Restaurant transactions down 8% amid COVID-19

March 23, 2020

With the coronavirus pandemic spreading throughout the country, more people working from home and social distancing guidance in place, U.S. restaurant customer…

Restaurant industry urging Americans to join #TheGreatAmericanTakeout

March 23, 2020

In response to the coronavirus' negative economic impact on the restaurant industry, a coalition of restaurants including Panera Bread, Noodles & Company…

Is your restaurant speaking the COVID-19-era customer's language?

by S.A. Whitehead — Food Editor, Net World Media Group

The seismic shift that COVID-19 has put on everything about restaurant "life as usual" demands an equally substantial shift in marketing and communication…

Pickup Pods offer food delivery solution for apartment, office dwellers

March 20, 2020

As restaurants increasingly move toward contactless and other forms of food delivery, the makers of an IoT-enabled system for doing just that, called Pickup…

Jack in the Box discounts app orders

March 20, 2020

Jack in the Box is giving customers an incentive to use the company's mobile app for ordering by offering 25% off the entire order when it's placed via the…

Smashburger, AMC Theatres execs among leaders weighing in on COVID-19, shrinking kitchens

by Cherryh Cansler — Editor, FastCasual.com

Leaders from AMC Theaters, Wing Zone, Smashburger, Four Foods Group and Middleby discuss how they are changing their kitchen designs to stay profitable, while…

Some COVID-19 aid for foodservice now a reality, more coming

March 19, 2020

After signing the coronavirus relief package into law late Wednesday, restaurateurs and the people they employ are all waiting to see how the aid will help…

Adapting to the new normal: Vendors offer free services to restaurant operators

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurant operators are scurrying to completely revamp operations to meet the needs of a more or less "locked-in" customer through delivery, drive-thru and…

Will US government grant restaurants' request for $145 billion recovery fund?

by Cherryh Cansler — Editor, FastCasual.com

March 18, 2020

Predicting that COVID-19 — along with the social distancing measures put in place to contain the outbreak — would result in a loss of $225 billion in…

FDA hosting food stakeholder call-in this afternoon

March 18, 2020

The U.S. Food and Drug Administration is hosting a call today for foodservice providers to learn how the government agency is responding to their concerns…

Restaurant workers group fights for mandated paid sick leave

March 18, 2020

Major restaurant chain executives have had time to talk with President Donald Trump, but many frontline workers in those chains still believe their voices are…

Sales falling at 70% of US restaurants

by S.A. Whitehead — Food Editor, Net World Media Group

The restaurant industry is reeling, according to the most recent data collected by Black Box Intelligence, and unfortunately, that's expected to increase.

Trump to restaurant CEOs: 'You’re really going to like what we’re doing'

March 18, 2020

Leaders of some of the biggest names in the QSR and fast casual industries spoke with President Donald Trump Tuesday about their struggles to keep their…

EZ-Chow cuts fees to help restaurants meet carry-out, delivery needs

March 17, 2020

As cities shut down dine-in restaurant options due to the Covid outbreak, the ability to provide takeout or delivery becomes more imperative than ever, which…

DoorDash CEO wants to support restaurants, protect drivers

March 17, 2020

Doordash CEO Tony Xu said the company wants to help restaurants survive the recent closures triggered by COVID-19 by providing them with a package of…

McDonald's, Wendy's CEOs outline brands' pandemic responses

March 17, 2020

McDonald's and Wendy's have released CEO statements around each brand's response to the COVID-19 pandemic, including closing in-store dining at McDonald's…

McDonald's names Boeing SVP to chief people officer job

March 17, 2020

McDonald's has named former Boeing Company Senior Vice President of Human Resources Heidi Capozzi as its new global chief people officer, according to a press…

Dunkin' cuts hours, removes store seating in response to virus

March 17, 2020

Dunkin' has announced its measures related to the pandemic and its related mandates nationwide. Dunkin' CEO Dave Hoffmann said in a statement Monday that its…

KFC halts UK professional 'finger-licker' campaign in wake of pandemic

March 17, 2020

In the U.K., a KFC ad that began running last month about its search for a "professional finger licker" in connection with the brand's longtime catchphrase…

Amidst the pandemic's pandemonium, restaurants reach out to help

by S.A. Whitehead — Food Editor, Net World Media Group

There is no doubt that the current pandemic will have a riveting effect on all business, including restaurants. Despite that, some brands are still reaching…