Illinois Subway stores struggle to regain trust after salmonella outbreak

July 5, 2010

The nearly 50 Subway stores in central and northern Illinois that were part of an outbreak of a rare strain of salmonella are struggling to win customers back…

Dunkin' Donuts mixes up Coolatta offerings

July 5, 2010

First, Dunkin' Donuts asked customers to create their own donut. Now, the chain is asking for customer input on its Coolatta beverage line.

Researchers turn Tim Hortons cups into biofuel

July 5, 2010

Researchers at Canada's University of Manitoba have developed a new source for ethanol: Tim Hortons discarded coffee cups, according to CBC News. The…

Report finds U.S. McNuggets contain more calories, chemicals than in UK

July 5, 2010

The difference in ingredients in McDonald’s McNuggets by market is creating a media stir as well as an investigation in at least one country. In the United…

Jack in the Box intros Mini Funnel Cakes

July 1, 2010

Jack in the Box restaurants is bringing summer fun to its menu with the introduction of the Mini Funnel Cake, which is sprinkled with powdered sugar.

Burgerville hopes to inspire fans with YouTube channel

July 1, 2010

Burgerville has launched its own YouTube channel, Burgerville TV. Jeff Harvey, Burgerville president and CEO, is the host of the show, which uses the…

Baskin-Robbins kicks off summer, 65th birthday with LTO flavor

July 1, 2010

Baskin-Robbins is offering customers a chance to celebrate summertime fun this month — and its 65th birthday — during National Ice Cream Month. The celebration…

Opiniator: Text this customer experience survey

The CRM tool invites guests to rate the restaurant at the point of experience and provides real-time analytics for operators.

Arby’s to giveaway Junior Deluxe sandwiches July 5

July 1, 2010

To celebrate the red, white and blue, Arby's is offering its new Junior Deluxe sandwich free, with any drink purchase, on July 5.

Groupon and McClatchy Interactive form national partnership

July 1, 2010

Groupon has announced that it has signed a national agreement with The McClatchy Company to distribute exclusive content to McClatchy’s websites located in 2…

Trends in Eating Out: Hunker down, or exhale?

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

Nothing is more top of mind right now for those of us in the restaurant industry than the state of the economy.

I’d like the ‘green’ packaging please

by Kim Frankovich — VP of Sustainability, Solo Cup Company

I’m often asked by foodservice operators and consumers: What sustainable single-use foodservice products should I use to serve food and beverages? Which…

Arby's launches social media campaign to promo value LTO

June 30, 2010

Arby's is using its first social media campaign to promote a new limited-time-offer sandwich designed for its value meal. The Junior Deluxe debuts this…

Stockholders approve CKE Restaurants takeover by Apollo

June 30, 2010

It's official. Stockholders of CKE Restaurants Inc., parent company of the Carl's Jr. and Hardee's brands, approved the proposal of merger on Wednesday by…

Wendy's/Arby's Group plans to re-enter Japan with co-branded stores

June 30, 2010

Wendy's/Arby's International Inc., a subsidiary of Wendy's/Arby's Group Inc., plans to re-enter the Japanese market and is looking for operators. WAI is…

Cold Stone promos Gold Cone flavors with Facebook contest

June 30, 2010

Cold Stone Creamery has launched its first Facebook contest, offering the grand prize winner a chance to create an original ice cream flavor that will be in…

Restaurant industry outlook softened in May

June 30, 2010

The outlook for the restaurant industry softened in May, as the National Restaurant Association's comprehensive index of restaurant activity fell below 100 for…

Tasti-D-Lite to expand across the U.S.

June 30, 2010

Tasti D-Lite is continuing its rapid expansion plans with the announcement of three area development agreements with commitments for 65 locations in Dallas…

PRSCamp: Taco Bell addresses HR challenges

At the recent People Report Workforce Symposium Summer Camp, the Taco Bell HR team shared ways the company is working to improve retention and upgrade the…

Market Force restaurant study reveals jump in consumer confidence

June 29, 2010

Consumer confidence is on the rise when it comes to eating out, according to a new survey conducted by Market Force Information, a customer intelligence and…