Research proves connecting digitally = thinking generationally

by S.A. Whitehead — Food Editor, Net World Media Group

Digital communication is no longer an "option" for QSRs, it's an essential. But to do it well, you must "know thy audience" ... every single one of them, and…

Report: Global QSRs to grow 4.6% by 2022

May 25, 2018

The QSR market will grow at a CAGR of 4.61 percent by 2022, according to ResearchAndMarkets.com's Global Quick Service Restaurants Market 2018-2022 report. A…

Tim Hortons' Doughnut Day contest prompts early AM. sales

May 25, 2018

As part of National Doughnut Day coming June 1, Tim Hortons U.S. will pay high "hole-y" day homage to the treat by giving guests in select markets the chance…

McDonald's employees allege retaliation for filing federal sex harassment complaints

May 24, 2018

McDonald's leaders at locations in nine U.S. cities allegedly ignored or retaliated against 10 women, who filed federal EEOC sexual harassment complaints…

Dunkin' Donuts ushers in summer LTOs

May 24, 2018

Dunkin' Donuts is ushering in summer with a freebie on National Donut Day on June 1 when all guests at the chain can get a free classic donut of their choice…

The power a social media policy plugs into your brand

by Kelly Jensen — Marketing Manager, PAR

Brands without well-researched corporate social media policies for employees are not only leaving employees in the dark, but also potentially exposing…

How to respond to the third-party restaurant delivery challenge

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Halal Guys COO Mike Speck offers insight into how he addresses the need to provide third-party delivery to customers, a rising restaurant industry challenge.

Chick-fil-A boosts employee scholarship pool to $14.5M

May 21, 2018

More than 5,700 Chick-fil-A employees are the beneficiaries of what the company said is the highest unrestricted per-employee scholarship investment in the…

Qdoba-less Jack in the Box wraps up Q2 with increased company sales

May 17, 2018

With the sale of the Qdoba brand now behind it, Jack in the Box Inc. finished off the second quarter on April 15 with earnings from continuing operations and…

April restaurant sales best in nearly 3 years

May 17, 2018

For the restaurant industry, April did indeed bring showers, but those of increased business, according to the most recent data from TDn2K, showing that…

Chicken Salad Chick, Dippin' Dots, Chatmeter relay (restaurant) 'field notes'

by S.A. Whitehead — Food Editor, Net World Media Group

A trio of restaurant and digital communication leaders gave some quick but important lessons during the Three:15 at the Restaurant Franchising & Innovation…

Del Taco offering growth incentive to multi-unit operators

May 16, 2018

Del Taco Restaurant is offering a growth incentive to multi-unit operators looking to open at least five locations within a new market, according to a company…

Taco Bell scholarship applicants triple this year

May 15, 2018

After announcing in January that it would double its Live Más Scholarships to $3 million, the Taco Bell Foundation said its number of applications this year…

Dairy Queen pays tribute to those 'other royals'

May 15, 2018

The couple preparing to become the Duke and Duchess of Sussex are getting "props" from fellow royalty, Dairy Queen. As Prince Harry weds Meghan Markle Saturday…

Fazoli's 9th Missouri store reopens 1 year, 1 fire later

May 15, 2018

Fazoli's is re-opening its location in Poplar Bluff, Missouri, on May 22 following a fire that destroyed the original store last May. A news release said the…

QSR marketing mix-ups that can really cause screw-ups

A common QSR marketer's terminology mix-up can ultimately result in some big problems ascertaining the success or lack of it of any particular promotional…

Wendy's unveiling open kitchen design

May 10, 2018

Wendy's new smaller "Smart 55" building design gets the big "reveal" Monday, in Mississippi. The state's newest location of the chain in Gluckstadt features a…

Jack in the Box pairs with Grubhub with POS integration soon

May 10, 2018

Jack in the Box is partnering with Grubhub to deliver from hundreds of U.S. locations via the service's online and mobile platforms. A news release said the…

Bojangles releases Q1 results, pushes value, core menu items

May 10, 2018

Bojangles' released its 2018 Q1 results with a pledge to focus on "well-run" restaurants and core menu items in the year ahead. The chain's total revenues grew…

Wendy's Q1 2018 results show 21 straight quarters same-store sales growth

May 9, 2018

Hours McDonald's announced that all its U.S. Quarter Pounders are now made to order with fresh beef, Wendy's — the chain that has made "fresh beef" its…