from Plants on Oct. 4 in Hong Kong and in Singapore later this fall, according to…
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Future of ghost kitchens not just smarter, it’s tastier
by Buck Jordan
Ghost kitchens allow brands to test innovations without risk. Buck Jordan, founder & CEO of Wavemaker Labs, believes ghost kitchens provide 24/7 opportunities…
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Wendy's, Popeyes execs to discuss menu updates at 1-day virtual seminar
Amy Alarcon, vice president of culinary innovation at Popeyes Louisiana Chicken, and John Li, vice president of culinary innovation of Wendy’s, will discuss…
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Multi-unit franchisees to re-introduce A&W to Arnold, Missouri
September 23, 2021
A&W is returning to Arnold, Missouri. With plans to open by mid-October, the new location will be owned by Jim Sprick and Jim Sill. The pair previously…
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Franchise experts offer insight, best practices for attaining success
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Four franchise industry leaders shared tips, insight and best practices for achieving success as a franchise and franchisee at the 2021 Restaurant Franchising…
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Sabir Sami promoted to KFC division CEO
September 22, 2021
Yum! Brands, Inc. has announced the promotion of Sabir Sami to KFC division CEO, effective January 1, 2022. Sami, a 12-year veteran of the company, who…
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U.S. restaurants continue gradual recovery, dine-in still down
September 21, 2021
Despite inclement weather and the delta variant spread, consumer online and physical restaurant visits continue to recover from last year's steep declines.
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Odd Burger to open in Waterloo, Ontario
September 21, 2021
Odd Burger will open a Waterloo, Ontario, Canada, location on Sept. 29. The company recently finished construction on the 1,021-square-foot store, according to…
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Wetzel's Pretzels partners with Phillips 66
September 21, 2021
Wetzel's Pretzels has announced a franchise opportunity with the Phillips 66 family of brands, according to a press release. The Wetzel's and Phillips 6…
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Andy's Frozen Custard is all about quality and complex simplicity
by Mandy Wolf Detwiler — Editor, Networld Media Group
Andy's Frozen Custard, which operates 100 stores, follows an operational philosophy of 'complex simplicity' and it's proven key to making the brand a standout…
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Retailers challenged by ‘ghosting’ employees
September 21, 2021
The advent and continuation of the coronavirus has made hiring and retaining employees a tough challenge for all businesses big and small, and now a new trend…
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Burger King enters crypto game to celebrate new meals
September 21, 2021
To continue the hype around the Burger King Keep It Real Meals, Burger King is partnering with NFT marketplace Sweet to deliver digital collectibles via…
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Many QSR customers not happy with drive-thrus, would welcome automation
September 21, 2021
More than half of Americans, 65%, who visited QSRs in the last six months have had an unpleasant drive-thru experience, according to a Harris Poll survey…
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Jack in the Box opens in Houston
September 21, 2021
Jack in the Box has opened in Houston. The location marks the 90th for franchise group HV Restaurants, led by partners Manny Colorado and Mohammed Ahmed. The…
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McDonald's Happy Meals to transition to sustainable plastics, fibers by 2025
September 21, 2021
McDonald's will offer more sustainable Happy Meal toys, according to a CNBC report, and the company pledges to reduce its plastic in Happy Meal toys offers by…
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Krispy Kreme celebrates World Gratitude Day with BOGO offer
September 21, 2021
Today is World Gratitude Day, and Krispy Kreme is celebrating by offering a buy one, get one free promo for the entire week, according to a press release.
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Subway sales up following historic brand refresh
September 21, 2021
Subway's Eat Fresh Refresh campaign, which featured its biggest menu changes, is also playing a major role in its sales momentum since the start of 2021…
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McDonald’s to add assistive technology for blind customers to all US company-owned stores
September 20, 2021
McDonald's will add assistive technology for blind customers at all company-owned restaurants in the U.S. by the end of this year, according to a report in The…
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